Outlook won't send Mail

[Charlene]

Outlook will not send mail. It use to but just quit. I don't remember doing
anything or making any changes that might have caused it. I can recieive
mail in outlook. I can send and receive from any other place on my computer,
like this site for example. It is only outlook that won't send.
I don't know what else to do. Please Help?

 

[VanguardLH]

Outlook will not send mail.

With such a vague problem description, you really expected a focused and
specific answer?

It use to but just quit. I don't remember doing
anything or making any changes that might have caused it. I can recieive
mail in outlook.

And are you going to divulge the error message in Outlook showing that
it cannot send?

I can send and receive from any other place on my computer,

You do not send communications from "places" on your computer. You send
using software but you didn't mention what you used.

like this site for example.

This is not a site. It is a newsgroup (despite Microsoft's attempt to
usurp Usenet for their own purpose of pretending they have forums). You
didn't use Outlook to post here. You used a web browser. Those are
different programs. That a wholly different program that uses different
communication protocols will work for its purpose is not relevant to
your problem with Outlook.

It is only outlook that won't send.

And how do you know that Outlook won't send? You never describe which
version of Outlook that you use, which version of Windows, what type of
e-mail accounts you defined in Outlook, and what exactly leads you to
believe that Outlook "won't send", like an error message.

 

[Charlene]

Ok, I'll try again. Thanks for your suggestions.

I don't remember any particulars of why the problem might have started, it
has been too long ago. I send mail by connecting to a friends network long
enough to send out mail from my outlook. I can both send and recieve from my
providers home page-Suddenlink, yahoo, ect. I have had no problems sending
with any other software.
The error message is "outlook cannot connect to your outgoing SMTP". I have
checked these settings and they are correct. I have outlook 2007 and use
windows visita.
Thanks for trying to help me.

 

[VanguardLH]

I send mail by connecting to a friends network long
enough to send out mail from my outlook.

So you are NOT on your own provider's network but using someone else's
ISP.

I can both send and recieve from my
providers home page-Suddenlink, yahoo, ect.

Because you actually had to login to that web page. Because you logged
in, you authenticated yourself to prove you have permission to use their
resources.

I have had no problems sending
with any other software.

Then it's likely the e-mail accounts defined in that other software are
configured differently than how you configured the e-mail account that
you defined in Outlook.

The error message is "outlook cannot connect to your outgoing SMTP". I have
checked these settings and they are correct. I have outlook 2007 and use
windows visita.

Since you are using your friend's "network", my guess is that your
friend is not using the same ISP as yourself. That means when you
attempt to connect to your e-mail provider's mail hosts that you are off
domain (you are not on their network). That also means they have no
means to verify that you are authorized to use their resources. While
e-mail providers often don't care if you can retrieve e-mails while
off-domain, they don't want you sending out e-mails through their mail
hosts when you are off domain. They are not interesting in helping
spammers or abusers hide behind their mail servers.

You will need to configure the e-mail account defined in Outlook to
authenticate the SMTP mail host (for outbound mails). That provides the
same login credentials to prove you can use their resources as when you
enter them using their webmail interface. Enable the option that the
SMTP mail host requires authentication in the e-mail account defined in
Outlook. You can then configure authentication to reuse the login
credentials for the POP login or you can specify them separately.

If that doesn't work, it is possible that your friend's ISP is blocking
port 25. E-mail clients have historically used this port to connect to
the SMTP mail host. However, port 587 is the actual port that should be
used as the submission port (port 25 should only be used between SMTP
mail hosts, not for end users' clients). So try port 587 instead of
port 25 for the SMTP setup in the e-mail account that you defined in
Outlook.