Outlook & Word attachments

[SP]

Hi

Say, a message has a Word attachment. I double-click on the attachment, and
Word opens it. Now, in Word, I click File | Save As, and the hourglass
comes out and never doesn't go away. I had to close the message that forces
Windows to bring up the End Now screen. The attachment is not big - just a
typical 2-page document. This problem happens to any email with Word
attachment.

I can avoid this problem if I open the message, right-click on the
attachment, and select Save As.

I have done all the Office updates. So, I'm not sure where the problem may
be.

Please let me know if any of you have come across similar problem.
Thanks
Steve

 

[Diane Poremsky [MVP]]

it's probably an update, especially if it just started.
http://www.outlook-tips.net/archives/2006/20060413.htm

--
Diane Poremsky [MVP - Outlook]
Author, Teach Yourself Outlook 2003 in 24 Hours
Coauthor, OneNote 2003 for Windows (Visual QuickStart Guide)
Need Help with Common Tasks? http://www.outlook-tips.net/beginner/



Subscribe to Exchange Messaging Outlook newsletter:
(e-mail address removed)

 

[SP]

Thanks a million. You're the best.

KB918165 has resolution to our specific problem (ie. caused by HP
Share-To-Web and Verclsid.exe). The problem is fixed after editing the
registry according to the article.

Thanks again
Steve

it's probably an update, especially if it just started.
http://www.outlook-tips.net/archives/2006/20060413.htm

--
Diane Poremsky [MVP - Outlook]
Author, Teach Yourself Outlook 2003 in 24 Hours
Coauthor, OneNote 2003 for Windows (Visual QuickStart Guide)
Need Help with Common Tasks? http://www.outlook-tips.net/beginner/



Subscribe to Exchange Messaging Outlook newsletter:
(e-mail address removed)

Hi

Say, a message has a Word attachment. I double-click on the attachment,
and Word opens it. Now, in Word, I click File | Save As, and the
hourglass comes out and never doesn't go away. I had to close the
message that forces Windows to bring up the End Now screen. The
attachment is not big - just a typical 2-page document. This problem
happens to any email with Word attachment.

I can avoid this problem if I open the message, right-click on the
attachment, and select Save As.

I have done all the Office updates. So, I'm not sure where the problem
may be.

Please let me know if any of you have come across similar problem.
Thanks
Steve