Outlook07 hangs when right click address on "to:" line

[jpolk]

When I right click an email address in the "to:" line of an email in
order to use any of the context menu functions, (copy, add to
contacts...) the context menu dropdown menu appears and then Outlook
hangs for approx 30-45 seconds. I can use other programs, but the
context menu remains on top of them until outlook resumes running.

Contacts themselves are generally troublesome, when I try to view my
contacts by clicking the contacts icon, I get a "not responding"
message for approx 15 seconds. not sure if this is related.

Any help or ideas would be appreciated. Thanks - Jon

 

[Russ Valentine [MVP-Outlook]]

Suspect you have a corrupt address book service. The only way to fix that in
Outlook 2007 is to create a new Outlook profile. When you do, make sure you
migrate your data to the new profile correctly so you don't corrupt another
profile. Instructions on doing so have been posted here countless times and
on an almost daily basis.

 

[jpolk]

Thank you for your assistance Is the method at
http://support.microsoft.com/default.aspx/kb/829918 a good one? JPolk

 

[Russ Valentine [MVP-Outlook]]

That covers profile creation but doesn't cover the proper method for
migrating your data to the new profile. Read these pages for those
instructions:
http://www.slipstick.com/config/backup.htm
http://www.howto-outlook.com/Howto/backupandrestore.htm
http://office.microsoft.com/en-us/assistance/HA010771141033.aspx

 

[jpolk]

That covers profile creation but doesn't cover the proper method for
migrating your data to the new profile. Read these pages for those
instructions:http://www.slipstick.com/config/bac...soft.com/en-us/assistance/HA010771141033.aspx

--
Russ Valentine





- Show quoted text -

The links above show how to back up and restore the pesonal, archive
and calendar files by copying them to another location and then
importing them. I am familiar with this process. Does migration by
this method prevent the corrupot elements from also migrating over?

Thank you for all your help and advice. Jon

 

[Brian Tillman [MVP - Outlook]]

The links above show how to back up and restore the pesonal, archive
and calendar files by copying them to another location and then
importing them.

I don't think they talk about importing the data. You never import data
from a PST if you want it and your mail profile to remain intact.

 

[Russ Valentine [MVP-Outlook]]

That is not at all what those links state. Read them more carefully. You
never import Outlook data. Nor is there a separate calendar file. Are you
reading the same pages I am?

--
Russ Valentine
[MVP-Outlook]

That covers profile creation but doesn't cover the proper method for
migrating your data to the new profile. Read these pages for those
instructions:http://www.slipstick.com/config/bac...soft.com/en-us/assistance/HA010771141033.aspx

--
Russ Valentine





- Show quoted text -

The links above show how to back up and restore the pesonal, archive
and calendar files by copying them to another location and then
importing them. I am familiar with this process. Does migration by
this method prevent the corrupot elements from also migrating over?

Thank you for all your help and advice. Jon

 

[jpolk]

That is not at all what those links state. Read them more carefully. You
never import Outlook data. Nor is there a separate calendar file. Are you
reading the same pages I am?

--
Russ Valentine





The links above show how to back up and restore the pesonal, archive
and calendar files by copying them to another location and then
importing them.  I amfamiliarwith this process.  Does migration by
this method prevent the corrupot elements from also migrating over?

Thank you for all your help and advice.  Jon- Hide quoted text -

- Show quoted text -

Something is strange because http://www.howto-outlook.com/Howto/backupandrestore.htm
specifically talks about "importing" a pst file which does not square
with never importing outlook data in your last message. The page at
http://www.slipstick.com/config/backup.asp talks about backing up
sound pst files but does not detail what to do if you have corruption
or how to migrate back. the page at http://office.microsoft.com/en-us/outlook/HA010771141033.aspx
details how to hookup pst files you backed up to a reinstalled
outlook and then jetison the new profiles "pst" and have the new
emails come to the old pst - how does this not bring the corruption
along with the old pst files. None of the links specifically address
corruption.

I guess my question is better phrased as: where does the corruption
that you have identified, the corruption in the "address book
service", reside. Is it in the PST files, which I am bascially going
to backup by copying them to another location (per
http://www.howto-outlook.com/Howto/backupandrestore.htm#Backup_pst-file)?
If so, how does the corruption not come along to the new outlook I
have installed. IOr am I supposed to do an export/import as
mentioned in http://www.howto-outlook.com/Howto/backupandrestore.htm#Backup_pst-file?
If so, that shears some data.

the calendar file I was refering to is the Internet calendars data
file, which is a separate file in my outlook.

thanks

 

[Russ Valentine [MVP-Outlook]]

The corruption is in the profile, not the data. Creating a new profile will
remedy it. The directions here are clear and accurate:
http://www.howto-outlook.com/Howto/backupandrestore.htm
Notice, it never mentions importing a PST file. It says, "Now open Outlook
and connect to the PST file by choosing File-> Open-> Outlook Data File."
--
Russ Valentine
[MVP-Outlook]

That is not at all what those links state. Read them more carefully. You
never import Outlook data. Nor is there a separate calendar file. Are you
reading the same pages I am?

--
Russ Valentine





The links above show how to back up and restore the pesonal, archive
and calendar files by copying them to another location and then
importing them. I amfamiliarwith this process. Does migration by
this method prevent the corrupot elements from also migrating over?

Thank you for all your help and advice. Jon- Hide quoted text -

- Show quoted text -

Something is strange because
http://www.howto-outlook.com/Howto/backupandrestore.htm
specifically talks about "importing" a pst file which does not square
with never importing outlook data in your last message. The page at
http://www.slipstick.com/config/backup.asp talks about backing up
sound pst files but does not detail what to do if you have corruption
or how to migrate back. the page at
http://office.microsoft.com/en-us/outlook/HA010771141033.aspx
details how to hookup pst files you backed up to a reinstalled
outlook and then jetison the new profiles "pst" and have the new
emails come to the old pst - how does this not bring the corruption
along with the old pst files. None of the links specifically address
corruption.

I guess my question is better phrased as: where does the corruption
that you have identified, the corruption in the "address book
service", reside. Is it in the PST files, which I am bascially going
to backup by copying them to another location (per
http://www.howto-outlook.com/Howto/backupandrestore.htm#Backup_pst-file)?
If so, how does the corruption not come along to the new outlook I
have installed. IOr am I supposed to do an export/import as
mentioned in
http://www.howto-outlook.com/Howto/backupandrestore.htm#Backup_pst-file?
If so, that shears some data.

the calendar file I was refering to is the Internet calendars data
file, which is a separate file in my outlook.

thanks

 

[jpolk]

The corruption is in the profile, not the data. Creating a new profile will
remedy it. The directions here are clear and accurate:http://www.howto-outlook.com/Howto/backupandrestore.htm
Notice, it never mentions importing a PST file.  It says, "Now open Outlook
and connect to the PST file by choosing File-> Open-> Outlook Data File."
--
Russ Valentine







Something is strange becausehttp://www.howto-outlook.com/Howto/backupandrestore.htm
specifically talks about "importing" a pst file which does not square
with never importing outlook data in your last message.  The page athttp://www.slipstick.com/config/backup.asptalks about backing up
sound pst files but does not detail what to do if you have corruption
or how to migrate back.  the page athttp://office.microsoft.com/en-us/outlook/HA010771141033.aspx
details how to hookup pst files you backed up  to a reinstalled
outlook and then jetison the new profiles "pst" and have the new
emails come to the old pst - how does this not bring the corruption
along with the old pst files.   None of the links specifically address
corruption.

I guess my question is better phrased as:  where does the corruption
that you have identified, the corruption in the "address book
service", reside.  Is it in the PST files, which I am bascially going
to backup by copying them to another location (perhttp://www.howto-outlook.com/Howto/backupandrestore.htm#Backup_pst-fi...
If so, how does the corruption not come along to the new outlook I
have installed.   IOr am I supposed to do an export/import as
mentioned inhttp://www.howto-outlook.com/Howto/backupandrestore.htm#Backup_pst-file?
If so, that shears some data.

the calendar file I was refering to is the Internet calendars data
file, which is a separate file in my outlook.

thanks- Hide quoted text -

- Show quoted text -

Thank you Russ - that helps and I belive I understand now.

For what it is worth, my http://www.howto-outlook.com/Howto/backupandrestore.htm
seems to be different then yours in that it has directions for
importing. "Import pst-file Importing a pst-file can only be done in
a working Outlook situation like when you’ve reinstalled your machine,
configured Outlook and now want to restore your Inbox and Contacts.
Importing a pst-file can be done in two different ways; automatically
through a wizard or manually by dragging and dropping. Before
importing restore your pst-file; Copy the file to the location where
you want to work with it like D:\My Documents\My Outlook\Temp. If you
restored from CD/DVD make sure you uncheck the “Read Only” file
attribute by right clicking the file and choose Properties."

 

[Russ Valentine [MVP-Outlook]]

References to importing PST files are now obsolete. In Outlook 2007, the
procedure has become too unreliable to be recommended.
--
Russ Valentine
[MVP-Outlook]

The corruption is in the profile, not the data. Creating a new profile
will
remedy it. The directions here are clear and
accurate:http://www.howto-outlook.com/Howto/backupandrestore.htm
Notice, it never mentions importing a PST file. It says, "Now open Outlook
and connect to the PST file by choosing File-> Open-> Outlook Data File."
--
Russ Valentine







Something is strange
becausehttp://www.howto-outlook.com/Howto/backupandrestore.htm
specifically talks about "importing" a pst file which does not square
with never importing outlook data in your last message. The page
athttp://www.slipstick.com/config/backup.asptalks about backing up
sound pst files but does not detail what to do if you have corruption
or how to migrate back. the page
athttp://office.microsoft.com/en-us/outlook/HA010771141033.aspx
details how to hookup pst files you backed up to a reinstalled
outlook and then jetison the new profiles "pst" and have the new
emails come to the old pst - how does this not bring the corruption
along with the old pst files. None of the links specifically address
corruption.

I guess my question is better phrased as: where does the corruption
that you have identified, the corruption in the "address book
service", reside. Is it in the PST files, which I am bascially going
to backup by copying them to another location
(perhttp://www.howto-outlook.com/Howto/backupandrestore.htm#Backup_pst-fi...
If so, how does the corruption not come along to the new outlook I
have installed. IOr am I supposed to do an export/import as
mentioned
inhttp://www.howto-outlook.com/Howto/backupandrestore.htm#Backup_pst-file?
If so, that shears some data.

the calendar file I was refering to is the Internet calendars data
file, which is a separate file in my outlook.

thanks- Hide quoted text -

- Show quoted text -

Thank you Russ - that helps and I belive I understand now.

For what it is worth, my
http://www.howto-outlook.com/Howto/backupandrestore.htm
seems to be different then yours in that it has directions for
importing. "Import pst-file Importing a pst-file can only be done in
a working Outlook situation like when you’ve reinstalled your machine,
configured Outlook and now want to restore your Inbox and Contacts.
Importing a pst-file can be done in two different ways; automatically
through a wizard or manually by dragging and dropping. Before
importing restore your pst-file; Copy the file to the location where
you want to work with it like D:\My Documents\My Outlook\Temp. If you
restored from CD/DVD make sure you uncheck the “Read Only” file
attribute by right clicking the file and choose Properties."

 

[jpolk]

References to importing PST files are now obsolete. In Outlook 2007, the
procedure has become too unreliable to be recommended.
--
Russ Valentine

The corruption is in the profile, not the data. Creating a new profile
will
remedy it. The directions here are clear and
accurate:http://www.howto-outlook.com/Howto/backupandrestore.htm
Notice, it never mentions importing a PST file. It says, "Now open Outlook
and connect to the PST file by choosing File-> Open-> Outlook Data File.."

On Jan 8, 4:43 pm, "Russ Valentine [MVP-Outlook]" <[email protected]>
wrote:

That is not at all what those links state. Read them more carefully. You
never import Outlook data. Nor is there a separate calendar file. Are
you
reading the same pages I am?
--
Russ Valentine
On Dec 29 2008, 4:13 pm, "Russ Valentine [MVP-Outlook]"
That covers profile creation but doesn't cover the proper method for
migrating your data to the new profile. Read these pages for those
instructions:http://www.slipstick.com/config/backup.htmhttp://www.howto-outlook.co...
--
Russ Valentine

Thank you for your assistance Is the method at
http://support.microsoft.com/default.aspx/kb/829918agoodone?JPolk-
Hide quoted text -
- Show quoted text -
The links above show how to back up and restore the pesonal, archive
and calendar files by copying them to another location and then
importing them. I amfamiliarwith this process. Does migration by
this method prevent the corrupot elements from also migrating over?
Thank you for all your help and advice. Jon- Hide quoted text -
- Show quoted text -

Something is strange
becausehttp://www.howto-outlook.com/Howto/backupandrestore.htm
specifically talks about "importing" a pst file which does not square
with never importing outlook data in your last message. The page
athttp://www.slipstick.com/config/backup.asptalksabout backing up
sound pst files but does not detail what to do if you have corruption
or how to migrate back. the page
athttp://office.microsoft.com/en-us/outlook/HA010771141033.aspx
details how to hookup pst files you backed up to a reinstalled
outlook and then jetison the new profiles "pst" and have the new
emails come to the old pst - how does this not bring the corruption
along with the old pst files. None of the links specifically address
corruption.

I guess my question is better phrased as: where does the corruption
that you have identified, the corruption in the "address book
service", reside. Is it in the PST files, which I am bascially going
to backup by copying them to another location
(perhttp://www.howto-outlook.com/Howto/backupandrestore.htm#Backup_pst-fi...
If so, how does the corruption not come along to the new outlook I
have installed. IOr am I supposed to do an export/import as
mentioned
inhttp://www.howto-outlook.com/Howto/backupandrestore.htm#Backup_pst-file?
If so, that shears some data.

the calendar file I was refering to is the Internet calendars data
file, which is a separate file in my outlook.

thanks- Hide quoted text -

- Show quoted text -

Thank you Russ - that helps and I belive I understand now.

For what it is worth, myhttp://www.howto-outlook.com/Howto/backupandrestore.htm
seems to be different then yours in that it has directions for
importing.  "Import pst-file Importing a pst-file can only be done in
a working Outlook situation like when you’ve reinstalled your machine,
configured Outlook and now want to restore your Inbox and Contacts.
Importing a pst-file can be done in two different ways; automatically
through a wizard or manually by dragging and dropping. Before
importing restore your pst-file; Copy the file to the location where
you want to work with it like D:\My Documents\My Outlook\Temp. If you
restored from CD/DVD make sure you uncheck the “Read Only” file
attribute by right clicking the file and choose Properties."- Hide quotedtext -

- Show quoted text -

thank you Russ

 

[jpolk]

References to importing PST files are now obsolete. InOutlook2007, the
procedure has become too unreliable to be recommended.

On Jan 9, 9:49 am, "Russ Valentine [MVP-Outlook]" <[email protected]>
wrote:

The corruption is in the profile, not the data. Creating a new profile
will
remedy it. The directions here are clear and
accurate:http://www.howto-outlook.com/Howto/backupandrestore.htm
Notice, it never mentions importing a PST file. It says, "Now openOutlook
and connect to the PST file by choosing File-> Open->OutlookData File.."
--
Russ Valentine
On Jan 8, 4:43 pm, "Russ Valentine [MVP-Outlook]" <[email protected]>
wrote:
That is not at all what those links state. Read them more carefully.. You
never importOutlookdata. Nor is there a separate calendar file. Are
you
reading the same pages I am?
--
Russ Valentine
On Dec 29 2008, 4:13 pm, "Russ Valentine [MVP-Outlook]"
That covers profile creation but doesn't cover the proper method for
migrating your data to the new profile. Read these pages for those
instructions:http://www.slipstick.com/config/backup.htmhttp://www..howto-outlook.co...
--
Russ Valentine

Thank you for your assistance Is the method at
http://support.microsoft.com/default.aspx/kb/829918agoodone?JPolk-
Hide quoted text -
- Show quoted text -
The links above show how to back up and restore the pesonal, archive
and calendar files by copying them to another location and then
importing them. I amfamiliarwith this process. Does migration by
this method prevent the corrupot elements from also migrating over?
Thank you for all your help and advice. Jon- Hide quoted text -
- Show quoted text -
Something is strange
becausehttp://www.howto-outlook.com/Howto/backupandrestore.htm
specifically talks about "importing" a pst file which does not square
with never importingoutlookdata in your last message. The page
athttp://www.slipstick.com/config/backup.asptalksaboutbacking up
sound pst files but does not detail what to do if you have corruption
or how tomigrateback. the page
athttp://office.microsoft.com/en-us/outlook/HA010771141033.aspx
details how to hookup pst files you backed up to a reinstalled
outlookand then jetison the new profiles "pst" and have the new
emails come to the old pst - how does this not bring the corruption
along with the old pst files. None of the links specifically address
corruption.
I guess my question is better phrased as: where does the corruption
that you have identified, the corruption in the "address book
service", reside. Is it in the PST files, which I am bascially going
to backup by copying them to another location
(perhttp://www.howto-outlook.com/Howto/backupandrestore.htm#Backup_pst-fi...
If so, how does the corruption not come along to the newoutlookI
have installed. IOr am I supposed to do an export/import as
mentioned
inhttp://www.howto-outlook.com/Howto/backupandrestore.htm#Backup_pst-file?
If so, that shears some data.
the calendar file I was refering to is the Internet calendars data
file, which is a separate file in myoutlook.
thanks- Hide quoted text -
- Show quoted text -

Thank you Russ - that helps and I belive I understand now.

For what it is worth, myhttp://www.howto-outlook.com/Howto/backupandrestore.htm
seems to be different then yours in that it has directions for
importing.  "Import pst-file Importing a pst-file can only be done in
a workingOutlooksituation like when you’ve reinstalled your machine,
configuredOutlookand now want to restore your Inbox and Contacts.
Importing a pst-file can be done in two different ways; automatically
through a wizard or manually by dragging and dropping. Before
importing restore your pst-file; Copy the file to the location where
you want to work with it like D:\My Documents\MyOutlook\Temp. If you
restored from CD/DVD make sure you uncheck the “Read Only” file
attribute by right clicking the file and choose Properties."- Hide quoted text -

- Show quoted text -

thank you Russ- Hide quoted text -

- Show quoted text -

well, i copyed the pst files onto a thumb drive and loaded them into a
clean install of outlook07 on a different computer. I can see all
my email, calendars and contacts. I still have the same hanging
problem.

 

[Russ Valentine [MVP-Outlook]]

No one can help without more information. State more clearly what you did,
including how you "loaded" the PST file and how you configured the Outlook
Address Book Service. State the precise steps that produce the hang and
include all error messages and Event Viewer.

--
Russ Valentine
[MVP-Outlook]

References to importing PST files are now obsolete. InOutlook2007, the
procedure has become too unreliable to be recommended.

On Jan 9, 9:49 am, "Russ Valentine [MVP-Outlook]" <[email protected]>
wrote:

The corruption is in the profile, not the data. Creating a new profile
will
remedy it. The directions here are clear and
accurate:http://www.howto-outlook.com/Howto/backupandrestore.htm
Notice, it never mentions importing a PST file. It says, "Now
openOutlook
and connect to the PST file by choosing File-> Open->OutlookData
File."
--
Russ Valentine
On Jan 8, 4:43 pm, "Russ Valentine [MVP-Outlook]" <[email protected]>
wrote:
That is not at all what those links state. Read them more carefully.
You
never importOutlookdata. Nor is there a separate calendar file. Are
you
reading the same pages I am?
--
Russ Valentine
On Dec 29 2008, 4:13 pm, "Russ Valentine [MVP-Outlook]"
That covers profile creation but doesn't cover the proper method
for
migrating your data to the new profile. Read these pages for those
instructions:http://www.slipstick.com/config/backup.htmhttp://www.howto-outlook.co...
--
Russ Valentine

Thank you for your assistance Is the method at
http://support.microsoft.com/default.aspx/kb/829918agoodone?JPolk-
Hide quoted text -
- Show quoted text -
The links above show how to back up and restore the pesonal, archive
and calendar files by copying them to another location and then
importing them. I amfamiliarwith this process. Does migration by
this method prevent the corrupot elements from also migrating over?
Thank you for all your help and advice. Jon- Hide quoted text -
- Show quoted text -
Something is strange
becausehttp://www.howto-outlook.com/Howto/backupandrestore.htm
specifically talks about "importing" a pst file which does not square
with never importingoutlookdata in your last message. The page
athttp://www.slipstick.com/config/backup.asptalksaboutbacking up
sound pst files but does not detail what to do if you have corruption
or how tomigrateback. the page
athttp://office.microsoft.com/en-us/outlook/HA010771141033.aspx
details how to hookup pst files you backed up to a reinstalled
outlookand then jetison the new profiles "pst" and have the new
emails come to the old pst - how does this not bring the corruption
along with the old pst files. None of the links specifically address
corruption.
I guess my question is better phrased as: where does the corruption
that you have identified, the corruption in the "address book
service", reside. Is it in the PST files, which I am bascially going
to backup by copying them to another location
(perhttp://www.howto-outlook.com/Howto/backupandrestore.htm#Backup_pst-fi...
If so, how does the corruption not come along to the newoutlookI
have installed. IOr am I supposed to do an export/import as
mentioned
inhttp://www.howto-outlook.com/Howto/backupandrestore.htm#Backup_pst-file?
If so, that shears some data.
the calendar file I was refering to is the Internet calendars data
file, which is a separate file in myoutlook.
thanks- Hide quoted text -
- Show quoted text -

Thank you Russ - that helps and I belive I understand now.

For what it is worth,
myhttp://www.howto-outlook.com/Howto/backupandrestore.htm
seems to be different then yours in that it has directions for
importing. "Import pst-file Importing a pst-file can only be done in
a workingOutlooksituation like when you’ve reinstalled your machine,
configuredOutlookand now want to restore your Inbox and Contacts.
Importing a pst-file can be done in two different ways; automatically
through a wizard or manually by dragging and dropping. Before
importing restore your pst-file; Copy the file to the location where
you want to work with it like D:\My Documents\MyOutlook\Temp. If you
restored from CD/DVD make sure you uncheck the “Read Only” file
attribute by right clicking the file and choose Properties."- Hide
quoted text -

- Show quoted text -

thank you Russ- Hide quoted text -

- Show quoted text -

well, i copyed the pst files onto a thumb drive and loaded them into a
clean install of outlook07 on a different computer. I can see all
my email, calendars and contacts. I still have the same hanging
problem.

 

[jpolk]

No one can help without more information. State more clearly what you did,
including how you "loaded" the PST file and how you configured theOutlook
Address Book Service. State the precise steps that produce the hang and
include all error messages and Event Viewer.

--
Russ Valentine

On Jan 9, 10:33 am, "Russ Valentine [MVP-Outlook]" <[email protected]>
wrote:

References to importing PST files are now obsolete. InOutlook2007, the
procedure has become too unreliable to be recommended.
--
Russ Valentine
On Jan 9, 9:49 am, "Russ Valentine [MVP-Outlook]" <[email protected]>
wrote:
The corruption is in the profile, not the data. Creating a new profile
will
remedy it. The directions here are clear and
accurate:http://www.howto-outlook.com/Howto/backupandrestore.htm
Notice, it never mentions importing a PST file. It says, "Now
openOutlook
and connect to the PST file by choosing File-> Open->OutlookData
File."
--
Russ Valentine
On Jan 8, 4:43 pm, "Russ Valentine [MVP-Outlook]" <[email protected]>
wrote:
That is not at all what those links state. Read them more carefully.
You
never importOutlookdata. Nor is there a separate calendar file. Are
you
reading the same pages I am?
--
Russ Valentine
On Dec 29 2008, 4:13 pm, "Russ Valentine [MVP-Outlook]"
That covers profile creation but doesn't cover the proper method
for
migrating your data to the new profile. Read these pages for those
instructions:http://www.slipstick.com/config/backup.htmhttp://www.howto-outlook.co...
--
Russ Valentine

Thank you for your assistance Is the method at
http://support.microsoft.com/default.aspx/kb/829918agoodone?JPolk-
Hide quoted text -
- Show quoted text -
The links above show how to back up and restore the pesonal, archive
and calendar files by copying them to another location and then
importing them. I amfamiliarwith this process. Does migration by
this method prevent the corrupot elements from also migrating over?
Thank you for all your help and advice. Jon- Hide quoted text -
- Show quoted text -
Something is strange
becausehttp://www.howto-outlook.com/Howto/backupandrestore.htm
specifically talks about "importing" a pst file which does not square
with never importingoutlookdata in your last message. The page
athttp://www.slipstick.com/config/backup.asptalksaboutbackingup
sound pst files but does not detail what to do if you have corruption
or how tomigrateback. the page
athttp://office.microsoft.com/en-us/outlook/HA010771141033.aspx
details how to hookup pst files you backed up to a reinstalled
outlookand then jetison the new profiles "pst" and have the new
emails come to the old pst - how does this not bring the corruption
along with the old pst files. None of the links specifically address
corruption.
I guess my question is better phrased as: where does the corruption
that you have identified, the corruption in the "address book
service", reside. Is it in the PST files, which I am bascially going
to backup by copying them to another location
(perhttp://www.howto-outlook.com/Howto/backupandrestore.htm#Backup_pst-fi...
If so, how does the corruption not come along to the newoutlookI
have installed. IOr am I supposed to do an export/import as
mentioned
inhttp://www.howto-outlook.com/Howto/backupandrestore.htm#Backup_pst-file?
If so, that shears some data.
the calendar file I was refering to is the Internet calendars data
file, which is a separate file in myoutlook.
thanks- Hide quoted text -
- Show quoted text -
Thank you Russ - that helps and I belive I understand now.
For what it is worth,
myhttp://www.howto-outlook.com/Howto/backupandrestore.htm
seems to be different then yours in that it has directions for
importing. "Import pst-file Importing a pst-file can only be done in
a workingOutlooksituation like when you’ve reinstalled your machine,
configuredOutlookand now want to restore your Inbox and Contacts.
Importing a pst-file can be done in two different ways; automatically
through a wizard or manually by dragging and dropping. Before
importing restore your pst-file; Copy the file to the location where
you want to work with it like D:\My Documents\MyOutlook\Temp. If you
restored from CD/DVD make sure you uncheck the “Read Only” file
attribute by right clicking the file and choose Properties."- Hide
quoted text -
- Show quoted text -

thank you Russ- Hide quoted text -

- Show quoted text -

well, i copyed the pst files onto a thumb drive and loaded them into a
clean install of outlook07 on a different computer.    I can see all
my email, calendars and contacts.  I still have the same hanging
problem.- Hide quoted text -

- Show quoted text -

1. I copied the pst files from the computer that was having the
outlook problems with onto a thumb drive.
2. I copied them to the to the C:\Users\Jon\AppData\Local\Microsoft
\Outlook\ folder on the other computer overwriting the existing pst

I did not do anything to configure the Outlook Address Book Service -
was I supposed to have?

There are no error messages except for "not responding" in the title
bar of the outlook program where it says "Inbox - Microsoft Outlook"

Strangley, logging is not working. On the Tools menu, I licked
Options. On the Other tab, I clicked Advanced Options. I then selected
the Enable logging (troubleshooting) check box, and then clicked OK.
It said loggin would not start until I restart outlook and that, the
words "Logging Enabled" would appear in the title bar. I restarted
Outlook, the words did not appear and no log is being created in C:
\Users\Jon\AppData\Local\Temp\outlook logging. I tried this a few
times, no success.

There is nothing in the event viewer related to outlook and nothing
about any subject that occured at the time I was experincing the
problems.


The hang is produced when I right click an email address in the "to:"
line of an email in order to use any of the context menu functions,
(copy, add to contacts...) the context menu dropdown menu appears and
then Outlook hangs for approx 30-45 seconds. I can use other
programs, but the context menu remains on top of them until outlook
resumes running. Contacts themselves are generally troublesome, when
I try to view my contacts by clicking the contacts icon, I get a "not
responding" message in the title bar of the outlook program where it
says "Inbox - Microsoft Outlook" for approx 15 seconds.

 

[Russ Valentine [MVP-Outlook]]

No wonder. You never overwrite a PST file. That is a guarantee to corrupt
your profile.
Read the directions I posted.
--
Russ Valentine
[MVP-Outlook]

No one can help without more information. State more clearly what you did,
including how you "loaded" the PST file and how you configured theOutlook
Address Book Service. State the precise steps that produce the hang and
include all error messages and Event Viewer.

--
Russ Valentine

On Jan 9, 10:33 am, "Russ Valentine [MVP-Outlook]" <[email protected]>
wrote:

References to importing PST files are now obsolete. InOutlook2007, the
procedure has become too unreliable to be recommended.
--
Russ Valentine
On Jan 9, 9:49 am, "Russ Valentine [MVP-Outlook]" <[email protected]>
wrote:
The corruption is in the profile, not the data. Creating a new
profile
will
remedy it. The directions here are clear and
accurate:http://www.howto-outlook.com/Howto/backupandrestore.htm
Notice, it never mentions importing a PST file. It says, "Now
openOutlook
and connect to the PST file by choosing File-> Open->OutlookData
File."
--
Russ Valentine
On Jan 8, 4:43 pm, "Russ Valentine [MVP-Outlook]"
<[email protected]>
wrote:
That is not at all what those links state. Read them more
carefully.
You
never importOutlookdata. Nor is there a separate calendar file.
Are
you
reading the same pages I am?
--
Russ Valentine
On Dec 29 2008, 4:13 pm, "Russ Valentine [MVP-Outlook]"
That covers profile creation but doesn't cover the proper method
for
migrating your data to the new profile. Read these pages for
those
instructions:http://www.slipstick.com/config/backup.htmhttp://www.howto-outlook.co...
--
Russ Valentine

Thank you for your assistance Is the method at
http://support.microsoft.com/default.aspx/kb/829918agoodone?JPolk-
Hide quoted text -
- Show quoted text -
The links above show how to back up and restore the pesonal,
archive
and calendar files by copying them to another location and then
importing them. I amfamiliarwith this process. Does migration by
this method prevent the corrupot elements from also migrating
over?
Thank you for all your help and advice. Jon- Hide quoted text -
- Show quoted text -
Something is strange
becausehttp://www.howto-outlook.com/Howto/backupandrestore.htm
specifically talks about "importing" a pst file which does not
square
with never importingoutlookdata in your last message. The page
athttp://www.slipstick.com/config/backup.asptalksaboutbackingup
sound pst files but does not detail what to do if you have
corruption
or how tomigrateback. the page
athttp://office.microsoft.com/en-us/outlook/HA010771141033.aspx
details how to hookup pst files you backed up to a reinstalled
outlookand then jetison the new profiles "pst" and have the new
emails come to the old pst - how does this not bring the corruption
along with the old pst files. None of the links specifically address
corruption.
I guess my question is better phrased as: where does the corruption
that you have identified, the corruption in the "address book
service", reside. Is it in the PST files, which I am bascially going
to backup by copying them to another location
(perhttp://www.howto-outlook.com/Howto/backupandrestore.htm#Backup_pst-fi...
If so, how does the corruption not come along to the newoutlookI
have installed. IOr am I supposed to do an export/import as
mentioned
inhttp://www.howto-outlook.com/Howto/backupandrestore.htm#Backup_pst-file?
If so, that shears some data.
the calendar file I was refering to is the Internet calendars data
file, which is a separate file in myoutlook.
thanks- Hide quoted text -
- Show quoted text -
Thank you Russ - that helps and I belive I understand now.
For what it is worth,
myhttp://www.howto-outlook.com/Howto/backupandrestore.htm
seems to be different then yours in that it has directions for
importing. "Import pst-file Importing a pst-file can only be done in
a workingOutlooksituation like when you’ve reinstalled your machine,
configuredOutlookand now want to restore your Inbox and Contacts.
Importing a pst-file can be done in two different ways; automatically
through a wizard or manually by dragging and dropping. Before
importing restore your pst-file; Copy the file to the location where
you want to work with it like D:\My Documents\MyOutlook\Temp. If you
restored from CD/DVD make sure you uncheck the “Read Only” file
attribute by right clicking the file and choose Properties."- Hide
quoted text -
- Show quoted text -

thank you Russ- Hide quoted text -

- Show quoted text -

well, i copyed the pst files onto a thumb drive and loaded them into a
clean install of outlook07 on a different computer. I can see all
my email, calendars and contacts. I still have the same hanging
problem.- Hide quoted text -

- Show quoted text -

1. I copied the pst files from the computer that was having the
outlook problems with onto a thumb drive.
2. I copied them to the to the C:\Users\Jon\AppData\Local\Microsoft
\Outlook\ folder on the other computer overwriting the existing pst

I did not do anything to configure the Outlook Address Book Service -
was I supposed to have?

There are no error messages except for "not responding" in the title
bar of the outlook program where it says "Inbox - Microsoft Outlook"

Strangley, logging is not working. On the Tools menu, I licked
Options. On the Other tab, I clicked Advanced Options. I then selected
the Enable logging (troubleshooting) check box, and then clicked OK.
It said loggin would not start until I restart outlook and that, the
words "Logging Enabled" would appear in the title bar. I restarted
Outlook, the words did not appear and no log is being created in C:
\Users\Jon\AppData\Local\Temp\outlook logging. I tried this a few
times, no success.

There is nothing in the event viewer related to outlook and nothing
about any subject that occured at the time I was experincing the
problems.


The hang is produced when I right click an email address in the "to:"
line of an email in order to use any of the context menu functions,
(copy, add to contacts...) the context menu dropdown menu appears and
then Outlook hangs for approx 30-45 seconds. I can use other
programs, but the context menu remains on top of them until outlook
resumes running. Contacts themselves are generally troublesome, when
I try to view my contacts by clicking the contacts icon, I get a "not
responding" message in the title bar of the outlook program where it
says "Inbox - Microsoft Outlook" for approx 15 seconds.

 

[jpolk]

No wonder. You never overwrite a PST file. That is a guarantee to corrupt
your profile.
Read the directions I posted.
--
Russ Valentine

No one can help without more information. State more clearly what you did,
including how you "loaded" the PST file and how you configured theOutlook
Address Book Service. State the precise steps that produce the hang and
include all error messages and Event Viewer.

On Jan 9, 10:33 am, "Russ Valentine [MVP-Outlook]" <[email protected]>
wrote:
References to importing PST files are now obsolete. InOutlook2007, the
procedure has become too unreliable to be recommended.
--
Russ Valentine
On Jan 9, 9:49 am, "Russ Valentine [MVP-Outlook]" <[email protected]>
wrote:
The corruption is in the profile, not the data. Creating a new
profile
will
remedy it. The directions here are clear and
accurate:http://www.howto-outlook.com/Howto/backupandrestore.htm
Notice, it never mentions importing a PST file. It says, "Now
openOutlook
and connect to the PST file by choosing File-> Open->OutlookData
File."
--
Russ Valentine
On Jan 8, 4:43 pm, "Russ Valentine [MVP-Outlook]"
<[email protected]>
wrote:
That is not at all what those links state. Read them more
carefully.
You
never importOutlookdata. Nor is there a separate calendar file.
Are
you
reading the same pages I am?
--
Russ Valentine
On Dec 29 2008, 4:13 pm, "Russ Valentine [MVP-Outlook]"
That covers profile creation but doesn't cover the proper method
for
migrating your data to the new profile. Read these pages for
those
instructions:http://www.slipstick.com/config/backup.htmhttp://www.howto-outlook.co...
--
Russ Valentine

Thank you for your assistance Is the method at
http://support.microsoft.com/default.aspx/kb/829918agoodone?JPolk-
Hide quoted text -
- Show quoted text -
The links above show how to back up and restore the pesonal,
archive
and calendar files by copying them to another location and then
importing them. I amfamiliarwith this process. Does migration by
this method prevent the corrupot elements from also migrating
over?
Thank you for all your help and advice. Jon- Hide quoted text -
- Show quoted text -
Something is strange
becausehttp://www.howto-outlook.com/Howto/backupandrestore.htm
specifically talks about "importing" a pst file which does not
square
with never importingoutlookdata in your last message. The page
athttp://www.slipstick.com/config/backup.asptalksaboutbackingup
sound pst files but does not detail what to do if you have
corruption
or how tomigrateback. the page
athttp://office.microsoft.com/en-us/outlook/HA010771141033.aspx
details how to hookup pst files you backed up to a reinstalled
outlookand then jetison the new profiles "pst" and have the new
emails come to the old pst - how does this not bring the corruption
along with the old pst files. None of the links specifically address
corruption.
I guess my question is better phrased as: where does the corruption
that you have identified, the corruption in the "address book
service", reside. Is it in the PST files, which I am bascially going
to backup by copying them to another location
(perhttp://www.howto-outlook.com/Howto/backupandrestore.htm#Backup_pst-fi...
If so, how does the corruption not come along to the newoutlookI
have installed. IOr am I supposed to do an export/import as
mentioned
inhttp://www.howto-outlook.com/Howto/backupandrestore.htm#Backup_pst-file?
If so, that shears some data.
the calendar file I was refering to is the Internet calendars data
file, which is a separate file in myoutlook.
thanks- Hide quoted text -
- Show quoted text -
Thank you Russ - that helps and I belive I understand now.
For what it is worth,
myhttp://www.howto-outlook.com/Howto/backupandrestore.htm
seems to be different then yours in that it has directions for
importing. "Import pst-file Importing a pst-file can only be done in
a workingOutlooksituation like when you’ve reinstalled your machine,
configuredOutlookand now want to restore your Inbox and Contacts.
Importing a pst-file can be done in two different ways; automatically
through a wizard or manually by dragging and dropping. Before
importing restore your pst-file; Copy the file to the location where
you want to work with it like D:\My Documents\MyOutlook\Temp. If you
restored from CD/DVD make sure you uncheck the “Read Only” file
attribute by right clicking the file and choose Properties."- Hide
quoted text -
- Show quoted text -
thank you Russ- Hide quoted text -
- Show quoted text -

well, i copyed the pst files onto a thumb drive and loaded them into a
clean install of outlook07 on a different computer. I can see all
my email, calendars and contacts. I still have the same hanging
problem.- Hide quoted text -

- Show quoted text -

1. I copied the pst files from the computer that was having theoutlookproblems with onto a thumb drive.
2. I copied them to the to the C:\Users\Jon\AppData\Local\Microsoft
\Outlook\ folder on the other computer overwriting the existing pst

I did not do anything to configure theOutlookAddress Book Service -
was I supposed to have?

There are no error messages except for "not responding" in the title
bar of theoutlookprogram where it says "Inbox - MicrosoftOutlook"

Strangley, logging is not working.  On the Tools menu, I licked
Options. On the Other tab, I clicked Advanced Options. I then selected
the Enable logging (troubleshooting) check box, and then clicked OK.
It said loggin would not start until I restartoutlookand that, the
words "Logging Enabled" would appear in the title bar.   I restartedOutlook, the words did not appear and no log is being created in C:
\Users\Jon\AppData\Local\Temp\outlooklogging.   I tried this a few
times, no success.

There is nothing in the event viewer related tooutlookand nothing
about any subject that occured at the time I was experincing the
problems.

The hang is  produced when I right click an email address in the "to:"
line of an email in order to use any of the context menu functions,
(copy, add to contacts...) the context menu dropdown menu appears and
thenOutlookhangs for approx 30-45 seconds.  I can use other
programs, but the context menu remains on top of them untiloutlook
resumes running. Contacts themselves are generally troublesome, when
I try to view my contacts by clicking the contacts icon, I get a "not
responding" message in the title bar of theoutlookprogram where it
says "Inbox - MicrosoftOutlook" for approx 15 seconds.- Hide quoted text -

- Show quoted text -

Goodbye Russ.

 

[Brian Tillman [MVP - Outlook]]

Goodbye Russ.

Not liking the answer, no matter how true it might be, is no reason to shoot
the messenger.