OWA and missing messages?

J

JacquesB

A few of my clients are telling me that they cannot see all of the mail in
the inbox, only new items. I have checked my account through OWA and it is
OK. Any ideas?
 
M

Mary

Check their View settings. They must have it set to show New Messages instead
of all messages.
 
B

Brian Tillman

JacquesB said:
A few of my clients are telling me that they cannot see all of the
mail in the inbox, only new items. I have checked my account through
OWA and it is OK. Any ideas?
Click to expand...

Perhaps they have changed their delivery location to be a PST so that
messages are removed from the server when Outlook connects.
 

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