OUTLOOK Shuts Down

[LE Intermediate-Beginner]

The outbox in outlook 2003 seems to be stalled and will not empty or send.
The wife tried sending a 45 MB mail Power Point to a friend.
Can I empty the outbox contents.
Outlook seems to shut down and can not be stopped.

Help

 

[Roady [MVP]]

See http://www.howto-outlook.com/faq/messagestuckinoutbox.htm

 

[Duncan McC]

8?B?TEUgSW50ZXJtZWRpYXRlLUJlZ2lubmVy?= <LE Intermediate-
(e-mail address removed)> says...

The outbox in outlook 2003 seems to be stalled and will not empty or send.
The wife tried sending a 45 MB mail Power Point to a friend.
Can I empty the outbox contents.
Outlook seems to shut down and can not be stopped.

Get your wife to fix it then

Roady has posted a link that will fix your problem, it's a matter of
putting Outlook into Offline mode (File menu), probably forceably
exiting Outlook (as it will be trying to send that msg), and then re-
starting Outlook (which will now be in Offline mode), and then you can
delete the (unlocked) msg, as it won't be in a "being sent" status.

Then you can take Outlook off Offline mode, and away yer go again.

But get your wife to do all that!

 

[LE Intermediate-Beginner]

See http://www.howto-outlook.com/faq/messagestuckinoutbox.htm

I was able to delete message in outbox using the http address and
instruction there but outlook is still shutting down.

I realize saying it is still shutting down is not a very good clue. And of
course all the fumbling I did before this solution presented itself could be
causing the problem now.

Help again?

 

[LE Intermediate-Beginner]

I was able to delete message in outbox using the http address and
instruction there but outlook is still shutting down.

I realize saying it is still shutting down is not a very good clue. And of
course all the fumbling I did before this solution presented itself could be
causing the problem now.

Help again?

 

[VanguardLH]

I realize saying it is still shutting down is not a very good clue. And of
course all the fumbling I did before this solution presented itself could be
causing the problem now.

How LONG before Outlook shuts down (which presumably means it exited and
outlook.exe is no longer listed in Task Manager's Processes tab)?
Doesn't seem like it could be an immediate exit if you had time to go
through the procedure to empty the Outbox folder of the stuck items.

Yet tried loading Outlook in its safe mode ("outlook.exe /safe") which
will not include any add-ons that you have installed for Outlook?

 

[LE Intermediate-Beginner]

The outbox in outlook 2003 seems to be stalled and will not empty or send.
The wife tried sending a 45 MB mail Power Point to a friend.
Can I empty the outbox contents.
Outlook seems to shut down and can not be stopped.

Help

Still need to keep Outlook from shutting down.

Help again.

 

[Roady [MVP]]

Read VanguardLH's responds?

Does it work in Outlook Safe Mode?
Start-> Run; outlook.exe /safe
What is being logged to the Event Viewer?
At what exact time does it closes itself? Is it always after a certain
amount of time or when you are doing something in Outlook?

 

[LE Intermediate-Beginner]

Read VanguardLH's responds?

Does it work in Outlook Safe Mode?
Start-> Run; outlook.exe /safe
What is being logged to the Event Viewer?
At what exact time does it closes itself? Is it always after a certain
amount of time or when you are doing something in Outlook?