Outlook starts permanently deleting messages automatically

[Robert Benjamin]

Outllook 2003 frequently deletes a message from my Inbox as soon as I open
it, then starts deleting the following messages in the list. I use a
whitelist filter, so every message in my Inbox is coming from an approved
sender. Only a few of these messages end up in the Deleted folder, and the
rest are permanently lost. I have checked my filters, and none should trigger
this kind of action.

 

[Mary]

It's likely that you have a View setting filter and OL is not deleting
anything. Go to View in Outlook, Arrange by, Current View, change it to
Messages so all messages are shown.

 

[Diane Poremsky [MVP]]

Assuming they are being deleted and not just marked read and hidden by a
view that hides read messages, are you using mcafee antivirus and using
outlook integration?

--
Diane Poremsky [MVP - Outlook]



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[Robert Benjamin]

Thanks for the suggestion. I checked my View settings and they are already
set that way.