outlook time stamp on e-mails is an hour off since dst

[tdr]

when we send emails the time stamp on when we receive them is an hour
behind when there sent.

we have the "adjust for dst" off on the "day time properties " on the
time zone tab.
if we set it on, the time stamp appears to correct itself, BUT after a
period of time the "system time " jumps forward an hour. (by itself -
after as short as 1 hour or up to 4 hours)


I've tried to install KB931836, and I get " newer version of patch all
ready install" so the DST patch should not be the issue.


any ideas..


system info :
MS XP sp2
MS outlook 2000

email server is hosted off site.

TIA

 

[Roady [MVP]]

The time stamp is a combination of time, timezone and dst settings on the
sending end, mail servers involved and receiving client. Verify that they
are all correct. You could contact the ISP to verify their settings as well.

 

[tdr]

by DST setting I assume you mean is it check on or not.
if so, even if we check the dst flag on, the time on our machines will jump
an hour after a certain time. ( mine, i set correctly at about 1:00 pm est,
at @4:00 pm it jumped to 5:00 pm.

is there any know bugs or fixes?

The time stamp is a combination of time, timezone and dst settings on the
sending end, mail servers involved and receiving client. Verify that they
are all correct. You could contact the ISP to verify their settings as well.

--
Robert Sparnaaij [MVP-Outlook]
Coauthor, Configuring Microsoft Outlook 2003


-----

when we send emails the time stamp on when we receive them is an hour
behind when there sent.

we have the "adjust for dst" off on the "day time properties " on the
time zone tab.
if we set it on, the time stamp appears to correct itself, BUT after a
period of time the "system time " jumps forward an hour. (by itself -
after as short as 1 hour or up to 4 hours)


I've tried to install KB931836, and I get " newer version of patch all
ready install" so the DST patch should not be the issue.


any ideas..


system info :
MS XP sp2
MS outlook 2000

email server is hosted off site.

TIA

 

[Roady [MVP]]

By setting it correctly I mean setting the settings to match what is
required for your time zone. This is not bugged or anything; as I said
before they have to be said correctly on the sending end, mail servers
involved and receiving client.

--
Robert Sparnaaij [MVP-Outlook]
Coauthor, Configuring Microsoft Outlook 2003


-----

by DST setting I assume you mean is it check on or not.
if so, even if we check the dst flag on, the time on our machines will
jump
an hour after a certain time. ( mine, i set correctly at about 1:00 pm
est,
at @4:00 pm it jumped to 5:00 pm.

is there any know bugs or fixes?

The time stamp is a combination of time, timezone and dst settings on the
sending end, mail servers involved and receiving client. Verify that they
are all correct. You could contact the ISP to verify their settings as
well.

--
Robert Sparnaaij [MVP-Outlook]
Coauthor, Configuring Microsoft Outlook 2003


-----

when we send emails the time stamp on when we receive them is an hour
behind when there sent.

we have the "adjust for dst" off on the "day time properties " on the
time zone tab.
if we set it on, the time stamp appears to correct itself, BUT after a
period of time the "system time " jumps forward an hour. (by itself -
after as short as 1 hour or up to 4 hours)


I've tried to install KB931836, and I get " newer version of patch all
ready install" so the DST patch should not be the issue.


any ideas..


system info :
MS XP sp2
MS outlook 2000

email server is hosted off site.

TIA

 

[tdr]

what setting would make may systems clock jump ahead one hour after I set the
time?
after the following steps.
1) check "adjust for dst"
2) system jumps ahead one hour
3) reset system time back one hour
4) reset system time back one hour after system jumps ahead one hour (
several hours later)

settings
I have the "adjust for dst" checked
dst start date = "second sunday of march 2:00 am"
dst ends = "first sunday november 2:00 am"
(gmt -5:00)Eastern Time US & Canada

did i miss anything?

By setting it correctly I mean setting the settings to match what is
required for your time zone. This is not bugged or anything; as I said
before they have to be said correctly on the sending end, mail servers
involved and receiving client.

--
Robert Sparnaaij [MVP-Outlook]
Coauthor, Configuring Microsoft Outlook 2003


-----

by DST setting I assume you mean is it check on or not.
if so, even if we check the dst flag on, the time on our machines will
jump
an hour after a certain time. ( mine, i set correctly at about 1:00 pm
est,
at @4:00 pm it jumped to 5:00 pm.

is there any know bugs or fixes?

The time stamp is a combination of time, timezone and dst settings on the
sending end, mail servers involved and receiving client. Verify that they
are all correct. You could contact the ISP to verify their settings as
well.

--
Robert Sparnaaij [MVP-Outlook]
Coauthor, Configuring Microsoft Outlook 2003
http://www.howto-outlook.com/
Outlook FAQ, HowTo, Downloads, Add-Ins and more

-----
when we send emails the time stamp on when we receive them is an hour
behind when there sent.

we have the "adjust for dst" off on the "day time properties " on the
time zone tab.
if we set it on, the time stamp appears to correct itself, BUT after a
period of time the "system time " jumps forward an hour. (by itself -
after as short as 1 hour or up to 4 hours)


I've tried to install KB931836, and I get " newer version of patch all
ready install" so the DST patch should not be the issue.


any ideas..


system info :
MS XP sp2
MS outlook 2000

email server is hosted off site.

TIA

 

[Brian Tillman]

what setting would make may systems clock jump ahead one hour after I
set the time?
after the following steps.
1) check "adjust for dst"
2) system jumps ahead one hour
3) reset system time back one hour
4) reset system time back one hour after system jumps ahead one hour (
several hours later)

Are you synching your system clock to a NTP server?

 

[tdr]

not sure, is there anything like a regedit entry that will indicate this?

 

[Brian Tillman]

not sure,

Well, then, look. Double-click the clock in the Notification Area of the
Taskbar. Click the INternet Time tab. Look at the box labeled
"Automatically synchronize with an Internet time server".

 

[tdr]

I assume that if the tab is not there I'm not sync'ing to an internet clock.

if i right click I get the menu (toolbars, adj date time etc...)
if i left click and open i get the following tabs "date & time " and "Time
zone"

 

[Brian Tillman]

I assume that if the tab is not there I'm not sync'ing to an internet
clock.

if i right click I get the menu (toolbars, adj date time etc...)
if i left click and open i get the following tabs "date & time " and
"Time zone"

Is this your own PC or onw for your work? It's conceivble that if it's the
latter that the feature has been disabled.

 

[Brian Tillman]

I assume that if the tab is not there I'm not sync'ing to an internet
clock.

if i right click I get the menu (toolbars, adj date time etc...)
if i left click and open i get the following tabs "date & time " and
"Time zone"

Oh, I forgot to mention that when your PC is a member of a domain, then the
Internet Time tab is unavailable.
http://support.microsoft.com/kb/289689/en-us

 

[tdr]

yes, this is a work system and is part of a domain

so ,should we look at the domain server to see what it is using ?

 

[Brian Tillman]

yes, this is a work system and is part of a domain

so ,should we look at the domain server to see what it is using ?

In a domain, I was under the impression that the local PC syncs its clock
from the domain controller, but I don't know enough about it to be sure.

 

[tdr]

I believe your right, but if the domain server does not have "adj for DST' set
and my machine does then I think the could cause my machine to jump ahead
when it syncs.

I thought that the local PC sync'd only once a day, when the user logs in.
but i'm not sure about that.