Outlook----URGENT

[George]

I recently setup a new computer with Windows XP Pro 64 and Office 2003. I
then setup Outlook the get my email. Since I hadn't checked my email in a
long time there was a lot.
I started downloading it in batches of about 1000. After each batch I would
delete it all and empty the junk folder. After 3 batches I would shut down
Outlook and reboot.
This worked fine until about 10,000. After that, everytime I hit
send/receive Outlook would want to shut down and send an error message to
Microsoft. I sent many.
I am using CA for virus protection and have done several scans. All negative.
What is causing this problem and how can I fix it?

 

[K. Orland]

What kind of error messages have you seen? Precise messages and/or numbers
would be helpful.
Also is there any way you can check your email online with your ISP so
you're not downloading so many?

 

[George]

ll it says is"Microsoft has encountered a problem and must shut down."
Then it askes if I want to send an error report. and I do.

 

[K. Orland]

Are there any send/receive errors? Any errors in the application event viewer
related to Outlook or Office? Have you run the Inbox repair tool? Archived or
deleted older mail?

 

[George]

No other error messages. The inbox, Junk mail and deleted items folders are
all empty. I cannot find aninmboz repair tool.

 

[K. Orland]

Do a file search for scanpst.exe. Double-click it and follow the
instructions. Have it scan your PST for errors. You may have to run it a few
times until it no longer finds errors. Please let me know what happens.

 

[George]

It asks what file I want to scan. I typed in pst and *.pst but can't get any
results.
It say unknown error prevented acces.

 

[Brian Tillman]

It asks what file I want to scan. I typed in pst and *.pst but can't
get any results.
It say unknown error prevented acces.

Browse to your PST. You can't use an asterisk in the file name.

 

[George]

I thought the astrisk was a wildcard for searching. Oh well. I cannot find
any pst files.

 

[K. Orland]

Use Windows Explorer to make sure that you unhide hidden folders and files.
Also make sure you have it set to show known file extensions. Then use the
search function.

 

[George]

I found the pst and ran the scan until I got no errors. The problem still
exists.

 

[K. Orland]

I think your next step would be to create a new Outlook profile:

http://www.howto-outlook.com/faq/newprofile.htm

 

[George]

It seems to be working.
Thankyou all very very much!!!!

 

[Brian Tillman]

I thought the astrisk was a wildcard for searching. Oh well. I cannot
find any pst files.

They're in h a hidden folder.
http://www.slipstick.com/config/backup.htm