Outloom 2003 hang every 10 seconds

[Rainer]

Every 10 seconds Outlook hangs for a few seconds. Very annoing. It even
afects the performance of all other running applications. Very difficult to
shutdown (even taskmanager freezes).

I have a brand new Dell Inspiron 6400 notebook. Clean install of Win XP Pro.

Installed Office 2003 Pro (with Outlook). created new profile and new pst
file. New
configuration of Outlook.

Tried the following:

- Repair
- Reinstall
- Played arround with the conection lag and with the timeout settings.
- Imported my previous pst (old notebook).
- Ran scanpst against pst, everything OK

All of the above without good results.

Any idea what could be going wrong?

 

[neo [mvp outlook]]

1) Do you have an antivirus program installed? If yes, is it configured to
exempt the *.pst file from real-time scans?

2) Do you have a desktop search program installed? If yes, might try
removing it to see if performance improves.

 

[Rainer]

Thank you, Neo.

1) Yes, I have an antivirus program that is configured for real-time scans.
I disabled it. Same results. Then I uninstalled it compleately. Same results.

2) No, I do not have any desktop search program installed (I had this
running on my old laptop, without any problem).

 

[DL]

I think you are saying that after creating the profile/pst you imported from
old pst, that being the case;
Importing can have unintended consequences, and is not the correct way to
connect old data.
Try a new Profile with new data file, and accounts. ( you can select Prompt
for Profile)
Test this, if ok, open your old pst and simply copy a batch of data across
at a time

 

[Rainer]

Thanks a lot.

It did not work.

But, you are not going to beleve what did indeed work:

I uninstalled the software called "MediaDirect", preinstalled in my
notebook. Now Outlook runs perfectly OK.

Starange, but true. I found that another user reported this solution too.

Thanks anyway.

 

[Steveorevo]

I had the EXACT same problem, apparently Media Direct that ships with every
DELL XPS (it features a Media Direct button next to the power switch) creates
this annoying problem. It causes outlook to consume 100% CPU time ( or 50% on
dual core) every few seconds. This makes Outlook useless. Uninstalling Dell's
Media Direct fixes it, but leaves you wondering why you've got a useless
button on your computer now and no more Media Direct :-(