Outlook Window can't open; catastrophic crash

R

Readmore

I have been using Outlook 07 since Office 07 happened. With no trouble.

Suddenly, this morning, Outlook would not open. The error message says that
the Outlook window can't open. I looked on the knowledge base and found the
"top 10 error message" article on the subject. Not only did the recommended
fixes not work, but the second of them wiped Outlook clean - all emails,
calendar information, contacts, feeds, etc., all completely gone. I
"repaired" Outlook using installed software. Then I repaired it again using
the original program disk. Even after practically reloading from scratch, no
dice. I get the same error message.

Can anyone suggest a way to recover? Is the data as gone as it appears to
be, or can it be reclaimed in some fashion?
 
P

Pat Willener

How do you know that all data is gone, if you cannot open Outlook...?

Anyway, check Control Panel | Mail | Data Files if it is connected to
your actual PST file.
 
J

Joozlebree

This has happend to me also. I don't have a "mail" tab on my control panel.
I have tried everything but can't find my emails, contacts etc. Help!
 
B

Brian Tillman [MVP - Outlook]

This has happend to me also. I don't have a "mail" tab on my control panel.
I have tried everything but can't find my emails, contacts etc. Help!

If you're using Vista 64, you must enable the 32 bit control panel in order to
see it.
 
R

Readmore

Outlook now won't open. There's no error message. I did look in Control
Panel, under the mail category, and I'm not sure what I'm supposed to see
there. The PST file still exists, but I don't have any idea how to, first,
get Outlook to actually open and, second, once it is running, have it refind
all the data.

Under control panel, mail, data files, I get an error message that says
"Either there is no default mail client or the current mail client cannot
fulfill the messaging request. Please run Microsoft Office Outlook and set it
as the default mail client." Since I can't run Outlook, that's something I
can't do.
 

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