Pack and Go

[Allyson]

Using 2007.

I can't get the Pack and Go wizard for Commercial Printing to appear -- at
least, not the correct one.

When I select File>Pack and Go>Take to a Commercial Printer, Publisher opens
the wizard for taking to another computer.

Same for Take to another computer.

I have used this feature in 2002 and 2003 versions, but it's not working
correctly in my 2007 version.

 

[Mary Sauer]

Help here
http://office.microsoft.com/en-us/publisher/HP100809521033.aspx?pid=CH101736131033

Do you get an error?

 

[Allyson]

Thanks for your quick response, Mary.

I don't get any errors... just 2 File menu items that bring me to the same
place.

I know from previous experience that the pack and go wizard is different for
commercial printers and "take to another computer." And from the online
documentation at microsoft.com (and the help files), 2007 also has these
differences.
--
Thanks!

Allyson

Help here
http://office.microsoft.com/en-us/publisher/HP100809521033.aspx?pid=CH101736131033

Do you get an error?

 

[Mary Sauer]

What screen comes up when you click the save button in the Take to a Commercial
Print task pane? This is where the Pack and Go Wizard will ask you about the
Pack saving options.


If you are not getting this screen, might try Office Diagnostics under Help.


--
Mary Sauer MSFT MVP
http://office.microsoft.com/

Thanks for your quick response, Mary.

I don't get any errors... just 2 File menu items that bring me to the same
place.

I know from previous experience that the pack and go wizard is different for
commercial printers and "take to another computer." And from the online
documentation at microsoft.com (and the help files), 2007 also has these
differences.

 

[Allyson]

That's the problem... that task pane never appears. The only thing that
happens with I select the commercial printing option is the wizard for the
"take to another computer" option. No printing options... no task pane...
like that feature has been redirected or something.

 

[Mary Sauer]

The Pack and Go is under the File menu. Is this the task pane you are missing?
Right-click any toolbar, click customize. In the Commands Tab, File, can you
drag the "Take to a Commercial Service" to the toolbar. When you click the
command will the Wizard open?

If this doesn't work, I'd try a repair.

 

[Allyson]

First of all, Mary, thank you so much for your responses to me on this! I
know how much time it takes to research problems and try to work them out
with folks online.

It's not just the task pane. The entire process is "replaced" by the "take
to another computer" process.

1. I select File > Take to a Commercial Printer.
2. The "Take to Another Computer" wizard opens.

Same happens when I select Take to Another Computer.

I've checked printer settings... I'm rechecking other options that may be
connected to why Publisher seems to have installed with this mapped
incorrectly.

I have installed all of the latest updates.

 

[Mary Sauer]

Allyson, If you select 'take to another computer' from file the dialogue is
exactly the same as if you select Take to a Commercial Printer. The only
difference is the first screen which has "Pack your files to take to another
computer."
Do you have the PDF add-in installed? I wonder if that has anything to do with
what menu you can use. I have a check off on my task pane for a PDF.
You might install the PDF compatibility pack to see if they are linked in any
way.
2007 Microsoft Office Add-in: Microsoft Save as PDF or XPS
http://www.microsoft.com/downloads/...11-3E7E-4AE6-B059-A2E79ED87041&displaylang=en