OWC11 & SP1 for Office 2003

[JimWae±]

I removed Office Web Components to enable completion of SP1 install for
Office 2003

I have downloaded & installed new version of OWC11 from
http://www.microsoft.com/downloads/...2c-402e-4f72-97a5-e0fd290d4b76&displaylang=en

Now, if I run Office 2003 SP1, I get non-specific message "version is not
what was expected".

I also get similar (but clearer) message when running the extracted msp
files
Owc11sp1ff.msp Office 2003 SP1 for Office 2003 Web Components
Owc102003sp1ff.msp Office 2003 SP1 for Office XP Web Components


Why isn't the SP1 (full-file) aware of new version of OWC11?

 

[Sloan Crayton [MS]]

Jim, there will a log file named OHotfix(0000x).log (where x is a number) in
the %temp%\ohotfix folder. This text file is pretty short; so you can just
paste the contents into a reply, and I'll take a look at it.

Sloan Crayton
Microsoft

 

[JimWae±]

Sloan,
This was my 22nd attempt after installing new OWC11
----------------------
Starting the log on 08/08/2004 at 23:10:33...
Loading the resource .dll...
Reading the settings...
The settings are:
IsNormalUpdate=1
AdminUsesShortFilenames=1
AdminPath=""
MessageTitle="Office 2003 Service Pack 1 (SP1)"
CopyFilesToRerun=1
ShowSuccessDialog=1
RebootInQuietMode=0
RunSetupWatson=1
RequireAllPatchesNeeded=0
RequireAllProductsAtMinVersion=0
MinProductVersion=""
MinMsiVersion="2.0"
UpgradeMsi=1
MsiUpgradeURL="http://go.microsoft.com/fwlink/?LinkId=20610"
OHotfixLogLevel="v"
MsiLogLevel="v"
OHotfixUILevel="n"
MsiUILevel="n"
FeatureToCheck=""
Making sure only this instance of the bootstrapper is running...
Making sure the environment is okay for patching...
Getting the patches...
Getting the products to patch...
Seeing if patch C:\DOCUME~1\Jim\LOCALS~1\Temp\IXP000.TMP\MAINSP1ff.msp is
needed...
Product {901C0409-6000-11D3-8CFE-0150048383C9}: Not installed.
Cannot patch.
Product {90150409-6000-11D3-8CFE-0150048383C9}: Not installed.
Cannot patch.
Product {91130409-6000-11D3-8CFE-0150048383C9}: Not installed.
Cannot patch.
Product {90170409-6000-11D3-8CFE-0150048383C9} Microsoft Office
FrontPage 2003 Version 11.0.6361.0: Already has this patch.
Product {91170409-6000-11D3-8CFE-0150048383C9}: Not installed.
Cannot patch.
Product {90E00409-6000-11D3-8CFE-0150048383C9}: Not installed.
Cannot patch.
Product {901A0409-6000-11D3-8CFE-0150048383C9}: Not installed.
Cannot patch.
Product {90180409-6000-11D3-8CFE-0150048383C9}: Not installed.
Cannot patch.
Product {91E30409-6000-11D3-8CFE-0150048383C9} Microsoft Office
Professional Edition 2003 Version 11.0.6361.0: Already has this patch.
Product {90110409-6000-11D3-8CFE-0150048383C9}: Not installed.
Cannot patch.
Product {91110409-6000-11D3-8CFE-0150048383C9}: Not installed.
Cannot patch.
Product {90190409-6000-11D3-8CFE-0150048383C9}: Not installed.
Cannot patch.
Product {91190409-6000-11D3-8CFE-0150048383C9}: Not installed.
Cannot patch.
Product {90CA0409-6000-11D3-8CFE-0150048383C9}: Not installed.
Cannot patch.
Product {91CA0409-6000-11D3-8CFE-0150048383C9}: Not installed.
Cannot patch.
Product {90120409-6000-11D3-8CFE-0150048383C9}: Not installed.
Cannot patch.
Product {91120409-6000-11D3-8CFE-0150048383C9}: Not installed.
Cannot patch.
Product {901B0409-6000-11D3-8CFE-0150048383C9}: Not installed.
Cannot patch.
Product {90440409-6000-11D3-8CFE-0150048383C9}: Not installed.
Cannot patch.
Product {91440409-6000-11D3-8CFE-0150048383C9}: Not installed.
Cannot patch.
Product {90160409-6000-11D3-8CFE-0150048383C9}: Not installed.
Cannot patch.
Seeing if patch C:\DOCUME~1\Jim\LOCALS~1\Temp\IXP000.TMP\OWC102003SP1ff.msp
is needed...
Product {90260409-6000-11D3-8CFE-0150048383C9}: Not installed.
Cannot patch.
Seeing if patch C:\DOCUME~1\Jim\LOCALS~1\Temp\IXP000.TMP\OWC11SP1ff.msp is
needed...
Product {90A40409-6000-11D3-8CFE-0150048383C9} Microsoft Office 2003
Web Components Version 11.0.6362.0: Needs patch.
Applying the patches...
Applying patches to product {90A40409-6000-11D3-8CFE-0150048383C9} Microsoft
Office 2003 Web Components...
Applying patch
C:\DOCUME~1\Jim\LOCALS~1\Temp\IXP000.TMP\OWC11SP1ff.msp...
Command line:
PATCH="C:\DOCUME~1\Jim\LOCALS~1\Temp\IXP000.TMP\OWC11SP1ff.msp"
REBOOT=ReallySuppress
The update ended with status code: 1642.
Finished processing the update on 08/08/2004 at 23:10:36.
Encountered error 1642 while updating.
FindError result: failed
Error 1642 not ok to report to Setup Watson.

-----------------
This was my 1st attempt - with older version of OWC11

Starting the log on 07/27/2004 at 12:23:47...
Loading the resource .dll...
Reading the settings...
The settings are:
IsNormalUpdate=1
AdminUsesShortFilenames=1
AdminPath=""
MessageTitle="Office 2003 Service Pack 1 (SP1)"
CopyFilesToRerun=1
ShowSuccessDialog=1
RebootInQuietMode=0
RunSetupWatson=1
RequireAllPatchesNeeded=0
RequireAllProductsAtMinVersion=0
MinProductVersion=""
MinMsiVersion="2.0"
UpgradeMsi=1
MsiUpgradeURL="http://go.microsoft.com/fwlink/?LinkId=20610"
OHotfixLogLevel="v"
MsiLogLevel="v"
OHotfixUILevel="n"
MsiUILevel="n"
FeatureToCheck=""
Making sure only this instance of the bootstrapper is running...
Making sure the environment is okay for patching...
Getting the patches...
Getting the products to patch...
Seeing if patch C:\DOCUME~1\Jim\LOCALS~1\Temp\IXP000.TMP\MAINSP1ff.msp is
needed...
Product {901C0409-6000-11D3-8CFE-0150048383C9}: Not installed.
Cannot patch.
Product {90150409-6000-11D3-8CFE-0150048383C9}: Not installed.
Cannot patch.
Product {91130409-6000-11D3-8CFE-0150048383C9}: Not installed.
Cannot patch.
Product {90170409-6000-11D3-8CFE-0150048383C9} Microsoft Office
FrontPage 2003 Version 11.0.6361.0: Already has this patch.
Product {91170409-6000-11D3-8CFE-0150048383C9}: Not installed.
Cannot patch.
Product {90E00409-6000-11D3-8CFE-0150048383C9}: Not installed.
Cannot patch.
Product {901A0409-6000-11D3-8CFE-0150048383C9}: Not installed.
Cannot patch.
Product {90180409-6000-11D3-8CFE-0150048383C9}: Not installed.
Cannot patch.
Product {91E30409-6000-11D3-8CFE-0150048383C9} Microsoft Office
Professional Edition 2003 Version 11.0.5614.0: Needs patch.
Product {90110409-6000-11D3-8CFE-0150048383C9}: Not installed.
Cannot patch.
Product {91110409-6000-11D3-8CFE-0150048383C9}: Not installed.
Cannot patch.
Product {90190409-6000-11D3-8CFE-0150048383C9}: Not installed.
Cannot patch.
Product {91190409-6000-11D3-8CFE-0150048383C9}: Not installed.
Cannot patch.
Product {90CA0409-6000-11D3-8CFE-0150048383C9}: Not installed.
Cannot patch.
Product {91CA0409-6000-11D3-8CFE-0150048383C9}: Not installed.
Cannot patch.
Product {90120409-6000-11D3-8CFE-0150048383C9}: Not installed.
Cannot patch.
Product {91120409-6000-11D3-8CFE-0150048383C9}: Not installed.
Cannot patch.
Product {901B0409-6000-11D3-8CFE-0150048383C9}: Not installed.
Cannot patch.
Product {90440409-6000-11D3-8CFE-0150048383C9}: Not installed.
Cannot patch.
Product {91440409-6000-11D3-8CFE-0150048383C9}: Not installed.
Cannot patch.
Product {90160409-6000-11D3-8CFE-0150048383C9}: Not installed.
Cannot patch.
Seeing if patch C:\DOCUME~1\Jim\LOCALS~1\Temp\IXP000.TMP\OWC102003SP1ff.msp
is needed...
Product {90260409-6000-11D3-8CFE-0150048383C9}: Not installed.
Cannot patch.
Seeing if patch C:\DOCUME~1\Jim\LOCALS~1\Temp\IXP000.TMP\OWC11SP1ff.msp is
needed...
Product {90A40409-6000-11D3-8CFE-0150048383C9} Microsoft Office 2003
Web Components Version 11.0.5614.0: Needs patch.
Applying the patches...
Applying patches to product {91E30409-6000-11D3-8CFE-0150048383C9} Microsoft
Office Professional Edition 2003...
Applying patch
C:\DOCUME~1\Jim\LOCALS~1\Temp\IXP000.TMP\MAINSP1ff.msp...
Command line:
PATCH="C:\DOCUME~1\Jim\LOCALS~1\Temp\IXP000.TMP\MAINSP1ff.msp"
REBOOT=ReallySuppress
The patch was applied successfully.
Applying patches to product {90A40409-6000-11D3-8CFE-0150048383C9} Microsoft
Office 2003 Web Components...
Applying patch
C:\DOCUME~1\Jim\LOCALS~1\Temp\IXP000.TMP\OWC11SP1ff.msp...
Command line:
PATCH="C:\DOCUME~1\Jim\LOCALS~1\Temp\IXP000.TMP\OWC11SP1ff.msp"
REBOOT=ReallySuppress
The update failed.
Finished processing the update on 07/27/2004 at 12:28:11.
Encountered error 1603 while updating.
FindError result: failed
Error 1603 not ok to report to Setup Watson.
-------------------------------

 

[Sloan Crayton [MS]]

Based on the build number, it shouldn't need to be patched (although that's
not what the log says). Can you send me the OHotfix(0000x)_Msi.log file
(where x is a number)? Please put it in a Zip file, and send it to
mailto:[email protected] (remove '.online' from the email address
before sending)?

Sloan Crayton
Microsoft

 

[JimWae±]

OHotfix(0022)_msi.log is only 12 KB

=== Verbose logging started: 2004-Aug-08 23:10:35 Build type: SHIP UNICODE
2.00.2600.1106 Calling process:
C:\DOCUME~1\Jim\LOCALS~1\Temp\IXP000.TMP\ohotfix.exe ===
MSI (c) (10:E0): Resetting cached policy values
MSI (c) (10:E0): Machine policy value 'Debug' is 0
MSI (c) (10:E0): ******* RunEngine:
******* Product: {90A40409-6000-11D3-8CFE-0150048383C9}
******* Action:
******* CommandLine: **********
MSI (c) (10:E0): Client-side and UI is none or basic: Running entire install
on the server.
MSI (c) (10:E0): Grabbed execution mutex.
MSI (c) (10:E0): Cloaking enabled.
MSI (c) (10:E0): Incrementing counter to disable shutdown. Counter after
increment: 0
MSI (s) (EC:6C): Resetting cached policy values
MSI (s) (EC:6C): Machine policy value 'Debug' is 0
MSI (s) (EC:6C): ******* RunEngine:
******* Product: {90A40409-6000-11D3-8CFE-0150048383C9}
******* Action:
******* CommandLine: **********
MSI (s) (EC:6C): Machine policy value 'DisableUserInstalls' is 0
MSI (s) (EC:6C): Setting cached product context: machine assigned for
product: 90404A0900063D11C8EF10054038389C
MSI (s) (EC:6C): Using cached product context: machine assigned for product:
90404A0900063D11C8EF10054038389C
MSI (s) (EC:6C): Using cached product context: machine assigned for product:
90404A0900063D11C8EF10054038389C
MSI (s) (EC:6C): Using cached product context: machine assigned for product:
90404A0900063D11C8EF10054038389C
MSI (s) (EC:6C): Using cached product context: machine assigned for product:
90404A0900063D11C8EF10054038389C
MSI (s) (EC:6C): Using cached product context: machine assigned for product:
90404A0900063D11C8EF10054038389C
MSI (s) (EC:6C): Using cached product context: machine assigned for product:
90404A0900063D11C8EF10054038389C
MSI (s) (EC:6C): End dialog not enabled
MSI (s) (EC:6C): Original package ==> C:\WINDOWS\Installer\2b85c50.msi
MSI (s) (EC:6C): Package we're running from ==>
C:\WINDOWS\Installer\2b85c50.msi
MSI (s) (EC:6C): Using cached product context: machine assigned for product:
90404A0900063D11C8EF10054038389C
MSI (s) (EC:6C): Using cached product context: machine assigned for product:
90404A0900063D11C8EF10054038389C
MSI (s) (EC:6C): APPCOMPAT: looking for appcompat database entry with
ProductCode '{90A40409-6000-11D3-8CFE-0150048383C9}'.
MSI (s) (EC:6C): APPCOMPAT: no matching ProductCode found in database.
MSI (s) (EC:6C): Using cached product context: machine assigned for product:
90404A0900063D11C8EF10054038389C
MSI (s) (EC:6C): Using cached product context: machine assigned for product:
90404A0900063D11C8EF10054038389C
MSI (s) (EC:6C): Using cached product context: machine assigned for product:
90404A0900063D11C8EF10054038389C
MSI (s) (EC:6C): Machine policy value 'DisablePatch' is 0
MSI (s) (EC:6C): Machine policy value 'AllowLockdownPatch' is 0
MSI (s) (EC:6C): File will have security applied from OpCode.
MSI (s) (EC:6C): Original patch ==>
C:\DOCUME~1\Jim\LOCALS~1\Temp\IXP000.TMP\OWC11SP1ff.msp
MSI (s) (EC:6C): Patch we're running from ==> C:\WINDOWS\Installer\357a6.msp
MSI (s) (EC:6C): SOFTWARE RESTRICTION POLICY: Verifying patch -->
'C:\DOCUME~1\Jim\LOCALS~1\Temp\IXP000.TMP\OWC11SP1ff.msp' against software
restriction policy
MSI (s) (EC:6C): Note: 1: 2262 2: DigitalSignature 3: -2147287038
MSI (s) (EC:6C): SOFTWARE RESTRICTION POLICY:
C:\DOCUME~1\Jim\LOCALS~1\Temp\IXP000.TMP\OWC11SP1ff.msp is not digitally
signed
MSI (s) (EC:6C): SOFTWARE RESTRICTION POLICY:
C:\DOCUME~1\Jim\LOCALS~1\Temp\IXP000.TMP\OWC11SP1ff.msp is permitted to run
at the 'unrestricted' authorization level.
MSI (s) (EC:6C): Note: 1: 2205 2: 3: Patch
MSI (s) (EC:6C): Note: 1: 2228 2: 3: Patch 4: CREATE TABLE `Patch` (
`File_` CHAR(72) NOT NULL, `Sequence` INTEGER NOT NULL, `PatchSize` LONG NOT
NULL, `Attributes` INTEGER NOT NULL, `Header` OBJECT, `StreamRef_` CHAR(72)
PRIMARY KEY `File_`, `Sequence`
)
MSI (s) (EC:6C): Note: 1: 2262 2: Patch 3: -2147287038
MSI (s) (EC:6C): Using cached product context: machine assigned for product:
90404A0900063D11C8EF10054038389C
MSI (s) (EC:6C): Looking for storage transform: 1TTo1U
MSI (s) (EC:6C): Validating transform '1TTo1U' with validation bits 0x122
MSI (s) (EC:6C): Note: 1: 2749 2: 1TTo1U 3: C:\WINDOWS\Installer\2b85c50.msi
4: 11.0.5614.0 5: 11.0.6362.0
MSI (s) (EC:6C): 1: 2749 2: 1TTo1U 3: C:\WINDOWS\Installer\2b85c50.msi 4:
11.0.5614.0 5: 11.0.6362.0
MSI (s) (EC:6C): Note: 1: 2729
DEBUG: Error 2749: Transform 1TTo1U invalid for package
C:\WINDOWS\Installer\2b85c50.msi. Expected product version == 11.0.5614.0,
found product version 11.0.6362.0.
1: 2749 2: 1TTo1U 3: C:\WINDOWS\Installer\2b85c50.msi 4: 11.0.5614.0 5:
11.0.6362.0
MSI (s) (EC:6C): Looking for storage transform: #1TTo1U
MSI (s) (EC:6C): Skipping validation for patch transform #1TTo1U. Will not
apply because previous transform was invalid
The upgrade patch cannot be installed by the Windows Installer service
because the program to be upgraded may be missing, or the upgrade patch may
update a different version of the program. Verify that the program to be
upgraded exists on your computer an
d that you have the correct upgrade patch.
C:\DOCUME~1\Jim\LOCALS~1\Temp\IXP000.TMP\OWC11SP1ff.msp
MSI (s) (EC:6C): Attempting to delete file C:\WINDOWS\Installer\357a6.msp
MSI (s) (EC:6C): MainEngineThread is returning 1642
MSI (c) (10:E0): Decrementing counter to disable shutdown. If counter >= 0,
shutdown will be denied. Counter after decrement: -1
MSI (c) (10:E0): MainEngineThread is returning 1642
=== Verbose logging stopped: 2004-Aug-08 23:10:36 ===

 

[David McClure]

Jim, there will a log file named OHotfix(0000x).log (where x is a number) in
the %temp%\ohotfix folder. This text file is pretty short; so you can just
paste the contents into a reply, and I'll take a look at it.

Sloan Crayton
Microsoft

 

[David McClure]

Office 2003 SP1 fails from both download files "client" and "fulfill" off the
Microsoft site with the error message "Expected version of product not found".

I have done a reinstall of Office 2003 using "reinstall or repair" option.
It seemed to be successful as it completed with no errors.

I am reluctant to completely remove and reinstall the program as I have just
spent 2 hours with Microsoft "Help" getting a new Key as the old key was not
accepted after I changed the motherboard in my computer (1 product - 1
computer - new motherboard)

Any one have a solution? I am running Windows XP, ver 5.1, build 2600, SP2.


My hotfix log follows:

Starting the log on 10/14/2004 at 07:19:57...
Loading the resource .dll...
Reading the settings...
The settings are:
IsNormalUpdate=1
AdminUsesShortFilenames=1
AdminPath=""
MessageTitle="Office 2003 Service Pack 1 (SP1)"
CopyFilesToRerun=1
ShowSuccessDialog=1
RebootInQuietMode=0
RunSetupWatson=1
RequireAllPatchesNeeded=0
RequireAllProductsAtMinVersion=0
MinProductVersion=""
MinMsiVersion="2.0"
UpgradeMsi=1
MsiUpgradeURL="http://go.microsoft.com/fwlink/?LinkId=20610"
OHotfixLogLevel="v"
MsiLogLevel="v"
OHotfixUILevel="n"
MsiUILevel="n"
FeatureToCheck=""
Making sure only this instance of the bootstrapper is running...
Making sure the environment is okay for patching...
Getting the patches...
Getting the products to patch...
Seeing if patch
C:\DOCUME~1\ADMINI~1.DES\LOCALS~1\Temp\IXP000.TMP\MAINSP1ff.msp is needed...
Product {901C0409-6000-11D3-8CFE-0150048383C9}: Not installed.
Cannot patch.
Product {90150409-6000-11D3-8CFE-0150048383C9}: Not installed.
Cannot patch.
Product {91130409-6000-11D3-8CFE-0150048383C9}: Not installed.
Cannot patch.
Product {90170409-6000-11D3-8CFE-0150048383C9}: Not installed.
Cannot patch.
Product {91170409-6000-11D3-8CFE-0150048383C9}: Not installed.
Cannot patch.
Product {90E00409-6000-11D3-8CFE-0150048383C9}: Not installed.
Cannot patch.
Product {901A0409-6000-11D3-8CFE-0150048383C9}: Not installed.
Cannot patch.
Product {90180409-6000-11D3-8CFE-0150048383C9}: Not installed.
Cannot patch.
Product {91E30409-6000-11D3-8CFE-0150048383C9} Microsoft Office
Professional Edition 2003 Version 11.0.6361.0: Already has this patch.
Product {90110409-6000-11D3-8CFE-0150048383C9}: Not installed.
Cannot patch.
Product {91110409-6000-11D3-8CFE-0150048383C9}: Not installed.
Cannot patch.
Product {90190409-6000-11D3-8CFE-0150048383C9}: Not installed.
Cannot patch.
Product {91190409-6000-11D3-8CFE-0150048383C9}: Not installed.
Cannot patch.
Product {90CA0409-6000-11D3-8CFE-0150048383C9}: Not installed.
Cannot patch.
Product {91CA0409-6000-11D3-8CFE-0150048383C9}: Not installed.
Cannot patch.
Product {90120409-6000-11D3-8CFE-0150048383C9}: Not installed.
Cannot patch.
Product {91120409-6000-11D3-8CFE-0150048383C9}: Not installed.
Cannot patch.
Product {901B0409-6000-11D3-8CFE-0150048383C9}: Not installed.
Cannot patch.
Product {90440409-6000-11D3-8CFE-0150048383C9}: Not installed.
Cannot patch.
Product {91440409-6000-11D3-8CFE-0150048383C9}: Not installed.
Cannot patch.
Product {90160409-6000-11D3-8CFE-0150048383C9}: Not installed.
Cannot patch.
Seeing if patch
C:\DOCUME~1\ADMINI~1.DES\LOCALS~1\Temp\IXP000.TMP\OWC102003SP1ff.msp is
needed...
Product {90260409-6000-11D3-8CFE-0150048383C9}: Not installed.
Cannot patch.
Seeing if patch
C:\DOCUME~1\ADMINI~1.DES\LOCALS~1\Temp\IXP000.TMP\OWC11SP1ff.msp is needed...
Product {90A40409-6000-11D3-8CFE-0150048383C9} Microsoft Office 2003
Web Components Version 11.0.6362.0: Needs patch.
Applying the patches...
Applying patches to product {90A40409-6000-11D3-8CFE-0150048383C9} Microsoft
Office 2003 Web Components...
Applying patch
C:\DOCUME~1\ADMINI~1.DES\LOCALS~1\Temp\IXP000.TMP\OWC11SP1ff.msp...
Command line:
PATCH="C:\DOCUME~1\ADMINI~1.DES\LOCALS~1\Temp\IXP000.TMP\OWC11SP1ff.msp"
REBOOT=ReallySuppress
The update ended with status code: 1642.
Finished processing the update on 10/14/2004 at 07:19:57.
Encountered error 1642 while updating.
FindError result: failed
Error 1642 not ok to report to Setup Watson.