Addresses or contacts; my stored email addresses. Nothing in the
contacts
folder, or when I click on tools, address book. I do have the original
pst
file.
:
Clarify what you mean when you say your "addresses" didn't import. If
you
open your Contacts Folder, are there any Contacts? Do you still have
the
PST
file from which you attempted this import?
--
Russ Valentine
[MVP-Outlook]
I shouldn't have said transfer, I should have said import. I
imported
the
pst file and all of my email and saved folders imported but not my
addresses.
My correct pst file is where is it supposed to be for outlook to see
and
no
addresses are available. Since I can't un-import, I've made the pst
file
a
backup.pst file and moved the outlook.pst file back into the
directory
(local
settings, application data, microsoft, outlook), which is also where
the
mailbox.pab file is from importing the pst file in the first place.
Still
nothing. I agree with you when you say you shouldn't import the pst
but
after you do it appears your addresses are just lost. I'm looking
to
quickly
upgrade from 2003 to 2007 and just use this as a learning lesson as
I've
spent hours trying to trick the system moving the pst file, renaming
it,
changing the "view existing directory" in outlook, and nothing makes
the
address book visible. I can see the mailbox.pab file with 265 kb
and
the
date and time I imported the pst file but I can't see it. I've
deleted
it
and copied the original pst file from my external hard drive (my
back-up)
and
copied it to the appropriate directory. Nothing!!!!!
:
Then you are not copying the correct file. Get your most recent
good
backup.
--
Russ Valentine
[MVP-Outlook]
I tried that about 5 times but they did not transfer. Thanks for
your
help
anyway.
:
Repeating: Outlook has not used a PAB file to store Contacts for
over
10
years, and never did so primarily. Your Contacts were stored in
your
PST
file and would still be there. They will not appear in your
address
book
view until you configure that view using the instructions I
posted.
If your Contacts are not in your PST file, then you did not
transfer
that
file correctly. Importing is never the correct way to transfer
Outlook
data.
Just copy the original PST file and open it in Outlook.
--
Russ Valentine
[MVP-Outlook]
After I imported my pst file, I went back to where it is
stored
and
there
was
also a .pab file. All of my email and folders I had created
in
email
was
there, but no contacts or address. That was my goal; to get
the
addresses
in
the pab or pst to display in outlook.
:
What makes you think you even have an "old address book
file?"
There
is
no
such thing. Outlook has stored all it information in PST
files
forever.
It
has never stored any information in a PAB file. If you
transferred
your
PST
file, you have all the Contact data you have ever had.
--
Russ Valentine
[MVP-Outlook]
Thanks for your help. Will that allow me to open my old
address
file
to
retrieve all of my addresses?
:
Outlook has not used a PAB file for a decade. You need to
remove
it
and
follow the standard steps to configure your Outlook
Address
Book
Service
posted here daily:
http://support.microsoft.com/default.aspx?scid=kb;en-us;287563&Product=ol2002
--
Russ Valentine
[MVP-Outlook]
I have searched for hours for an answer to this and have
tried
everything
suggested to no avail; I thought I'd ask my question
direct
prior
to
throwing
in the towel. I have office 2003 and imported my .pst
file
after
reinstalling
(now I know importing is a no-no). All of my email and
folders
imported
correctly, but I have no addresses. I see that I have a
.pab
file
in
the
appropriate path, so I went to tools, email accts, view
or
change
directory.
I have tried adding, changing, have made this a personal
address
book
with
the path to the .pab, I have tried the personal address
book
with
the
path
to
the .pst, and nothing in my old address book shows up. I
am
soon
going
to
upgrade to outlook 2007 in hopes of avoiding this in the
future -
I
have
never been able to save any of my addresses when I have
to
reload
outlook
and
always have a backup .pst file. Aaaaargh! Please help!