Outlook XP doesn't print the highlight color text

C

Cognitive

Hello, I receive HTML email messages on a regular basis. The most recent
email was in HTML format with highlighted text, yellow in colour.

My default network printer is a HP 5500 series colour and the print driver I
installed is set for colour printing.

If I copy and paste the message in Word XP the highlighted text will print
in yellow but not when I try to print it from Outlook.
I even retried sending myself the message as RTF and print it as RTF with no
change.


Operating System and Application configuration:

Windows XP Corporate SP2 with current Microsoft Updates
Office Xp with SP3 and most current Officeupdates.
No add on templates or 3rd party office add-ons.

What could be the cause of the problem?
 

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