M
Mohsin
Outlook 2003
windows xp
1.6GHz Thinkpad R52 with 256MB ram
pst file is 900MB
Problem:
Run outlook and it starts fine after 1 minute before you can even click on
any mail in inbox it crashes
ask for sending the report to microsoft
has an option of restarting outlook > if you check it keeps crasing again
and again > if not everything closes and silence
safe mode works fine - but i do not have any templates available in safe
mode and everytime i have to change view settings like preview pane etc
reinstalled office 2003
reinstalled windows xp
ran scanpst on pst files
ran sfc /scannow
ran scandisk
defragged drive
ran registry mechanic / au registry cleaner
tried filemon / regmon to see if any dll is called which is not present or
registered - no luck
outlook crashes with even a new pst file which rules out the pst being
corrupt (anyways scanpst does not report any errors)
Windows Error reports following:
Microsoft Office Outlook has encountered a problem and needs to close. We
are sorry for the inconvenience.
AppName: outlook.exe AppVer: 11.0.6565.0 AppStamp:42cacc7d
ModName: ole32.dll ModVer: 5.1.2600.2180 ModStamp:411096f2
fDebug: 0 Offset: 0001ad41
any help would be appreciated
windows xp
1.6GHz Thinkpad R52 with 256MB ram
pst file is 900MB
Problem:
Run outlook and it starts fine after 1 minute before you can even click on
any mail in inbox it crashes
ask for sending the report to microsoft
has an option of restarting outlook > if you check it keeps crasing again
and again > if not everything closes and silence
safe mode works fine - but i do not have any templates available in safe
mode and everytime i have to change view settings like preview pane etc
reinstalled office 2003
reinstalled windows xp
ran scanpst on pst files
ran sfc /scannow
ran scandisk
defragged drive
ran registry mechanic / au registry cleaner
tried filemon / regmon to see if any dll is called which is not present or
registered - no luck
outlook crashes with even a new pst file which rules out the pst being
corrupt (anyways scanpst does not report any errors)
Windows Error reports following:
Microsoft Office Outlook has encountered a problem and needs to close. We
are sorry for the inconvenience.
AppName: outlook.exe AppVer: 11.0.6565.0 AppStamp:42cacc7d
ModName: ole32.dll ModVer: 5.1.2600.2180 ModStamp:411096f2
fDebug: 0 Offset: 0001ad41
any help would be appreciated