Outlook07 Calendar "...free/busy data could not be retrieved"

[WillP]

Hi All,

I googled but to no avail - maybe this has been answered here but I will ask
anyway while I continue to search.

We have a corporate 2007 Exchange server and on the soe use the 2003 outlook
client. I however have a VM (SunVirtualBox) and a Colleague with a Mac uses
Fusion (VMWare) and we both experience the same problem. I believe it is a
problem with the 2007 Client being different to the 2003 ones on the SOEs.

All my networking is fine, I have bridged and NAT connectivity, name
resolution and so on.

The global address book is accessible and all mail functions and calendar
work as expected except for the shared calendar issue I have.

When I use the scheduling assistant with invitees populated I can only see
my own availability. The message I get in the Suggested Times box is:

"Suggestions cannot be provided because free/busy data could not be
retrieved."

I have played with lots of settings but I can't find out why this function
alone would be broken.

All diagnostics work fine. Maybe a trust or certificate issue?

Finally I suspect that I could try downgrading to 2003 outlook but I;m not
sure if it would collide with the rest of Office 2007 Professional.

Can anyone assist me troubleshooting this please?

Best Regards,
\\'

 

[Jocelyn Fiorello]

Close Outlook. Click the Windows Start button, click Run, and in the box
type "outlook.exe /cleanfreebusy" (without the quotes). Does that help?

 

[WillP]

Hi Jocelyn, and thank you for your suggestion.

Unfortunately this makes no difference to the scheduling assistant.

Anyone else have a suggestion?

\\'