Outlook Template with Switches

[markbarrett]

Apologies if this has been asked before but I can't find the solution:
(

Background : A sales email is generated by a customer action on a
webform. Within the email there's a <A href=mailtocustomerEmail)?
subject=blah&body=Dear%20customerName%20Thank you for filling the
form etc.>Click</a>. The email gets sent to the receiver. The receiver
replies by clicking the mailto link, which pre-populates the reply
email with the contents of the querystring.

The drawback to this approach is the body string I believe is limited
to something like 256 characters, and now a much longer email body is
needed.

Solution???: I wondered if it where possible to have the email as an
oft, and have fields with in the oft like -

====================
To::<<customerEmail>>
Body:
Dear <<customerName>>
Thank you for filling the form etc long email
====================

Then, say saving it to C://reply.oft

And then when the receiver clicks

<A href=C://reply.oft?
[email protected]&20customerName=Mr J Smith>Click</a>.

The oft has the To field and customerName fields prepopulated.

I seem to remember reading somewhere that something like this is
possible but I'm a little lost, and would appreciate any help or
suggestions to a solution.

Thanks in advance for your help