Outlook Standard menu is gone!

[Larry]

I have a user who right-clicked on "Standard Menu" (also
Advanced menu)in Outlook 2000 and now they have NO menu at
all whatsoever. Here's what I've tried, to no avail:

- Right-clicked all over the screen, there are NO options
to get the menu back
- Uninstalled/reinstalled Outlook 2002
- Started Outlook in "Safe" mode; the menu DID appear, but
you can't save that setting to have it appear when you
start in regular mode

Thanks, any suggestions would be welcome....

Larry

 

[Milly Staples [MVP - Outlook]]

Close Outlook. Find and rename outcmd.dat to .old. (If using Windows 2000
or XP, you will need to enable searching hidden and system folders.)

Once you have done so, reopen Outlook and it should open fine. You will
need to rebuild any custom toolbars or customizations as the file outcmd.dat
controls how the toolbars display. When it becomes corrupted, it will cause
Outlook to hang because it cannot create the toolbars that you expect.


--
Milly Staples [MVP - Outlook]

Post all replies to the group to keep the discussion intact.


After searching google.groups.com and finding no answer
Larry <[email protected]> asked:

| I have a user who right-clicked on "Standard Menu" (also
| Advanced menu)in Outlook 2000 and now they have NO menu at
| all whatsoever. Here's what I've tried, to no avail:
|
| - Right-clicked all over the screen, there are NO options
| to get the menu back
| - Uninstalled/reinstalled Outlook 2002
| - Started Outlook in "Safe" mode; the menu DID appear, but
| you can't save that setting to have it appear when you
| start in regular mode
|
| Thanks, any suggestions would be welcome....
|
| Larry

 

[Larry]

You saved my life! Thanks.

Larry