Over my quota, but everything is archived!

[the intern]

I've had this problem at a previous job, and somehow sorted it out. I'm in
the same predicament and I can't remember what I did. I think I'm using a
different version of outlook then before. Right now I'm using '03.

I have nothing in my personal folder, except for a few tasks. When I get an
email it goes right into an archive folder. I keep getting messages telling
me that emails have been bounced back to the sender because its over my
quota. My limit per message is 10mb, and these emails are smaller, so I don't
think that's the problem.

I am moving emails into the archive folder by simply clicking and dragging.
Is that not the proper way to do it perhaps?

Someone please help!

 

[Brian Tillman]

I've had this problem at a previous job, and somehow sorted it out.
I'm in the same predicament and I can't remember what I did. I think
I'm using a different version of outlook then before. Right now I'm
using '03.

I have nothing in my personal folder, except for a few tasks. When I
get an email it goes right into an archive folder. I keep getting
messages telling me that emails have been bounced back to the sender
because its over my quota. My limit per message is 10mb, and these
emails are smaller, so I don't think that's the problem.

POP account, I presume. This message means that the Inbox on your POP
server is full and has nothing to do with your PST. You must have disabled
the option to delete messages after downloading. Either reenable the option
or use your ISP's webmail interface to delete some of the messages there.

 

[the intern]

How can I reenable this setting?
and if that doesn't work how can I us the ISP's webmail interface to delete
some of the messages there?
step by step would help.
thanks

 

[Brian Tillman]

How can I reenable this setting?

It's in your account properties.

and if that doesn't work how can I us the ISP's webmail interface to
delete some of the messages there?

Ask your ISP.