Overflow problem, please help

S

SuzyQ

Access 2002
I have a split access database set up installed on several machines is the
front end, the back end is on the server.

The problem I'm having is with a windows 98 machine. It was working fine
until just recently. Now when the user goes into the database, she can go to
any of the forms back and forth without any issues. As soon as she runs a
report, the report works, but when it is finished anything else she clicks on
gives an overflow error message.

I only work on Thursday afternoons so if you reply I probably won't be able
to respond until next week, but please help me resolve this issue.

I have one other user using a 98 machine, and all the other users use XP
machines. None of them are having any issues. Nothing was changed on the
machine in question prior to this happening so I'm at a loss as to what it
could be.
 
T

Tom Wickerath

Hi Suzy,

Do you have the latest service packs for operating system, Access 2002 (SP3)
and the JET database engine installed on this user's PC (and on all user's
PC's for that matter)?

How to keep a Jet 4.0 database in top working condition
http://support.microsoft.com/?id=303528

You might try refreshing the copy of the FE app. on this user's PC. Perhaps
it has suffered some form of subtle corruption. Grab a copy from another PC
and try it on this machine.


Tom

http://www.access.qbuilt.com/html/expert_contributors.html
__________________________________________

:

Access 2002
I have a split access database set up installed on several machines is the
front end, the back end is on the server.

The problem I'm having is with a windows 98 machine. It was working fine
until just recently. Now when the user goes into the database, she can go to
any of the forms back and forth without any issues. As soon as she runs a
report, the report works, but when it is finished anything else she clicks on
gives an overflow error message.

I only work on Thursday afternoons so if you reply I probably won't be able
to respond until next week, but please help me resolve this issue.

I have one other user using a 98 machine, and all the other users use XP
machines. None of them are having any issues. Nothing was changed on the
machine in question prior to this happening so I'm at a loss as to what it
could be.
 
S

SuzyQ

I did try with a fresh copy of the FE. I'll have to check the service pack
with I get back in the office next week, however it is only recently that the
problem has occurred with no changes to the FE, and no changes to the PC just
prior to the problem.
 
T

Tom Wickerath

Hi Suzy,

Sometimes something as innocent as installing a new software application can
cause other applications to break. Was any new software recently installed on
this PC?

Also, you might want to run a chkdsk /f command, clear the temp. folder of
garbage, compact any e-mail folders, and perform a defragment operation on
the hard drive of this PC.


Tom

http://www.access.qbuilt.com/html/expert_contributors.html
__________________________________________

:

I did try with a fresh copy of the FE. I'll have to check the service pack
with I get back in the office next week, however it is only recently that the
problem has occurred with no changes to the FE, and no changes to the PC just
prior to the problem.
__________________________________________

:

Hi Suzy,

Do you have the latest service packs for operating system, Access 2002 (SP3)
and the JET database engine installed on this user's PC (and on all user's
PC's for that matter)?

How to keep a Jet 4.0 database in top working condition
http://support.microsoft.com/?id=303528

You might try refreshing the copy of the FE app. on this user's PC. Perhaps
it has suffered some form of subtle corruption. Grab a copy from another PC
and try it on this machine.


Tom

http://www.access.qbuilt.com/html/expert_contributors.html
__________________________________________

:

Access 2002
I have a split access database set up installed on several machines is the
front end, the back end is on the server.

The problem I'm having is with a windows 98 machine. It was working fine
until just recently. Now when the user goes into the database, she can go to
any of the forms back and forth without any issues. As soon as she runs a
report, the report works, but when it is finished anything else she clicks on
gives an overflow error message.

I only work on Thursday afternoons so if you reply I probably won't be able
to respond until next week, but please help me resolve this issue.

I have one other user using a 98 machine, and all the other users use XP
machines. None of them are having any issues. Nothing was changed on the
machine in question prior to this happening so I'm at a loss as to what it
could be.
 
S

SuzyQ

The last new software installed on the machine was over 2 months ago, and the
database was fine every day until about a week or so ago. The reports that
she runs are run on a daily basis so it's also not a case of just not needing
that part of the system until recently either. When I get back on Thursday
I'll check out your other suggestion. If you think of any others please let
me know.
 
T

Tom Wickerath

Hello again -

Perhaps you can get this user, and the one other user you mentioned with
Win. 98, upgraded to Windows XP Professional. This would likely require a new
PC in each case. Windows XP Professional, with service pack 2, is a lot more
stable and secure than Windows 98. If these two Win. 98 machines are
connected to the internet, they really do represent a weak point in the
security of the network.

I always enjoy tough challenges, so if you are willing to send me a copy of
your FE & BE databases, compacted and zipped, I'm certainly willing to see
what I can find. I have an older PC available with Win. 98 SE, and Access
2000, so I think this would be somewhat close to your configuration. I'll
also volunteer to perform an analysis of your database using my copy of Total
Access Analyzer, version 10.5. I do not need any of the data in the tables in
order to do this, so you could take a copy of the BE database, delete all
records from all tables, and compact it. The obscured version of my e-mail
address is:

QWaos168@XScom cast. Dnet (<--Remove all capitalized letters and spaces).

Note: Please do not post your real e-mail address to any newsgroup message.
The spammers will love you if you do.


Tom

http://www.access.qbuilt.com/html/expert_contributors.html
__________________________________________

:

The last new software installed on the machine was over 2 months ago, and the
database was fine every day until about a week or so ago. The reports that
she runs are run on a daily basis so it's also not a case of just not needing
that part of the system until recently either. When I get back on Thursday
I'll check out your other suggestion. If you think of any others please let
me know.
__________________________________________

:
Hi Suzy,

Sometimes something as innocent as installing a new software application can
cause other applications to break. Was any new software recently installed on
this PC?

Also, you might want to run a chkdsk /f command, clear the temp. folder of
garbage, compact any e-mail folders, and perform a defragment operation on
the hard drive of this PC.


Tom

http://www.access.qbuilt.com/html/expert_contributors.html
__________________________________________

:

I did try with a fresh copy of the FE. I'll have to check the service pack
with I get back in the office next week, however it is only recently that the
problem has occurred with no changes to the FE, and no changes to the PC just
prior to the problem.
__________________________________________

:

Hi Suzy,

Do you have the latest service packs for operating system, Access 2002 (SP3)
and the JET database engine installed on this user's PC (and on all user's
PC's for that matter)?

How to keep a Jet 4.0 database in top working condition
http://support.microsoft.com/?id=303528

You might try refreshing the copy of the FE app. on this user's PC. Perhaps
it has suffered some form of subtle corruption. Grab a copy from another PC
and try it on this machine.


Tom

http://www.access.qbuilt.com/html/expert_contributors.html
__________________________________________

:

Access 2002
I have a split access database set up installed on several machines is the
front end, the back end is on the server.

The problem I'm having is with a windows 98 machine. It was working fine
until just recently. Now when the user goes into the database, she can go to
any of the forms back and forth without any issues. As soon as she runs a
report, the report works, but when it is finished anything else she clicks on
gives an overflow error message.

I only work on Thursday afternoons so if you reply I probably won't be able
to respond until next week, but please help me resolve this issue.

I have one other user using a 98 machine, and all the other users use XP
machines. None of them are having any issues. Nothing was changed on the
machine in question prior to this happening so I'm at a loss as to what it
could be.
 
S

SuzyQ

I installed several patches. It should be up to date now, but I'm still
having the issue. We are planning to upgrade that system and the other 98
systems to XP before the end of the year. The database is secured so I can't
just send you a copy without unsecuring it first. Since I don't spend that
much time in the office, I won't have the time to spend on doing that,
although is was a generous offer. I may take you up on that in the future if
the problem persists beyond the upgrade of the system. Thanks for you help.
 
T

Tom Wickerath

Hi Suzy,

If you are talking about Access security, that won't present any problem for
me. As you may or may not know, Access security is not all that secure. In
that case, I'd just need a copy of the workgroup information file (.mdw) in
addition to the front-end (FE) and back-end (BE) databases. As I mentioned
before, you can delete all records from all tables in the BE database. I do
not need to have the actual data in order to perform an analysis.


Tom

QWaos168@XScom cast. Dnet (<--Remove all capitalized letters and spaces).
http://www.access.qbuilt.com/html/expert_contributors.html
__________________________________________

:

I installed several patches. It should be up to date now, but I'm still
having the issue. We are planning to upgrade that system and the other 98
systems to XP before the end of the year. The database is secured so I can't
just send you a copy without unsecuring it first. Since I don't spend that
much time in the office, I won't have the time to spend on doing that,
although is was a generous offer. I may take you up on that in the future if
the problem persists beyond the upgrade of the system. Thanks for you help.
 
S

SuzyQ

Ok, I've already zapped the tables and packed them...oops foxpro lingo. I
emptied the data tables and compacted the database. I'll zip it up next
Thursday and send it to you with the workgroup file. Thanks for the help.
 
S

SuzyQ

I'm sending you the database. I've tried the other suggestions you mentioned
and am still having a problem. Thanks for all your help. Look for email
from XXtlsilveus@ CPhotmail. Dcom (ignore caps and spaces)
 

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