Clive: thanks so much for your ongoing patience and help.
I looked for the "character spacing" button in Word help, and didn't find it. Where is it located? Also, by "sometimes," I mean that the condensed text usually occurs on one of the lab Macs when creating a new document. In that environment, I have no idea what a previous user has done to the formatting preferences. It has not happened on my personal computer. Is there a way to reset preferences to default?
When the fault occurs, it is the entire document.
Thanks again for your help!
Cheers,
artsy1
Memphis, TN