Outlook will not send-recieve with NIS enabled

[John]

Office XP, Outlook will not send-recieve with Norton Internet Securities
enabled. Must disable to do either, or Outlook "times out".
Anybody have a viable solution other than disable-enable NIS?

 

[neo [mvp outlook]]

Have you tried uninstalling NIS, reboot, check outlook settings, and then
reinstall NIS? (sometimes when NIS updates, it won't really let Outlook
work again until you do this and let it update.)

 

[John]

Yes, I have, that was suggested a "while back" by the helpDesk supervisor at
work.
Also suggested that I 'loosen-up' the configuration settings in NIS, it was
real 'tight'.

 

[neo [mvp outlook]]

What version of NIS are you using and what Operating System?

 

[Vanguard]

Office XP, Outlook will not send-recieve with Norton Internet Securities
enabled. Must disable to do either, or Outlook "times out".
Anybody have a viable solution other than disable-enable NIS?

Make sure the option in NAV to keep the e-mail client busy is enabled. I
haven't used NAV in a couple of years and don't remember the option's title.
Basically when an anti-virus program scans e-mail, that e-mail does not get
delivered to the waiting e-mail client. So NAV has an option to keep
sending bogus X-headers to the e-mail client every minute so the e-mail
client sees it is getting *something* from its request to download the
e-mail.

If enabling that option in NAV doesn't help, disable e-mail scanning in NAV.