Outlook will not open

[Ken T]

I am using IE 6.+ because when I open Outlook, the machine hangs and I have
to abort Outlook. Sometimes it is aborted and other times I have to power
down PC. As the result of this error, I ran Norton SystemWorks "One Button
Checkup". The following error was detected by the Norton SystemWorks
"One Button Checkup" when running the "Program Integrity Scan".
The program: "C:\Program Files\Common
Files\InstallShield\Professional\RunTime\07...
cannot access a necessary file "mscoree.dll."
1. I am not sure if the above is my problem with outlook.
2. If it is the problem, could you tell me what I have done to cause the
file "mscoree.dll" to disappear?
3. I am having a problem with my CD-reader and can not read the Microsoft
Office XP Small Business Version 2002. Thus, I can not re-install Outlook.
4. Normally, I am not an Outlook user. However, when I got my PC from
IBM, outlook was loaded. At that time, Outlook DID work.
Any help appreciated.
Ken

 

[Milly Staples [MVP - Outlook]]

Try posting this in an Outlook Express news group - this is not one of them.
Outlook is a part of Microsoft Office and is what this group supports.
Outlook Express is a part of Internet Explorer and has its own news groups.

You can also find some good Outlook Express information here:

http://insideoe.tomsterdam.com


--
Milly Staples [MVP - Outlook]

Post all replies to the group to keep the discussion intact. Due to
the (insert latest virus name here) virus, all mail sent to my personal
account will be deleted without reading.

After furious head scratching, Ken T asked:

| I am using IE 6.+ because when I open Outlook, the machine hangs and
| I have to abort Outlook. Sometimes it is aborted and other times I
| have to power down PC. As the result of this error, I ran Norton
| SystemWorks "One Button Checkup". The following error was detected by
| the Norton SystemWorks "One Button Checkup" when running the "Program
| Integrity Scan". The program: "C:\Program Files\Common
| Files\InstallShield\Professional\RunTime\07...
| cannot access a necessary file "mscoree.dll."
| 1. I am not sure if the above is my problem with outlook.
| 2. If it is the problem, could you tell me what I have done to cause
| the file "mscoree.dll" to disappear?
| 3. I am having a problem with my CD-reader and can not read the
| Microsoft Office XP Small Business Version 2002. Thus, I can not
| re-install Outlook.
| 4. Normally, I am not an Outlook user. However, when I got my PC from
| IBM, outlook was loaded. At that time, Outlook DID work.
| Any help appreciated.
| Ken

 

[Brian Tillman]

Try posting this in an Outlook Express news group - this is not one
of them.

It looks to me like the OP was, indeed, asking about Outlook.