Outlook will not open

[Jon]

Using Windows NT and Outlook 2002. In attempting to
archive and copy .pst files, something has gone awry and
Outlook will not longer open. I have used the Office
repair on the installation disk, which did not help.
Then, I reinstalled Office, which did not help. I suspect
that the program is having difficulty reading various
archived and copied .pst files, which are in different
drives and various folders. I had run scanpst on all
the .pst files before this problem occurred and they were
all fine. Any thoughts will be much appreciated. Thanks.

 

[Russ Valentine [MVP-Outlook]]

It fails to open with what error message?

 

[Jon]

No error message at all. The outlook logo box comes up and
stays up. I have let it sit for as long as 20 minutes,
and still no error message. Also, my mistake, I am using
Outlook 2000 not 2002. And thanks.

-----Original Message-----
It fails to open with what error message?
--
Russ Valentine
[MVP-Outlook]

Using Windows NT and Outlook 2002. In attempting to
archive and copy .pst files, something has gone awry and
Outlook will not longer open. I have used the Office
repair on the installation disk, which did not help.
Then, I reinstalled Office, which did not help. I suspect
that the program is having difficulty reading various
archived and copied .pst files, which are in different
drives and various folders. I had run scanpst on all
the .pst files before this problem occurred and they were
all fine. Any thoughts will be much appreciated.

Thanks.


.

 

[jon]

And, after hanging for 1 hour and 20 minutes, it opened
and works perfectly. Have not closed it yet, as I need to
catch up with messages, so I don't know if it will hang
again. Any thoughts? Thanks.

-----Original Message-----
No error message at all. The outlook logo box comes up and
stays up. I have let it sit for as long as 20 minutes,
and still no error message. Also, my mistake, I am using
Outlook 2000 not 2002. And thanks.

-----Original Message-----
It fails to open with what error message?
--
Russ Valentine
[MVP-Outlook]

Using Windows NT and Outlook 2002. In attempting to
archive and copy .pst files, something has gone awry and
Outlook will not longer open. I have used the Office
repair on the installation disk, which did not help.
Then, I reinstalled Office, which did not help. I suspect
that the program is having difficulty reading various
archived and copied .pst files, which are in different
drives and various folders. I had run scanpst on all
the .pst files before this problem occurred and they were
all fine. Any thoughts will be much appreciated.

Thanks.


.

.

 

[Russ Valentine [MVP-Outlook]]

Not much to go on here with no error message and no specific information as
to what you changed that created the problem. Outlook usually throws a
specific error message when it can't find its information store.
--
Russ Valentine
[MVP-Outlook]

And, after hanging for 1 hour and 20 minutes, it opened
and works perfectly. Have not closed it yet, as I need to
catch up with messages, so I don't know if it will hang
again. Any thoughts? Thanks.

-----Original Message-----
No error message at all. The outlook logo box comes up and
stays up. I have let it sit for as long as 20 minutes,
and still no error message. Also, my mistake, I am using
Outlook 2000 not 2002. And thanks.

-----Original Message-----
It fails to open with what error message?
--
Russ Valentine
[MVP-Outlook]
Using Windows NT and Outlook 2002. In attempting to
archive and copy .pst files, something has gone awry and
Outlook will not longer open. I have used the Office
repair on the installation disk, which did not help.
Then, I reinstalled Office, which did not help. I suspect
that the program is having difficulty reading various
archived and copied .pst files, which are in different
drives and various folders. I had run scanpst on all
the .pst files before this problem occurred and they were
all fine. Any thoughts will be much appreciated. Thanks.


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