Outlook To One Note Powertoy

[Bill Harding]

I finally managed to load the Outlook2Onenote Power Toy,
and it seems to work fine, with one exception. I am
running Outlook 2003 (with .NET programability turned
on), and with Business Contact Manager installed.

After I close Outlook and re-open it, I get
an "Application Failed" alert. After I close the alert, I
can usually open Outlook normally, but the same thing
happens when I again close and re-open Outlook. Sometimes
I get the alert twice in a row before I can actually open
Outlook normally.

Although I haven't tried to remove BCM, I suspect that
the Power Toy doesn't like BCM too much. Has anyone else
experienced this?

Thanks,
Bill Harding

 

[Diane Poremsky [MVP]]

The alert is just a small dialog with no clues as to what it's for? I've had
it with various combinations of Outlook addins and BCM and the last time
ended it by unchecking the onenote addin in tools, options, other, advanced.
Not using BCM should fix it as well.

--
Diane Poremsky [MVP - Outlook]
Author, Teach Yourself Outlook 2003 in 24 Hours
Coauthor, OneNote 2003 for Windows (Visual QuickStart Guide)
Author, Google and Other Search Engines (Visual QuickStart Guide)



Join OneNote Tips mailing list: http://www.onenote-tips.net/

Vote for your favorite Outlook and Exchange utilities in the
Slipstick Ratings Raffle at http://www.slipstick.com/contest/

 

[Diane Poremsky [MVP]]

What versions of the net framework do you have installed? I'm not sure if
it's related to having more than one version of the framework or something
else, but I do know Bill isn't imaging it. I also know it's not just the
OneNote addin... the folks at mapilab.com know a little about some of the
problems as one of their addins doesn't play well with BCM either. What I
don't know (yet) is if the problem is with BCM, the net framework, or
something else.

--
Diane Poremsky [MVP - Outlook]
Author, Teach Yourself Outlook 2003 in 24 Hours
Coauthor, OneNote 2003 for Windows (Visual QuickStart Guide)
Author, Google and Other Search Engines (Visual QuickStart Guide)



Join OneNote Tips mailing list: http://www.onenote-tips.net/

Vote for your favorite Outlook and Exchange utilities in the
Slipstick Ratings Raffle at http://www.slipstick.com/contest/

 

[Bill Harding]

Thanks for the responses, and according to the add/remove
programs list, I am running one copy of .NET framework
V1.1.

I suspect that this is a compatibility issue with BCM,
because I have experienced it with other OL addins. BCM
also causes some strange entries in the Event Manager,
and MS Support could not help me with those.

I'm trying to decide if I need BCM more than I need the
ON Power Toy... decisons, decisions.

Thanks again,
Bill Harding

-----Original Message-----
What versions of the net framework do you have installed? I'm not sure if
it's related to having more than one version of the framework or something
else, but I do know Bill isn't imaging it. I also know it's not just the
OneNote addin... the folks at mapilab.com know a little about some of the
problems as one of their addins doesn't play well with BCM either. What I
don't know (yet) is if the problem is with BCM, the net framework, or
something else.

--
Diane Poremsky [MVP - Outlook]
Author, Teach Yourself Outlook 2003 in 24 Hours
Coauthor, OneNote 2003 for Windows (Visual QuickStart Guide)
Author, Google and Other Search Engines (Visual QuickStart Guide)


Outlook & Exchange Solutions Center: http://www.slipstick.com
Join OneNote Tips mailing list: http://www.onenote- tips.net/

Vote for your favorite Outlook and Exchange utilities in the
Slipstick Ratings Raffle at http://www.slipstick.com/contest/

I have OL2003 SP1, BCM SP1, ON SP1, and the Power Toy, and no problems that
you've mentioned (so far...). I have noticed that the ON icon does not
display if I open multiple OL windows (by right clicking on Mail, for
example) - only in the original OL window.

John

.

 

[Chad Harris]

Bill--

Thanks for the headsup that there is a powertoy. I'm curious as to what it
does and will have to look for it. Nothing has probably been altered, but
just in case, humor me and check by going to the run box and typing in
"services.msc" and make sure you have these 3 services started and if you
see any errors at the time of your problem by going to the run box and
typing in "eventvwr.msc" and looking under Application at the time of the
problem and see if you have any errors with regard to Outlook or One Note
and you can put them on the clipboard by hitting that little iconnette under
the down arrow in event viewer after you highlight the error.

The services are:

MSSQL$MSFTBCM
Server (Supports file, print, and pipe sharing over the network)
SQLAgent$MICROSOFT BCM

You do not need to have MSSQLServerADHelper running for ordinary
installations.

If any of these has been off, once started then see if One Note will fire up
when Outlook does, or try to go to Help>Disabled add-ins>Add BCM.

You should apply these patches, although I doubt they are part of your
current equation which might be a conflict some people experience for
whatever reason:

1) BCM Service Pack 1: http://support.microsoft.com/?kbid=839881

2) Description of the Business Contact Manager for Outlook 2003 Security
Update: June 8, 2004
http://support.microsoft.com/?kbid=842496

Also for reference since XPSP2 is close to RTM:

FAQ: How Windows XP Service Pack 2 (SP2) Affects SQL Server and MSDE May 24,
2004
http://www.microsoft.com/sql/techinfo/administration/2000/security/winxpsp2faq.asp

hth and good luck,

Chad Harris
___________________________________________________________

 

[Chad Harris]

Bill--

I don't know if this would impact you and you may already have the
a.. Microsoft Office Outlook 2003 .NET Programmability Support , but just in
case I noticed that it is required according to the Downloads information
and Omar Shahine's WebLog
a..
http://www.microsoft.com/downloads/...e3-178d-46f0-979e-0fdd96327928&displaylang=en

Send to OneNote from Outlook PowerToy
http://blogs.msdn.com/omars/archive/2004/04/27/120849.aspx

From Omar's instructions for the Powertoy installation:

if you install this PowerToy and you do not see the toolbar icons in your
Outlook standard toolbar this is because the Outlook 2003 .NET
Programmability Support is not enabled. To fix this you must:
1.. Uninstall the PowerToy if you have already installed it
2.. From the Start menu, select Control Panel, and click Add/Remove
programs.
3.. Select Microsoft Office Professional Edition 2003, and then select
Change.
4.. Select Add or Remove Features and click Next.
5.. Click Chose advanced customization of applications.
6.. Expand Microsoft Office Outlook, and confirm .NET Programmability
Support is set to Run from My Computer.

To install the Outlook 2003 PIA:

1.. On a computer with Microsoft Visual Studio® .NET 2003 and the Office
System installed, on the Start menu, point to Control Panel, and then click
Add or Remove Programs.
2.. In the list of currently installed programs, click Microsoft Office
Professional Edition 2003, and then click Change.
3.. In the Microsoft Office 2003 Setup window, click Add or Remove
Features, and then click Next.
4.. Check the Choose advanced customization of applications box and click
Next.
5.. Expand the Microsoft Office Outlook node.
6.. Click the .NET Programmability Support drop-down and select Run from
My Computer as shown in Figure 7.
7.. Click Update to install the selected option.
If this is old news, Bill, then it will help any One Note enthusiasts who
may not be familiar with the requirement for the .Net Programmability
support installation.

Best,

Chad Harris

__________________________________________________________

Thanks for the responses, and according to the add/remove
programs list, I am running one copy of .NET framework
V1.1.

I suspect that this is a compatibility issue with BCM,
because I have experienced it with other OL addins. BCM
also causes some strange entries in the Event Manager,
and MS Support could not help me with those.

I'm trying to decide if I need BCM more than I need the
ON Power Toy... decisons, decisions.

Thanks again,
Bill Harding

-----Original Message-----
What versions of the net framework do you have installed? I'm not sure if
it's related to having more than one version of the framework or something
else, but I do know Bill isn't imaging it. I also know it's not just the
OneNote addin... the folks at mapilab.com know a little about some of the
problems as one of their addins doesn't play well with BCM either. What I
don't know (yet) is if the problem is with BCM, the net framework, or
something else.

--
Diane Poremsky [MVP - Outlook]
Author, Teach Yourself Outlook 2003 in 24 Hours
Coauthor, OneNote 2003 for Windows (Visual QuickStart Guide)
Author, Google and Other Search Engines (Visual QuickStart Guide)


Outlook & Exchange Solutions Center: http://www.slipstick.com
Join OneNote Tips mailing list: http://www.onenote- tips.net/

Vote for your favorite Outlook and Exchange utilities in the
Slipstick Ratings Raffle at http://www.slipstick.com/contest/

I have OL2003 SP1, BCM SP1, ON SP1, and the Power Toy, and no problems that
you've mentioned (so far...). I have noticed that the ON icon does not
display if I open multiple OL windows (by right clicking on Mail, for
example) - only in the original OL window.

John

I finally managed to load the Outlook2Onenote Power Toy,
and it seems to work fine, with one exception. I am
running Outlook 2003 (with .NET programability turned
on), and with Business Contact Manager installed.

After I close Outlook and re-open it, I get
an "Application Failed" alert. After I close the alert, I
can usually open Outlook normally, but the same thing
happens when I again close and re-open Outlook. Sometimes
I get the alert twice in a row before I can actually open
Outlook normally.

Although I haven't tried to remove BCM, I suspect that
the Power Toy doesn't like BCM too much. Has anyone else
experienced this?

Thanks,
Bill Harding

.

 

[Diane Poremsky [MVP]]

We know of another bug in OL with the power toy installed... on the other
hand, BCM isn't bug free either, so it's tough call. <g>

--
Diane Poremsky [MVP - Outlook]
Author, Teach Yourself Outlook 2003 in 24 Hours
Coauthor, OneNote 2003 for Windows (Visual QuickStart Guide)
Author, Google and Other Search Engines (Visual QuickStart Guide)



Join OneNote Tips mailing list: http://www.onenote-tips.net/

Vote for your favorite Outlook and Exchange utilities in the
Slipstick Ratings Raffle at http://www.slipstick.com/contest/

Thanks for the responses, and according to the add/remove
programs list, I am running one copy of .NET framework
V1.1.

I suspect that this is a compatibility issue with BCM,
because I have experienced it with other OL addins. BCM
also causes some strange entries in the Event Manager,
and MS Support could not help me with those.

I'm trying to decide if I need BCM more than I need the
ON Power Toy... decisons, decisions.

Thanks again,
Bill Harding

-----Original Message-----
What versions of the net framework do you have installed? I'm not sure if
it's related to having more than one version of the framework or something
else, but I do know Bill isn't imaging it. I also know it's not just the
OneNote addin... the folks at mapilab.com know a little about some of the
problems as one of their addins doesn't play well with BCM either. What I
don't know (yet) is if the problem is with BCM, the net framework, or
something else.

--
Diane Poremsky [MVP - Outlook]
Author, Teach Yourself Outlook 2003 in 24 Hours
Coauthor, OneNote 2003 for Windows (Visual QuickStart Guide)
Author, Google and Other Search Engines (Visual QuickStart Guide)


Outlook & Exchange Solutions Center: http://www.slipstick.com
Join OneNote Tips mailing list: http://www.onenote- tips.net/

Vote for your favorite Outlook and Exchange utilities in the
Slipstick Ratings Raffle at http://www.slipstick.com/contest/

I have OL2003 SP1, BCM SP1, ON SP1, and the Power Toy, and no problems that
you've mentioned (so far...). I have noticed that the ON icon does not
display if I open multiple OL windows (by right clicking on Mail, for
example) - only in the original OL window.

John

I finally managed to load the Outlook2Onenote Power Toy,
and it seems to work fine, with one exception. I am
running Outlook 2003 (with .NET programability turned
on), and with Business Contact Manager installed.

After I close Outlook and re-open it, I get
an "Application Failed" alert. After I close the alert, I
can usually open Outlook normally, but the same thing
happens when I again close and re-open Outlook. Sometimes
I get the alert twice in a row before I can actually open
Outlook normally.

Although I haven't tried to remove BCM, I suspect that
the Power Toy doesn't like BCM too much. Has anyone else
experienced this?

Thanks,
Bill Harding

.

 

[Chad Harris]

Diane--

What are all the bugs you know in OL using the Powertoy, and do you think
some people are missing the step to install the .net programmability support
only because they might miss it at the bottom of the download page? I'm not
sure if it could run without it, but the maker says it's needed.

Thanks,

Chad Harris

____________________________________________

We know of another bug in OL with the power toy installed... on the other
hand, BCM isn't bug free either, so it's tough call. <g>

--
Diane Poremsky [MVP - Outlook]
Author, Teach Yourself Outlook 2003 in 24 Hours
Coauthor, OneNote 2003 for Windows (Visual QuickStart Guide)
Author, Google and Other Search Engines (Visual QuickStart Guide)



Join OneNote Tips mailing list: http://www.onenote-tips.net/

Vote for your favorite Outlook and Exchange utilities in the
Slipstick Ratings Raffle at http://www.slipstick.com/contest/

Thanks for the responses, and according to the add/remove
programs list, I am running one copy of .NET framework
V1.1.

I suspect that this is a compatibility issue with BCM,
because I have experienced it with other OL addins. BCM
also causes some strange entries in the Event Manager,
and MS Support could not help me with those.

I'm trying to decide if I need BCM more than I need the
ON Power Toy... decisons, decisions.

Thanks again,
Bill Harding

-----Original Message-----
What versions of the net framework do you have installed? I'm not sure if
it's related to having more than one version of the framework or something
else, but I do know Bill isn't imaging it. I also know it's not just the
OneNote addin... the folks at mapilab.com know a little about some of the
problems as one of their addins doesn't play well with BCM either. What I
don't know (yet) is if the problem is with BCM, the net framework, or
something else.

--
Diane Poremsky [MVP - Outlook]
Author, Teach Yourself Outlook 2003 in 24 Hours
Coauthor, OneNote 2003 for Windows (Visual QuickStart Guide)
Author, Google and Other Search Engines (Visual QuickStart Guide)


Outlook & Exchange Solutions Center: http://www.slipstick.com
Join OneNote Tips mailing list: http://www.onenote- tips.net/

Vote for your favorite Outlook and Exchange utilities in the
Slipstick Ratings Raffle at http://www.slipstick.com/contest/

I have OL2003 SP1, BCM SP1, ON SP1, and the Power Toy, and no problems that
you've mentioned (so far...). I have noticed that the ON icon does not
display if I open multiple OL windows (by right clicking on Mail, for
example) - only in the original OL window.

John

I finally managed to load the Outlook2Onenote Power Toy,
and it seems to work fine, with one exception. I am
running Outlook 2003 (with .NET programability turned
on), and with Business Contact Manager installed.

After I close Outlook and re-open it, I get
an "Application Failed" alert. After I close the alert, I
can usually open Outlook normally, but the same thing
happens when I again close and re-open Outlook. Sometimes
I get the alert twice in a row before I can actually open
Outlook normally.

Although I haven't tried to remove BCM, I suspect that
the Power Toy doesn't like BCM too much. Has anyone else
experienced this?

Thanks,
Bill Harding




.

 

[Bill Harding]

Thanks Chad. I finally figured out all of the .NET
programmability issues, and managed to install the Power
Toy just fine. And, it actually works as advertised when
it's installed. The problem is that pesky "The opertion
failed" alert window that pops up when I re-open Outlook
after installation (what operation failed?). The pop up
alert also causes Outlook to hang on occasion.

I'll just wait until the de-bugged version comes out.

Thanks again,
Bill

-----Original Message-----
Bill--

I don't know if this would impact you and you may already have the
a.. Microsoft Office Outlook 2003 .NET Programmability Support , but just in
case I noticed that it is required according to the Downloads information
and Omar Shahine's WebLog
a..
http://www.microsoft.com/downloads/details.aspx? familyid=87c661e3-178d-46f0-979e-
0fdd96327928&displaylang=en

Send to OneNote from Outlook PowerToy
http://blogs.msdn.com/omars/archive/2004/04/27/120849.asp x

From Omar's instructions for the Powertoy installation:

if you install this PowerToy and you do not see the toolbar icons in your
Outlook standard toolbar this is because the Outlook 2003 .NET
Programmability Support is not enabled. To fix this you must:
1.. Uninstall the PowerToy if you have already installed it
2.. From the Start menu, select Control Panel, and click Add/Remove
programs.
3.. Select Microsoft Office Professional Edition 2003, and then select
Change.
4.. Select Add or Remove Features and click Next.
5.. Click Chose advanced customization of applications.
6.. Expand Microsoft Office Outlook, and confirm .NET Programmability
Support is set to Run from My Computer.

To install the Outlook 2003 PIA:

1.. On a computer with Microsoft Visual Studio® .NET 2003 and the Office
System installed, on the Start menu, point to Control Panel, and then click
Add or Remove Programs.
2.. In the list of currently installed programs, click Microsoft Office
Professional Edition 2003, and then click Change.
3.. In the Microsoft Office 2003 Setup window, click Add or Remove
Features, and then click Next.
4.. Check the Choose advanced customization of applications box and click
Next.
5.. Expand the Microsoft Office Outlook node.
6.. Click the .NET Programmability Support drop-down and select Run from
My Computer as shown in Figure 7.
7.. Click Update to install the selected option.
If this is old news, Bill, then it will help any One Note enthusiasts who
may not be familiar with the requirement for the .Net Programmability
support installation.

Best,

Chad Harris

_________________________________________________________ _

Thanks for the responses, and according to the add/remove
programs list, I am running one copy of .NET framework
V1.1.

I suspect that this is a compatibility issue with BCM,
because I have experienced it with other OL addins. BCM
also causes some strange entries in the Event Manager,
and MS Support could not help me with those.

I'm trying to decide if I need BCM more than I need the
ON Power Toy... decisons, decisions.

Thanks again,
Bill Harding

-----Original Message-----
What versions of the net framework do you have installed? I'm not sure if
it's related to having more than one version of the framework or something
else, but I do know Bill isn't imaging it. I also know it's not just the
OneNote addin... the folks at mapilab.com know a little about some of the
problems as one of their addins doesn't play well with BCM either. What I
don't know (yet) is if the problem is with BCM, the net framework, or
something else.

--
Diane Poremsky [MVP - Outlook]
Author, Teach Yourself Outlook 2003 in 24 Hours
Coauthor, OneNote 2003 for Windows (Visual QuickStart Guide)
Author, Google and Other Search Engines (Visual QuickStart Guide)


Outlook & Exchange Solutions Center: http://www.slipstick.com
Join OneNote Tips mailing list: http://www.onenote- tips.net/

Vote for your favorite Outlook and Exchange utilities

in
the

Slipstick Ratings Raffle at http://www.slipstick.com/contest/

I have OL2003 SP1, BCM SP1, ON SP1, and the Power Toy, and no problems that
you've mentioned (so far...). I have noticed that

the
ON icon does not

display if I open multiple OL windows (by right clicking on Mail, for
example) - only in the original OL window.

John

I finally managed to load the Outlook2Onenote Power Toy,
and it seems to work fine, with one exception. I am
running Outlook 2003 (with .NET programability turned
on), and with Business Contact Manager installed.

After I close Outlook and re-open it, I get
an "Application Failed" alert. After I close the alert, I
can usually open Outlook normally, but the same thing
happens when I again close and re-open Outlook. Sometimes
I get the alert twice in a row before I can actually open
Outlook normally.

Although I haven't tried to remove BCM, I suspect that
the Power Toy doesn't like BCM too much. Has anyone else
experienced this?

Thanks,
Bill Harding




.

.

 

[Bill Harding]

Dianne,

I uninstalled BCM, the Power Toy, cleaned the registry
with RegMechanic, and then re-installed the Power Toy.
Same problem -- pop up alert: "The operation failed."

So, I'm not sure what the problem is, but I'll wait until
the coders have another look at the Power Toy, or a third-
party introduces a similar add on that works.

Thanks for the help...

Cheers,
Bill

-----Original Message-----
We know of another bug in OL with the power toy installed... on the other
hand, BCM isn't bug free either, so it's tough call. <g>

--
Diane Poremsky [MVP - Outlook]
Author, Teach Yourself Outlook 2003 in 24 Hours
Coauthor, OneNote 2003 for Windows (Visual QuickStart Guide)
Author, Google and Other Search Engines (Visual QuickStart Guide)


Outlook & Exchange Solutions Center: http://www.slipstick.com
Join OneNote Tips mailing list: http://www.onenote- tips.net/

Vote for your favorite Outlook and Exchange utilities in the
Slipstick Ratings Raffle at http://www.slipstick.com/contest/

Thanks for the responses, and according to the add/remove
programs list, I am running one copy of .NET framework
V1.1.

I suspect that this is a compatibility issue with BCM,
because I have experienced it with other OL addins. BCM
also causes some strange entries in the Event Manager,
and MS Support could not help me with those.

I'm trying to decide if I need BCM more than I need the
ON Power Toy... decisons, decisions.

Thanks again,
Bill Harding

-----Original Message-----
What versions of the net framework do you have installed? I'm not sure if
it's related to having more than one version of the framework or something
else, but I do know Bill isn't imaging it. I also know it's not just the
OneNote addin... the folks at mapilab.com know a little about some of the
problems as one of their addins doesn't play well with BCM either. What I
don't know (yet) is if the problem is with BCM, the net framework, or
something else.

--
Diane Poremsky [MVP - Outlook]
Author, Teach Yourself Outlook 2003 in 24 Hours
Coauthor, OneNote 2003 for Windows (Visual QuickStart Guide)
Author, Google and Other Search Engines (Visual QuickStart Guide)


Outlook & Exchange Solutions Center: http://www.slipstick.com
Join OneNote Tips mailing list: http://www.onenote- tips.net/

Vote for your favorite Outlook and Exchange utilities

in
the

Slipstick Ratings Raffle at http://www.slipstick.com/contest/

I have OL2003 SP1, BCM SP1, ON SP1, and the Power Toy, and no problems that
you've mentioned (so far...). I have noticed that

the
ON icon does not

display if I open multiple OL windows (by right clicking on Mail, for
example) - only in the original OL window.

John

I finally managed to load the Outlook2Onenote Power Toy,
and it seems to work fine, with one exception. I am
running Outlook 2003 (with .NET programability turned
on), and with Business Contact Manager installed.

After I close Outlook and re-open it, I get
an "Application Failed" alert. After I close the alert, I
can usually open Outlook normally, but the same thing
happens when I again close and re-open Outlook. Sometimes
I get the alert twice in a row before I can actually open
Outlook normally.

Although I haven't tried to remove BCM, I suspect that
the Power Toy doesn't like BCM too much. Has anyone else
experienced this?

Thanks,
Bill Harding




.

.

 

[Bill Harding]

Chad,

Thank again for the info. I checked, and all these
services are running, and the only error event showing is
for the hang in Outlook when the pop up alert (The
operation failed") appears:

Hanging application OUTLOOK.EXE, version 11.0.6353.0,
hang module hungapp, version 0.0.0.0, hang address
0x00000000.

0000: 41 70 70 6c 69 63 61 74 Applicat
0008: 69 6f 6e 20 48 61 6e 67 ion Hang
0010: 20 20 4f 55 54 4c 4f 4f OUTLOO
0018: 4b 2e 45 58 45 20 31 31 K.EXE 11
0020: 2e 30 2e 36 33 35 33 2e .0.6353.
0028: 30 20 69 6e 20 68 75 6e 0 in hun
0030: 67 61 70 70 20 30 2e 30 gapp 0.0
0038: 2e 30 2e 30 20 61 74 20 .0.0 at
0040: 6f 66 66 73 65 74 20 30 offset 0
0048: 30 30 30 30 30 30 30 0000000

Thanks especially for the path to SP1 for BCM. I've been
looking all over for it.

Cheers,
Bill

 

[Chad Harris]

Bill--

There may be issues with Outlook and the Powertoy that developers keep up
with, and people like those at http://www.mapilab.com/ (thanks Diane for
this link), and then as Diane says, BCM Version The First has its own
collection of issues--and possibly some of those issues may be difficult to
distinguish as to whether they are separate OL or BCM issues. BCM will
proably be more stable if MSFT throws support to it in the future, and I
guess gets enough feedback that it has marketing legs or demand.

But I wonder if you are still having bugs with Outlook or with BCM without
the PT (as I understand when you fire up Outlook you are getting that
"Operation failed error"), and I don't know how often or how annoying the
Outlook hang issue is.

1) I wonder if you can help yourself with running Detect and Repair for
Office from any Office app's Help or Add/Remove.

2)You also have the option of course to go to Add/Remove and run a repair
install of Office.

Differences Between Repair and Reinstall
http://support.microsoft.com/default.aspx?scid=kb;EN-US;298027

3) Have you used the Windows Installer Cleanup Utility?

Description of the Windows Installer CleanUp Utility
http://support.microsoft.com/default.aspx?scid=kb;en-us;290301

My idea is that if you are willing to use it for One Note and Office, then
go to Add/Remove and uninstall Office, One Note and One Note SP1 and
reinstall them, that will get rid of this. You may not want to do this and
I understand that. Here's the context for the WICU-which is a more user
friendly gui version of MSIZap that zaps installer registry info to repair
some corrupted install information. Using this tool and uninstalling
reinstalling Office and One Note and One Note SP1 might square things away
for you. I am pasting an a description of this from Sloan Crayton [MS]

"I think I can clarify the use of the Windows Installer Cleanup Utility a
bit. When the Windows Installer was first being created, a tool called
MSIZap was created that would be able to 'zap' an application's Installer
registry information. Later it was included in the Windows Installer SDK
products. That tool is a command line utility that must be used via command
prompt; so it's not the most user friendly utility.

To answer a need for a utility that could more easily be used by the
majority of users that need a way to recover a corrup installation, the
Windows Installer Cleanup Utility was created that leverages the
functionality of MSIZap but provides nice wizard-like UI.

The function of the utility is to remove the remove the corrupted Windows
Installer registry information for an application that was installed via the
Windows Installer. There are several things that it does not do ...
- It does not uninstall any applications
- It does not delete the Windows Installer

After using this utility, the application should then be installed again so
that Setup will function (otherwise, the Windows Installer has no
information that it was ever installed). If the real objective is to remove
a product, it can be uninstalled after this reinstall has occurred.

Sloan Crayton
Microsoft
___________________________________________________________________

 

[Diane Poremsky [MVP]]

What are all the bugs you know in OL using the Powertoy, and do you think

some people are missing the step to install the .net programmability
support only because they might miss it at the bottom of the download
page? I'm not sure if it could run without it, but the maker says it's
needed.

Considering it was Outlook developer Sue Mosher who discovered the latest
one, I doubt the PIA was missing. Her bug is posted in the blog...

The bugs aren't all with the power toy - when multiple dotnet addins are
installed in Outlook there are problems. The ON powertoy seems to bring out
the worst so far.


--
Diane Poremsky [MVP - Outlook]
Author, Teach Yourself Outlook 2003 in 24 Hours
Coauthor, OneNote 2003 for Windows (Visual QuickStart Guide)
Author, Google and Other Search Engines (Visual QuickStart Guide)



Join OneNote Tips mailing list: http://www.onenote-tips.net/

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[Bill Harding]

Chad,

I have already tried all of your suggestions below
(detect and repair, remove and reinstall, etc.), with the
exception of the installer cleanup utility. Thanks for
that bit of info, and I will definitely look into it. I
even discovered that the PT has a "repair or remove"
function.

Outlook with, and without, BCM installed works fine when
the PT is either uninstalled or disabled. The alert popup
only appears it seems, when Outlook tries to load the PT
addin at startup, and BCM does not appear to be the
culprit. Startup is also when the hang occurs.

It could be a problem with some other file or background
app I have loaded (Norton?), but unfortunately I don't
have the time for a "process of elimination" trouble
shooting expedition. I'll leave that to the experts,
although in my younger days I would have been up all
night until I (and msconfig) figured it out .

Thanks again to both you and Dianne for all of the
helpful info and advice.

Cheers,
Bill Harding

-----Original Message-----
Bill--

There may be issues with Outlook and the Powertoy that developers keep up
with, and people like those at http://www.mapilab.com/ (thanks Diane for
this link), and then as Diane says, BCM Version The First has its own
collection of issues--and possibly some of those issues may be difficult to
distinguish as to whether they are separate OL or BCM issues. BCM will
proably be more stable if MSFT throws support to it in the future, and I
guess gets enough feedback that it has marketing legs or demand.

But I wonder if you are still having bugs with Outlook or with BCM without
the PT (as I understand when you fire up Outlook you are getting that
"Operation failed error"), and I don't know how often or how annoying the
Outlook hang issue is.

1) I wonder if you can help yourself with running Detect and Repair for
Office from any Office app's Help or Add/Remove.

2)You also have the option of course to go to Add/Remove and run a repair
install of Office.

Differences Between Repair and Reinstall
http://support.microsoft.com/default.aspx?scid=kb;EN- US;298027

3) Have you used the Windows Installer Cleanup Utility?

Description of the Windows Installer CleanUp Utility
http://support.microsoft.com/default.aspx?scid=kb;en- us;290301

My idea is that if you are willing to use it for One Note and Office, then
go to Add/Remove and uninstall Office, One Note and One Note SP1 and
reinstall them, that will get rid of this. You may not want to do this and
I understand that. Here's the context for the WICU- which is a more user
friendly gui version of MSIZap that zaps installer registry info to repair
some corrupted install information. Using this tool and uninstalling
reinstalling Office and One Note and One Note SP1 might square things away
for you. I am pasting an a description of this from Sloan Crayton [MS]

"I think I can clarify the use of the Windows Installer Cleanup Utility a
bit. When the Windows Installer was first being created, a tool called
MSIZap was created that would be able to 'zap' an application's Installer
registry information. Later it was included in the Windows Installer SDK
products. That tool is a command line utility that must be used via command
prompt; so it's not the most user friendly utility.

To answer a need for a utility that could more easily be used by the
majority of users that need a way to recover a corrup installation, the
Windows Installer Cleanup Utility was created that leverages the
functionality of MSIZap but provides nice wizard-like UI.

The function of the utility is to remove the remove the corrupted Windows
Installer registry information for an application that was installed via the
Windows Installer. There are several things that it does not do ...
- It does not uninstall any applications
- It does not delete the Windows Installer

After using this utility, the application should then be installed again so
that Setup will function (otherwise, the Windows Installer has no
information that it was ever installed). If the real objective is to remove
a product, it can be uninstalled after this reinstall has occurred.

Sloan Crayton
Microsoft
_________________________________________________________ __________

Chad,

Thank again for the info. I checked, and all these
services are running, and the only error event showing is
for the hang in Outlook when the pop up alert (The
operation failed") appears:

Hanging application OUTLOOK.EXE, version 11.0.6353.0,
hang module hungapp, version 0.0.0.0, hang address
0x00000000.

0000: 41 70 70 6c 69 63 61 74 Applicat
0008: 69 6f 6e 20 48 61 6e 67 ion Hang
0010: 20 20 4f 55 54 4c 4f 4f OUTLOO
0018: 4b 2e 45 58 45 20 31 31 K.EXE 11
0020: 2e 30 2e 36 33 35 33 2e .0.6353.
0028: 30 20 69 6e 20 68 75 6e 0 in hun
0030: 67 61 70 70 20 30 2e 30 gapp 0.0
0038: 2e 30 2e 30 20 61 74 20 .0.0 at
0040: 6f 66 66 73 65 74 20 30 offset 0
0048: 30 30 30 30 30 30 30 0000000

Thanks especially for the path to SP1 for BCM. I've been
looking all over for it.

Cheers,
Bill probably
been altered, but box
and typing in 00
/security/winxpsp2faq.asp __
__

.