Outlook/Word moves caret to message body

[David Thielen]

Hi;

Figured this one out. When you create a message in outlook and word is the
editor in outlook - if in the process of the message (ie document) being
created, your add-in puts up a MessageBox, then the caret will get moved from
the To line in outlook to the message body.

 

[Peter Huang]

Hi

Thank you for sharing the experience in the community.
I think many will benefit from your experience.

Best regards,

Peter Huang
Microsoft Online Partner Support

Get Secure! - www.microsoft.com/security
This posting is provided "AS IS" with no warranties, and confers no rights.

 

[David Thielen]

Can you report this bug to the Outlook or Word group?

thanks - dave

 

[Peter Huang]

Hi,

Thank you for your suggestion.
But firstly I need to confirm you with something.
Do you mean popup the messagebox in the OnConnection method or else?
Because based on my test, if we pop up messagebox in the OnConnection, the
outlook firstly open the new message with the word editor, we will get
error.
So I think it is not a good practice to pop up a messagebox in the
OnConnection method.

If I have any misunderstanding, please feel free to post here.
It is better that you can give some code and reproduce steps so that I can
deliver to the dev team after my research.

Best regards,

Peter Huang
Microsoft Online Partner Support

Get Secure! - www.microsoft.com/security
This posting is provided "AS IS" with no warranties, and confers no rights.

 

[David Thielen]

Yes, I pop up a MessageBox in OnConnection if they do not have a valid
license. That works fine except for this one problem when it is in Outlook.

- dave

 

[Peter Huang]

Hi

Thank you for your input.
Maybe I miss something, but simply popup a messagebox on my side will cause
a crash of winword.exe if I firstly open the word editor in outlook 2003.
So can you provide a simple reproduce sample so that we can do further
troubleshooting.

Thanks.
BTW:
You may reach me by removing the "online" from my email address.

Best regards,

Peter Huang
Microsoft Online Partner Support

Get Secure! - www.microsoft.com/security
This posting is provided "AS IS" with no warranties, and confers no rights.

 

[David Thielen]

Sorry, no. It works fine for me - no crash. I pop it up in OnConnection with
no problem except for it moving the caret.

- dave

 

[Peter Huang]

Hi

I am sorry. But if I have no reproduce code, I can not do further
troubleshooting to the problem, nor can I report the problem to our dev
team.
If you have any concern to expose the code, I think you may try to contact
MSPSS and sign a agreement with them.

You may reach MSPSS via the link below.
http://support.microsoft.com

Also once we have confirmed this is a problem in our product the support
incident in MSPSS will be free of charge.

Thanks for your understanding!

Best regards,

Peter Huang
Microsoft Online Partner Support

Get Secure! - www.microsoft.com/security
This posting is provided "AS IS" with no warranties, and confers no rights.