OWC Charts can't load

M

Mitkip

Hi,


We work on a sharepoint portal. We've developed some pages which can
display charts. These charts are in fact <img> tags with 'src'
attribute pointing on aspx pages which render 'image/gif' content type
and generate charts with owc (uh...I don't think it's so clear, but if
questions ask me ;) my english is not so well).


The problem is that at the morning when we first load our pages, IIS
doesn't want to return the images from the <img> tags. So the browser
keep waiting and charts don't load... We took a look at the server and
the cpu don't seem to be overloaded (only running at 5-6 %), so we
can't see from where our problem could come.


Thanks for any help


Julien
 
A

Alvin Bruney - ASP.NET MVP

The problem is that at the morning when we first load our pages, IIS
doesn't want to return the images from the <img> tags.
Sounds like a server issue and not OWC. If you try running this on another
server, do the charts show up, that will eliminate or confirm owc as the
source

--
Regards,
Alvin Bruney [MVP ASP.NET]

[Shameless Author plug]
The Microsoft Office Web Components Black Book with .NET
Now Available @ www.lulu.com/owc
Forth-coming VSTO.NET - Wrox/Wiley 2006
 
M

Mitkip

Thanks Alvin,

But the problem only appears on pages which has owc charts, and not on
the other ones of the portal, so it seems to be an owc issue...
Furthermore, we work on 2 servers, and on 3 portals (one of the servers
support 2 portals), and we've got the problem on this 3 ones.
However, it seems to be more serious when we first load a certain page
which has to render two of this <img> tags :
We've made some tests on our servers, and when we first load a
page who has to render only one <img> tag everything is ok, although we
go to the second page with 2 <img>. But when we do the inverse (when we
first load the page with 2 <img>), load remains blocked, and we have to
reset our IIS application pool to make the application run.

Do you see from where the problem could come ?
 

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