Outlook using *.pst and contact problem

[SteveK]

Hello,

I have set my Dad's small home office up with outlook on his various
workstations and I have created a pst file located on the server so that he
can access mail, contacts, etc from all the machine, granted only one at a
time.

He called me today with a problem where, he can see the contacts, but if he
composes a new email and clicks on the "To" button, chooses "Outlook Address
Book->Contacts" the list is empty. He has many, many contacts entered, but
none will show up in the list.

Another thing that he noticed is that if he right-clicks on a contact and
chooses "New Message to Contact", it will create a new email and insert the
correct address in the To field.

I have no idea why the list of contacts won't show up, that is pretty weird.
I have changed the "Default delivery Location" to the *.pst file on the
server and have closed the default outlook folder that is created during
installation. Could that cause it somehow?

Any help would be greatly appreciated,
Steve

 

[Sue Mosher [MVP-Outlook]]

Outlook version?

 

[SteveK]

XP, sorry

Outlook version?

--
Sue Mosher, Outlook MVP
Author of
Microsoft Outlook Programming - Jumpstart for
Administrators, Power Users, and Developers

 

[Sue Mosher [MVP-Outlook]]

Try this: Choose Tools | Email Accounts > View or change existing
directories or address books. Select Outlook Address Book, and remove it.
Then restart Outlook. Follow the same procedure and add the Outlook Address
Book back in.

--
Sue Mosher, Outlook MVP
Author of
Microsoft Outlook Programming - Jumpstart for
Administrators, Power Users, and Developers

 

[SteveK]

I will try this when I go over there tonight, thanks for the help, I'll let
you know if it works!