M
Monty
My PC has recently developed several problems to do with Outlook and Word:
1. I have added the Outlook icon to my desktop through the
HKEY_CURRENT_USER\Software\Microsoft\Windows\CurrentVersion\Explorer\Desktop\NameSpace\{00020D75-0000-0000-C000-000000000046}
registry key. When I right-click this icon and select Properties, I get an
error that "The properties for this item are not available." The properties
are accessible from Outlook when it is open.
2. When I have Outlook set to use word for e-mail editing, if I click "New",
Word will open for editing a new e-mail. If I try to reply/forward, I
receive the error "Microsoft Word is set to be your e-mail editor. However,
Word is unavailable, not installed, or is not the same version as Outlook.
The Outlook email editor will be used instead." In both of these cases (new
or reply/forward), Winword.exe remains in the Task Manager process list after
Word is closed (if it was opened via New email then closed) or if it was not
displayed at all.
I have tried the following steps to remedy these problems, all without
success:
1. Detect and Repair Office 2003.
2. Detect and Repair Office 2003 and restore shortcuts.
3. Detect and Repair Office 2003 and restore default settings.
4. Reinstall Office 2003.
5. Completely uninstall Office 2003 and reinstall, reapply SP3.
6. Regsvr32 ole32.dll
7. Delete all Normal.dot files.
8. Disable all 3rd-party Word add-ins.
How can I fix these problems?
1. I have added the Outlook icon to my desktop through the
HKEY_CURRENT_USER\Software\Microsoft\Windows\CurrentVersion\Explorer\Desktop\NameSpace\{00020D75-0000-0000-C000-000000000046}
registry key. When I right-click this icon and select Properties, I get an
error that "The properties for this item are not available." The properties
are accessible from Outlook when it is open.
2. When I have Outlook set to use word for e-mail editing, if I click "New",
Word will open for editing a new e-mail. If I try to reply/forward, I
receive the error "Microsoft Word is set to be your e-mail editor. However,
Word is unavailable, not installed, or is not the same version as Outlook.
The Outlook email editor will be used instead." In both of these cases (new
or reply/forward), Winword.exe remains in the Task Manager process list after
Word is closed (if it was opened via New email then closed) or if it was not
displayed at all.
I have tried the following steps to remedy these problems, all without
success:
1. Detect and Repair Office 2003.
2. Detect and Repair Office 2003 and restore shortcuts.
3. Detect and Repair Office 2003 and restore default settings.
4. Reinstall Office 2003.
5. Completely uninstall Office 2003 and reinstall, reapply SP3.
6. Regsvr32 ole32.dll
7. Delete all Normal.dot files.
8. Disable all 3rd-party Word add-ins.
How can I fix these problems?