Outlook stops Windows from hibernating or standby - help please

[Confused by outlook]

When I try to shut down my PC, Windows tells me that an application is
accessing the networks and cannot shut down. This occurs only if I have
previously run Outlook and the message still appears even if I exit all
applications ( including Outlook) before shutting down. I have to force
Oulook to "end now" even though it is not supposed to be running!! I am
running XP and Outlook 2003 with the Outlook connector to access Hotmail.

 

[Diane Poremsky [MVP]]

See if something is keeping outlook open - see
http://www.slipstick.com/problems/close.asp for ideas.

--
Diane Poremsky [MVP - Outlook]



Outlook Tips by email:
mailto:[email protected]

EMO - a weekly newsletter about Outlook and Exchange:
mailto:[email protected]

Do you keep Outlook open 24/7? Vote in our poll:
http://forums.slipstick.com/showthread.php?t=22205

 

[Confused by outlook]

Thanks for this - I have tried disabling the enail filtering on my anti virus
software and that has not solved the problem. I don't think I have any of the
other potential causes on my machine. I will have to be bold enough to try
soem of the other suggested solutuions!

See if something is keeping outlook open - see
http://www.slipstick.com/problems/close.asp for ideas.

--
Diane Poremsky [MVP - Outlook]



Outlook Tips by email:
mailto:[email protected]

EMO - a weekly newsletter about Outlook and Exchange:
mailto:[email protected]

Do you keep Outlook open 24/7? Vote in our poll:
http://forums.slipstick.com/showthread.php?t=22205

When I try to shut down my PC, Windows tells me that an application is
accessing the networks and cannot shut down. This occurs only if I have
previously run Outlook and the message still appears even if I exit all
applications ( including Outlook) before shutting down. I have to force
Oulook to "end now" even though it is not supposed to be running!! I am
running XP and Outlook 2003 with the Outlook connector to access Hotmail.

 

[Kathleen Orland]

If you open Outlook in safe mode: Start > Run (or Start Search in Vista) and
then type:

outlook.exe /safe
(note that there is a space between outlook.exe and /safe)

What happens when you close Outlook and try to shut down your PC?

Thanks for this - I have tried disabling the enail filtering on my anti virus
software and that has not solved the problem. I don't think I have any of the
other potential causes on my machine. I will have to be bold enough to try
soem of the other suggested solutuions!

See if something is keeping outlook open - see
http://www.slipstick.com/problems/close.asp for ideas.

--
Diane Poremsky [MVP - Outlook]



Outlook Tips by email:
mailto:[email protected]

EMO - a weekly newsletter about Outlook and Exchange:
mailto:[email protected]

Do you keep Outlook open 24/7? Vote in our poll:
http://forums.slipstick.com/showthread.php?t=22205

in message news:[email protected]...

When I try to shut down my PC, Windows tells me that an application is
accessing the networks and cannot shut down. This occurs only if I have
previously run Outlook and the message still appears even if I exit all
applications ( including Outlook) before shutting down. I have to force
Oulook to "end now" even though it is not supposed to be running!! I am
running XP and Outlook 2003 with the Outlook connector to access

Hotmail.

 

[Confused by outlook]

Hi Kathleen,
I have done as you suggest. When I try to shut down the PC I still get a
message that Outlook needs to be shut down (although I have already exited
it) - I have to force it by clicking on "end now" in order to get the machine
to shut down. Even in safe mode I am still getting a message that " Office
docs or application components are being accessed from the network" which
prevents the machine going on to to stand by or hibernating. Sorry to report
that running in safe mode does not appear to have made any difference.

If you open Outlook in safe mode: Start > Run (or Start Search in Vista) and
then type:

outlook.exe /safe
(note that there is a space between outlook.exe and /safe)

What happens when you close Outlook and try to shut down your PC?

Thanks for this - I have tried disabling the enail filtering on my anti virus
software and that has not solved the problem. I don't think I have any of the
other potential causes on my machine. I will have to be bold enough to try
soem of the other suggested solutuions!

See if something is keeping outlook open - see
http://www.slipstick.com/problems/close.asp for ideas.

--
Diane Poremsky [MVP - Outlook]



Outlook Tips by email:
mailto:[email protected]

EMO - a weekly newsletter about Outlook and Exchange:
mailto:[email protected]

Do you keep Outlook open 24/7? Vote in our poll:
http://forums.slipstick.com/showthread.php?t=22205

in message When I try to shut down my PC, Windows tells me that an application is
accessing the networks and cannot shut down. This occurs only if I have
previously run Outlook and the message still appears even if I exit all
applications ( including Outlook) before shutting down. I have to force
Oulook to "end now" even though it is not supposed to be running!! I am
running XP and Outlook 2003 with the Outlook connector to access Hotmail.

 

[Kathleen Orland]

Have you checked the link that Diane provided to see if you have something
holding Outlook open?

Hi Kathleen,
I have done as you suggest. When I try to shut down the PC I still get a
message that Outlook needs to be shut down (although I have already exited
it) - I have to force it by clicking on "end now" in order to get the machine
to shut down. Even in safe mode I am still getting a message that " Office
docs or application components are being accessed from the network" which
prevents the machine going on to to stand by or hibernating. Sorry to report
that running in safe mode does not appear to have made any difference.

If you open Outlook in safe mode: Start > Run (or Start Search in Vista) and
then type:

outlook.exe /safe
(note that there is a space between outlook.exe and /safe)

What happens when you close Outlook and try to shut down your PC?




message news:[email protected]...

Thanks for this - I have tried disabling the enail filtering on my

anti
virus

software and that has not solved the problem. I don't think I have any

of
the

other potential causes on my machine. I will have to be bold enough to try
soem of the other suggested solutuions!

:

See if something is keeping outlook open - see
http://www.slipstick.com/problems/close.asp for ideas.

--
Diane Poremsky [MVP - Outlook]



Outlook Tips by email:
mailto:[email protected]

EMO - a weekly newsletter about Outlook and Exchange:
mailto:[email protected]

Do you keep Outlook open 24/7? Vote in our poll:
http://forums.slipstick.com/showthread.php?t=22205

"Confused by outlook" <Confused by

(e-mail address removed)>
wrote

in message When I try to shut down my PC, Windows tells me that an application is
accessing the networks and cannot shut down. This occurs only if I have
previously run Outlook and the message still appears even if I

exit
all

applications ( including Outlook) before shutting down. I have to force
Oulook to "end now" even though it is not supposed to be running!!

I
am

running XP and Outlook 2003 with the Outlook connector to access Hotmail.

 

[Confused by outlook]

Yes - I disabled the email filtering on my security software ( F Secure 2010)
and it made no difference. I am a bit nervous about interfering with the
Outlook addins. I have tried disabling them but it appears to make no
difference.

Have you checked the link that Diane provided to see if you have something
holding Outlook open?

Hi Kathleen,
I have done as you suggest. When I try to shut down the PC I still get a
message that Outlook needs to be shut down (although I have already exited
it) - I have to force it by clicking on "end now" in order to get the machine
to shut down. Even in safe mode I am still getting a message that " Office
docs or application components are being accessed from the network" which
prevents the machine going on to to stand by or hibernating. Sorry to report
that running in safe mode does not appear to have made any difference.

If you open Outlook in safe mode: Start > Run (or Start Search in Vista) and
then type:

outlook.exe /safe
(note that there is a space between outlook.exe and /safe)

What happens when you close Outlook and try to shut down your PC?




message Thanks for this - I have tried disabling the enail filtering on my anti
virus
software and that has not solved the problem. I don't think I have any of
the
other potential causes on my machine. I will have to be bold enough to try
soem of the other suggested solutuions!

:

See if something is keeping outlook open - see
http://www.slipstick.com/problems/close.asp for ideas.

--
Diane Poremsky [MVP - Outlook]



Outlook Tips by email:
mailto:[email protected]

EMO - a weekly newsletter about Outlook and Exchange:
mailto:[email protected]

Do you keep Outlook open 24/7? Vote in our poll:
http://forums.slipstick.com/showthread.php?t=22205

"Confused by outlook" <Confused by (e-mail address removed)>
wrote
in message When I try to shut down my PC, Windows tells me that an application is
accessing the networks and cannot shut down. This occurs only if I
have
previously run Outlook and the message still appears even if I exit
all
applications ( including Outlook) before shutting down. I have to
force
Oulook to "end now" even though it is not supposed to be running!! I
am
running XP and Outlook 2003 with the Outlook connector to access
Hotmail.

 

[Kathleen Orland]

Have you checked your event viewers to see what errors are recorded?

Yes - I disabled the email filtering on my security software ( F Secure 2010)
and it made no difference. I am a bit nervous about interfering with the
Outlook addins. I have tried disabling them but it appears to make no
difference.

Have you checked the link that Diane provided to see if you have something
holding Outlook open?


message news:[email protected]...

Hi Kathleen,
I have done as you suggest. When I try to shut down the PC I still get a
message that Outlook needs to be shut down (although I have already exited
it) - I have to force it by clicking on "end now" in order to get the machine
to shut down. Even in safe mode I am still getting a message that " Office
docs or application components are being accessed from the network" which
prevents the machine going on to to stand by or hibernating. Sorry to report
that running in safe mode does not appear to have made any difference.

:

If you open Outlook in safe mode: Start > Run (or Start Search in

Vista)
and

then type:

outlook.exe /safe
(note that there is a space between outlook.exe and /safe)

What happens when you close Outlook and try to shut down your PC?




message Thanks for this - I have tried disabling the enail filtering on my anti
virus
software and that has not solved the problem. I don't think I have

any
of

the
other potential causes on my machine. I will have to be bold

enough to
try

soem of the other suggested solutuions!

:

See if something is keeping outlook open - see
http://www.slipstick.com/problems/close.asp for ideas.

--
Diane Poremsky [MVP - Outlook]



Outlook Tips by email:
mailto:[email protected]

EMO - a weekly newsletter about Outlook and Exchange:
mailto:[email protected]

Do you keep Outlook open 24/7? Vote in our poll:
http://forums.slipstick.com/showthread.php?t=22205

"Confused by outlook" <Confused by (e-mail address removed)>
wrote
in message When I try to shut down my PC, Windows tells me that an application is
accessing the networks and cannot shut down. This occurs only if I
have
previously run Outlook and the message still appears even if I exit
all
applications ( including Outlook) before shutting down. I have to
force
Oulook to "end now" even though it is not supposed to be

running!!
I

am
running XP and Outlook 2003 with the Outlook connector to access
Hotmail.

 

[Confused by outlook]

Forgive my ignorance - how do I find the event viewers?

Have you checked your event viewers to see what errors are recorded?

Yes - I disabled the email filtering on my security software ( F Secure 2010)
and it made no difference. I am a bit nervous about interfering with the
Outlook addins. I have tried disabling them but it appears to make no
difference.

Have you checked the link that Diane provided to see if you have something
holding Outlook open?


message Hi Kathleen,
I have done as you suggest. When I try to shut down the PC I still get a
message that Outlook needs to be shut down (although I have already exited
it) - I have to force it by clicking on "end now" in order to get the
machine
to shut down. Even in safe mode I am still getting a message that " Office
docs or application components are being accessed from the network" which
prevents the machine going on to to stand by or hibernating. Sorry to
report
that running in safe mode does not appear to have made any difference.

:

If you open Outlook in safe mode: Start > Run (or Start Search in Vista)
and
then type:

outlook.exe /safe
(note that there is a space between outlook.exe and /safe)

What happens when you close Outlook and try to shut down your PC?




"Confused by outlook" <[email protected]>
wrote in
message Thanks for this - I have tried disabling the enail filtering on my
anti
virus
software and that has not solved the problem. I don't think I have any
of
the
other potential causes on my machine. I will have to be bold enough to
try
soem of the other suggested solutuions!

:

See if something is keeping outlook open - see
http://www.slipstick.com/problems/close.asp for ideas.

--
Diane Poremsky [MVP - Outlook]



Outlook Tips by email:
mailto:[email protected]

EMO - a weekly newsletter about Outlook and Exchange:
mailto:[email protected]

Do you keep Outlook open 24/7? Vote in our poll:
http://forums.slipstick.com/showthread.php?t=22205

"Confused by outlook" <Confused by
(e-mail address removed)>
wrote
in message
When I try to shut down my PC, Windows tells me that an
application is
accessing the networks and cannot shut down. This occurs only if I
have
previously run Outlook and the message still appears even if I
exit
all
applications ( including Outlook) before shutting down. I have to
force
Oulook to "end now" even though it is not supposed to be running!!
I
am
running XP and Outlook 2003 with the Outlook connector to access
Hotmail.

 

[Kathleen Orland]

Right-click on My Computer, scroll to Manage. You'll have to excuse me, I'm
going from memory here as I haven't used Vista in a bit. In the management
console that comes up, the Event Viewer is under System Tools. Check all the
event viewers to look for not only Office or Outook errors but others. Pay
attention to the event ID, source, and the blurb describing the errors.

Forgive my ignorance - how do I find the event viewers?

Have you checked your event viewers to see what errors are recorded?


message news:[email protected]...

Yes - I disabled the email filtering on my security software ( F

Secure
2010)

and it made no difference. I am a bit nervous about interfering with the
Outlook addins. I have tried disabling them but it appears to make no
difference.

:

Have you checked the link that Diane provided to see if you have something
holding Outlook open?


message Hi Kathleen,
I have done as you suggest. When I try to shut down the PC I still

get
a

message that Outlook needs to be shut down (although I have

already
exited

it) - I have to force it by clicking on "end now" in order to get the
machine
to shut down. Even in safe mode I am still getting a message that

"
Office

docs or application components are being accessed from the

network"
which

prevents the machine going on to to stand by or hibernating. Sorry to
report
that running in safe mode does not appear to have made any difference.

:

If you open Outlook in safe mode: Start > Run (or Start Search

in
Vista)

and
then type:

outlook.exe /safe
(note that there is a space between outlook.exe and /safe)

What happens when you close Outlook and try to shut down your PC?




"Confused by outlook"

wrote in
message Thanks for this - I have tried disabling the enail filtering on my
anti
virus
software and that has not solved the problem. I don't think I

have
any

of
the
other potential causes on my machine. I will have to be bold enough to
try
soem of the other suggested solutuions!

:

See if something is keeping outlook open - see
http://www.slipstick.com/problems/close.asp for ideas.

--
Diane Poremsky [MVP - Outlook]

Outlook & Exchange Solutions Center: http://www.slipstick.com

Outlook Tips by email:
mailto:[email protected]

EMO - a weekly newsletter about Outlook and Exchange:
mailto:[email protected]

Do you keep Outlook open 24/7? Vote in our poll:
http://forums.slipstick.com/showthread.php?t=22205

"Confused by outlook" <Confused by
(e-mail address removed)>
wrote
in message
When I try to shut down my PC, Windows tells me that an
application is
accessing the networks and cannot shut down. This occurs

only
if I

have
previously run Outlook and the message still appears even if I
exit
all
applications ( including Outlook) before shutting down. I

have
to

force
Oulook to "end now" even though it is not supposed to be running!!
I
am
running XP and Outlook 2003 with the Outlook connector to access
Hotmail.

 

[Bob I]

Press Windows key + R, put in

eventvwr.msc

press enter

Forgive my ignorance - how do I find the event viewers?

:

Have you checked your event viewers to see what errors are recorded?

Yes - I disabled the email filtering on my security software ( F Secure
2010)

and it made no difference. I am a bit nervous about interfering with the
Outlook addins. I have tried disabling them but it appears to make no
difference.

:


Have you checked the link that Diane provided to see if you have
something

holding Outlook open?


"Confused by outlook" <[email protected]>

wrote in

message
Hi Kathleen,
I have done as you suggest. When I try to shut down the PC I still get
a

message that Outlook needs to be shut down (although I have already
exited

it) - I have to force it by clicking on "end now" in order to get the

machine

to shut down. Even in safe mode I am still getting a message that "
Office

docs or application components are being accessed from the network"
which

prevents the machine going on to to stand by or hibernating. Sorry to

report

that running in safe mode does not appear to have made any difference.

:


If you open Outlook in safe mode: Start > Run (or Start Search in
Vista)

and

then type:

outlook.exe /safe
(note that there is a space between outlook.exe and /safe)

What happens when you close Outlook and try to shut down your PC?




"Confused by outlook" <[email protected]>

wrote in

message
Thanks for this - I have tried disabling the enail filtering on my

anti

virus

software and that has not solved the problem. I don't think I have
any

of

the

other potential causes on my machine. I will have to be bold

enough to

try

soem of the other suggested solutuions!

:


See if something is keeping outlook open - see
http://www.slipstick.com/problems/close.asp for ideas.

--
Diane Poremsky [MVP - Outlook]



Outlook Tips by email:
mailto:[email protected]

EMO - a weekly newsletter about Outlook and Exchange:
mailto:[email protected]

Do you keep Outlook open 24/7? Vote in our poll:
http://forums.slipstick.com/showthread.php?t=22205

"Confused by outlook" <Confused by

(e-mail address removed)>

wrote

in message


When I try to shut down my PC, Windows tells me that an

application is

accessing the networks and cannot shut down. This occurs only

if I

have

previously run Outlook and the message still appears even if I

exit

all

applications ( including Outlook) before shutting down. I have
to

force

Oulook to "end now" even though it is not supposed to be
running!!

I

am

running XP and Outlook 2003 with the Outlook connector to
access

Hotmail.

 

[Kathleen Orland]

Have you considered trying a new Outlook profile, in case yours is damaged?

http://www.howto-outlook.com/faq/newprofile.htm

Yes - I disabled the email filtering on my security software ( F Secure 2010)
and it made no difference. I am a bit nervous about interfering with the
Outlook addins. I have tried disabling them but it appears to make no
difference.

Have you checked the link that Diane provided to see if you have something
holding Outlook open?


message news:[email protected]...

Hi Kathleen,
I have done as you suggest. When I try to shut down the PC I still get a
message that Outlook needs to be shut down (although I have already exited
it) - I have to force it by clicking on "end now" in order to get the machine
to shut down. Even in safe mode I am still getting a message that " Office
docs or application components are being accessed from the network" which
prevents the machine going on to to stand by or hibernating. Sorry to report
that running in safe mode does not appear to have made any difference.

:

If you open Outlook in safe mode: Start > Run (or Start Search in

Vista)
and

then type:

outlook.exe /safe
(note that there is a space between outlook.exe and /safe)

What happens when you close Outlook and try to shut down your PC?




message Thanks for this - I have tried disabling the enail filtering on my anti
virus
software and that has not solved the problem. I don't think I have

any
of

the
other potential causes on my machine. I will have to be bold

enough to
try

soem of the other suggested solutuions!

:

See if something is keeping outlook open - see
http://www.slipstick.com/problems/close.asp for ideas.

--
Diane Poremsky [MVP - Outlook]



Outlook Tips by email:
mailto:[email protected]

EMO - a weekly newsletter about Outlook and Exchange:
mailto:[email protected]

Do you keep Outlook open 24/7? Vote in our poll:
http://forums.slipstick.com/showthread.php?t=22205

"Confused by outlook" <Confused by (e-mail address removed)>
wrote
in message When I try to shut down my PC, Windows tells me that an application is
accessing the networks and cannot shut down. This occurs only if I
have
previously run Outlook and the message still appears even if I exit
all
applications ( including Outlook) before shutting down. I have to
force
Oulook to "end now" even though it is not supposed to be

running!!
I

am
running XP and Outlook 2003 with the Outlook connector to access
Hotmail.

 

[Confused by outlook]

I have run the event viewer but I am afraid that I do not understand waht it
shows! There are a lot of events in the "Application" tab - most appear to be
for information but a few warnings from MSSQL$MICROSOFTSMLBUS, event 19011
and afe errors from F Secure,event 103. In the system tab there are afew
errors from F Secure Gatekeeper, event 1. I will think about a new profile
although I have not done any of the things which are suggested might require
it.

Have you considered trying a new Outlook profile, in case yours is damaged?

http://www.howto-outlook.com/faq/newprofile.htm

Yes - I disabled the email filtering on my security software ( F Secure 2010)
and it made no difference. I am a bit nervous about interfering with the
Outlook addins. I have tried disabling them but it appears to make no
difference.

Have you checked the link that Diane provided to see if you have something
holding Outlook open?


message Hi Kathleen,
I have done as you suggest. When I try to shut down the PC I still get a
message that Outlook needs to be shut down (although I have already exited
it) - I have to force it by clicking on "end now" in order to get the
machine
to shut down. Even in safe mode I am still getting a message that " Office
docs or application components are being accessed from the network" which
prevents the machine going on to to stand by or hibernating. Sorry to
report
that running in safe mode does not appear to have made any difference.

:

If you open Outlook in safe mode: Start > Run (or Start Search in Vista)
and
then type:

outlook.exe /safe
(note that there is a space between outlook.exe and /safe)

What happens when you close Outlook and try to shut down your PC?




"Confused by outlook" <[email protected]>
wrote in
message Thanks for this - I have tried disabling the enail filtering on my
anti
virus
software and that has not solved the problem. I don't think I have any
of
the
other potential causes on my machine. I will have to be bold enough to
try
soem of the other suggested solutuions!

:

See if something is keeping outlook open - see
http://www.slipstick.com/problems/close.asp for ideas.

--
Diane Poremsky [MVP - Outlook]



Outlook Tips by email:
mailto:[email protected]

EMO - a weekly newsletter about Outlook and Exchange:
mailto:[email protected]

Do you keep Outlook open 24/7? Vote in our poll:
http://forums.slipstick.com/showthread.php?t=22205

"Confused by outlook" <Confused by
(e-mail address removed)>
wrote
in message
When I try to shut down my PC, Windows tells me that an
application is
accessing the networks and cannot shut down. This occurs only if I
have
previously run Outlook and the message still appears even if I
exit
all
applications ( including Outlook) before shutting down. I have to
force
Oulook to "end now" even though it is not supposed to be running!!
I
am
running XP and Outlook 2003 with the Outlook connector to access
Hotmail.

 

[Bob I]

Scrolling back through your previous replies I see you did not actually
remove the e-mail scanning sub-system of the anti-virus. Disabling it
does not necessarily prevent it from interfering. Usual recommendation
it to uninstall the AV and then re-install it minus the e-mail scanning
portion.

I have run the event viewer but I am afraid that I do not understand waht it
shows! There are a lot of events in the "Application" tab - most appear to be
for information but a few warnings from MSSQL$MICROSOFTSMLBUS, event 19011
and afe errors from F Secure,event 103. In the system tab there are afew
errors from F Secure Gatekeeper, event 1. I will think about a new profile
although I have not done any of the things which are suggested might require
it.

:

Have you considered trying a new Outlook profile, in case yours is damaged?

http://www.howto-outlook.com/faq/newprofile.htm

Yes - I disabled the email filtering on my security software ( F Secure
2010)

and it made no difference. I am a bit nervous about interfering with the
Outlook addins. I have tried disabling them but it appears to make no
difference.

:


Have you checked the link that Diane provided to see if you have
something

holding Outlook open?


"Confused by outlook" <[email protected]>

wrote in

message
Hi Kathleen,
I have done as you suggest. When I try to shut down the PC I still get
a

message that Outlook needs to be shut down (although I have already
exited

it) - I have to force it by clicking on "end now" in order to get the

machine

to shut down. Even in safe mode I am still getting a message that "
Office

docs or application components are being accessed from the network"
which

prevents the machine going on to to stand by or hibernating. Sorry to

report

that running in safe mode does not appear to have made any difference.

:


If you open Outlook in safe mode: Start > Run (or Start Search in
Vista)

and

then type:

outlook.exe /safe
(note that there is a space between outlook.exe and /safe)

What happens when you close Outlook and try to shut down your PC?




"Confused by outlook" <[email protected]>

wrote in

message
Thanks for this - I have tried disabling the enail filtering on my

anti

virus

software and that has not solved the problem. I don't think I have
any

of

the

other potential causes on my machine. I will have to be bold

enough to

try

soem of the other suggested solutuions!

:


See if something is keeping outlook open - see
http://www.slipstick.com/problems/close.asp for ideas.

--
Diane Poremsky [MVP - Outlook]



Outlook Tips by email:
mailto:[email protected]

EMO - a weekly newsletter about Outlook and Exchange:
mailto:[email protected]

Do you keep Outlook open 24/7? Vote in our poll:
http://forums.slipstick.com/showthread.php?t=22205

"Confused by outlook" <Confused by

(e-mail address removed)>

wrote

in message


When I try to shut down my PC, Windows tells me that an

application is

accessing the networks and cannot shut down. This occurs only

if I

have

previously run Outlook and the message still appears even if I

exit

all

applications ( including Outlook) before shutting down. I have
to

force

Oulook to "end now" even though it is not supposed to be
running!!

I

am

running XP and Outlook 2003 with the Outlook connector to
access

Hotmail.