Outlook won't open. It says unable to open default email folders.

N

nrcrouse

I am running Outlook 2003 on a Vista OS. My Outlook was running a
send/receive and it froze my computer. I had to do a hard kill and restart.
After the reboot, I haven't been able to open Outlook. Everytime I try I get
the error message that says "Unable to open your default email folders. The
file <file name> is not personal folders file.
Please help!!
 
D

DL

Try a Detect/Repair via Add/Remove dialogue or from the Office cd
Then locate scanpst.exe and run it against the data file (by default
outlook.pst, but could be anyname.pst) Run it several times if it fixes any
errors
 

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