Outlook VSTO plug-in + Notes

[Sanjay]

Hello,
I have this unusual behavior on one of the users workstation which I
cannot reproduce on any other workstation.
We have an outlook plugin built with VSTO + VS2005 + Outlook 2003
(11.8030.8107) SP2. Outlook crashes everytime the user opens and closes
"Notes". I have created a very simple plugin that logs the contents of
the Note to the eventlog and still get the same behavior.
Unfortunately I cannot reproduce it on any other workstation.
Has anybody experienced this behavior? Do you have any pointers on
how to go around resolving this issue?
Thanks in advance,

Sanjay

 

[Ken Slovak - [MVP - Outlook]]

I'm assuming you aren't trying to do any in code with notes, they're brain
dead.

If this is just on one user's computer then the first thought that comes to
mind is some corruption of their notes folder or items in it. If this is on
a PST file have them run ScanPST a few times to see if it finds anything.

 

[Sanjay]

Ken,
Thanks for the reply.
I agree they're brain dead. I am not doing anything with them. Its
not on PST, its on the users mailbox. Is there a utility to scan users
mailbox on the exchange server?

Sanjay

 

[Ken Slovak - [MVP - Outlook]]

I'm not sure about any server side cleanup utilities. If they are running in
cached mode you can run ScanOST locally against their cached/offline store.