Outlook Start-up

M

Mike

I'm using Outlook 2007, running Windows XP. Everytime I start Outlook I get a
message telling me that "ActExt.dll" Cannot be loaded and I should either
update the add-in or remove it. I have searched the computer and the Registry
and find no ActExt.dll or mention of it anywhere ? Can someone tell me where
Outlook gets this information. ACT was removed from this computer a long time
ago.
 
R

Roady [MVP]

Locate extend.dat and rename it to .old. This will reset the add-in registry
cache. Make sure you include hidden files/folders when searching for it.
 
M

Mike

Thank you for your answer. That took care of the problem.

Roady said:
Locate extend.dat and rename it to .old. This will reset the add-in registry
cache. Make sure you include hidden files/folders when searching for it.

--
Robert Sparnaaij [MVP-Outlook]
Coauthor, Configuring Microsoft Outlook 2003


-----
Mike said:
I'm using Outlook 2007, running Windows XP. Everytime I start Outlook I
get a
message telling me that "ActExt.dll" Cannot be loaded and I should either
update the add-in or remove it. I have searched the computer and the
Registry
and find no ActExt.dll or mention of it anywhere ? Can someone tell me
where
Outlook gets this information. ACT was removed from this computer a long
time
ago.
Click to expand...
Click to expand...
 
D

Di

i located the extend.dat file & renamed it extend.old per your instructions,
restarted my computer, opened Outlook (2007) & still got the ActExt.dll error
message. i have windows vista ... does this make a difference? thanks for
any help.

Di

Roady said:
Locate extend.dat and rename it to .old. This will reset the add-in registry
cache. Make sure you include hidden files/folders when searching for it.

--
Robert Sparnaaij [MVP-Outlook]
Coauthor, Configuring Microsoft Outlook 2003


-----
Mike said:
I'm using Outlook 2007, running Windows XP. Everytime I start Outlook I
get a
message telling me that "ActExt.dll" Cannot be loaded and I should either
update the add-in or remove it. I have searched the computer and the
Registry
and find no ActExt.dll or mention of it anywhere ? Can someone tell me
where
Outlook gets this information. ACT was removed from this computer a long
time
ago.
Click to expand...
Click to expand...
 

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