Outlook unable to show shortcuts

[Mo J.]

I have just reinstalled Office XP and Outlook could not
load the personal folders. I followed advice in this forum
and created a new profile. Outlook now opens but doesn't
display the inbox, calendar, contacts etc icons and I
can't add them. When I try, I get an error message "Unable
to display information from the file system or Outlook.
Could not open the item. Try again". Any help would be
appreciated.

 

[Roady [MVP]]

Did you set-up Outlook with a valid mail account? If so; what type of
account? Exchange, POP3, IMAP, HTTP, other...?

--
Roady [MVP]
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[Mo J]

-----Original Message-----
Did you set-up Outlook with a valid mail account? If so; what type of
account? Exchange, POP3, IMAP, HTTP, other...?

--
Roady [MVP]
www.sparnaaij.net
Microsoft Office and Microsoft Office related News
Also Outlook FAQ, How To's, Downloads and more...

Tips of the month:
-Create your own fully customized Toolbar
-Creating a Classic View in Outlook 2003
Subscribe to the newsletter to receive news and tips & tricks in your
mailbox!
www.sparnaaij.net

(I changed my reply address; remove all CAPS and _underscores_ from the
address when mailing)



.
Yes, I created a Pop3 mail account. The test email was

sent--I checked it on the ISP's web site.

 

[Roady [MVP]]

Do you have a valid pst-file configured?
Start Outlook by Start-> Run; "path to outlook.exe" /resetfolders
This will recreate missing folders.

--
Roady [MVP]
www.sparnaaij.net
Microsoft Office and Microsoft Office related News
Also Outlook FAQ, How To's, Downloads and more...

Tips of the month:
-Create your own fully customized Toolbar
-Creating a Classic View in Outlook 2003
Subscribe to the newsletter to receive news and tips & tricks in your
mailbox!
www.sparnaaij.net

(I changed my reply address; remove all CAPS and _underscores_ from the
address when mailing)