Outloot 2003 Reminders

[RickD_IS]

I have two users who can't dismiss/snooze reminders. The error that they are
receiveing is "Cannot turn off the reminder. You may be reminded again.
Clould not complete the operation. One of more parameter values are not
valid." I have tried the /cleanreminders switch with not resolution.
They are also having issues with the desktop alert. They can't open the
message by clicking on the notification window that pops up. For this they
get "Could not open the item. Try again"
Both machines are WinXPSP2 and Office 2003SP2. I have repaired, removed and
reinstalled Office. Still no change in the errors.
We just recently migrated to a new domain and exchange server. Our email
addresses didn't change just the server.
It is just two users that are having this issue, not everyone.

Thanks for any help.

 

[Roady [MVP]]

Try recreating the cache by renaming your ost-file to .old. If this doesn't
work try recreating their mail profile;
http://www.howto-outlook.com/faq/newprofile.htm

--
Robert Sparnaaij [MVP-Outlook]
Coauthor, Configuring Microsoft Outlook 2003


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I have two users who can't dismiss/snooze reminders. The error that they are
receiveing is "Cannot turn off the reminder. You may be reminded again.
Clould not complete the operation. One of more parameter values are not
valid." I have tried the /cleanreminders switch with not resolution.
They are also having issues with the desktop alert. They can't open the
message by clicking on the notification window that pops up. For this they
get "Could not open the item. Try again"
Both machines are WinXPSP2 and Office 2003SP2. I have repaired, removed and
reinstalled Office. Still no change in the errors.
We just recently migrated to a new domain and exchange server. Our email
addresses didn't change just the server.
It is just two users that are having this issue, not everyone.

Thanks for any help.

 

[RickD_IS]

No change on both accounts. Still getting the errors.