Overlapping text

[Pieter]

Hi,

Anyone ever seen something like this:

I have a Word document wich contains text.
When I print the document the following happens:
All letters in all sentences are moved to the left. So I end up with a
single column with overlapping letters.
The document is printed that way too.

Example:

Before printing:
This is a sentence in the document
And this is sencence two.

After printing:
T
A

Where the h, i, s, i, s etc. all are placed on top of the first T.
And the n,d, t, h etc. all are placed on top of the first letter A

This happens for all sentences in the document.

I've tried several printer drivers (HP and Xerox) but the problem still
occurs on a regular base.
The document is a merged document.

Office 2003 Basic with all service packs/patches.

Any ideas would be very mucht appreciated.

 

[Bob Buckland ?:-\)]

Hi Pieter,


It's apparently a glitch that causes
Word 2003 to lose track of the printer it's supposed to be
using (as listed in File=>Print).

Going to File=>Print and
changing the printer to another one (and back)
will often clear it temporarily.

If that works please let us know what happens if you
1. Set Word to use the correct printer
2. Close Word.
3. Cleanup and delete all left over
Word temp files using Start=>Search and the
search string of
~$*.*;*.tmp

4. Restart Word and open the same document you were
working on.

Do you have the MS Remove Hidden(personal) Data
add-in installed or another Addin?

===========

Hi,

Anyone ever seen something like this:

I have a Word document wich contains text.
When I print the document the following happens:
All letters in all sentences are moved to the left. So I end up with a
single column with overlapping letters.
The document is printed that way too.

Example:

Before printing:
This is a sentence in the document
And this is sencence two.

After printing:
T
A

Where the h, i, s, i, s etc. all are placed on top of the first T.
And the n,d, t, h etc. all are placed on top of the first letter A

This happens for all sentences in the document.

I've tried several printer drivers (HP and Xerox) but the problem still
occurs on a regular base.
The document is a merged document.

Office 2003 Basic with all service packs/patches.

Any ideas would be very mucht appreciated.

--

Pieter>>
--
Let us know if this helped you,

Bob Buckland ?
MS Office System Products MVP

*Courtesy is not expensive and can pay big dividends*

For Everyday MS Office tips to "use right away" -
http://microsoft.com/events/series/administrativetipsandtricks.mspx

 

[Pieter]

Bob,

Thanks.
I'm not having the problem myself, but a customer.
I'll ask if they can try something.

If that works please let us know what happens if you
1. Set Word to use the correct printer
2. Close Word.
3. Cleanup and delete all left over
Word temp files using Start=>Search and the
search string of
~$*.*;*.tmp

4. Restart Word and open the same document you were
working on.

I'm not sure what you want to accomplish with this?
Is this something you want me to do on all documents that go wrong to fix
it?

The problem doesn't occur all the time, by the way. Mostly after 3 or 4
prints.

 

[Bob Buckland ?:-\)]

Hi Pieter,

When you see the problem in one file (it generally then
stays a problem as you open other files) if you close
Word and delete the temp files using the search string
in the prior message that seems to clear out the problem.


=======
I'm not sure what you want to accomplish with this?
Is this something you want me to do on all documents that go wrong to fix
it?

The problem doesn't occur all the time, by the way. Mostly after 3 or 4
prints.

--

Pieter >>
--
Let us know if this helped you,

Bob Buckland ?
MS Office System Products MVP

*Courtesy is not expensive and can pay big dividends*

For Everyday MS Office tips to "use right away" -
http://microsoft.com/events/series/administrativetipsandtricks.mspx

 

[Chris G]

We are experienceing a similar problem with the exception that it is when the
Word document is converted to Acrobat. Sometimes the letters are stacked one
upon the other for a single line. This may only happen seen on screen through
acrobat but print fine, or not print fine. Then if you close the acrobat file
and open it again it may correct itself or the problem may jump to another
page of the document. It is something we are trying to figure out how to
correct since we send a lot of acrobat files to clients and they call us with
the problem then we look at the file we sent them and find nothing wrong.
Any assistance would be greatly appreciated.

Chris