Page numbering corruption between Mac and PC?

[Rick Kenney]

We've had a problem with page numbering when documents get passed from
Mac to PC. For instance, in a 4 page document that has had page
numbers inserted in either platform, instead of the expected 1 of 4, 2
of 4, 3 of 4, 4 of 4 sequence, the PC can no longer print correctly.
We get printouts with a 1 of 1, 2 of 2, 3 of 3, 4 of 4 sequence on the
4 pages.

Printing from the Mac is fine and the numbering looks fine on the
screen on both platforms. Once this has happened, erasing and
reentering the numbering doesn't seem to fix the problem, so I guess
the file has become corrupted in some way. Any suggestions,
work-arounds or fixes?

Rick

 

[Dayo Mitchell]

Hi Rick,

This is apparently a common bug on the PC versions--see if any of the tips
on this webpage help:

http://word.mvps.org/FAQs/AppErrors/PageXofY.htm

DM

 

[John McGhie [MVP - Word]]

Hi Rick:

Yep: Dayo hit it in one. The security updates for Microsoft Office have
re-introduced the Page X of Y bug, and the usual fixes we had before are now
required.

The simplest one is to use File>Print on the PC and specify Print in Reverse
Order, and that's the one I use. You can also try disabling background
printing if you wish, but that's rather inconvenient: you can't do anything
else in Word until the last sheet comes out of the printer.

What's happening is that Word is paginating the document and printing at the
same time. It sends each page to the printer when it has paginated the
page, but until it has paginated the whole document, it does not know how
many pages there will be. So the Page X of Y has a value for Y of the page
pagination is up to rather than the number of pages in the document.

Hope this helps


This responds to article <[email protected]>,

We've had a problem with page numbering when documents get passed from
Mac to PC. For instance, in a 4 page document that has had page
numbers inserted in either platform, instead of the expected 1 of 4, 2
of 4, 3 of 4, 4 of 4 sequence, the PC can no longer print correctly.
We get printouts with a 1 of 1, 2 of 2, 3 of 3, 4 of 4 sequence on the
4 pages.

Printing from the Mac is fine and the numbering looks fine on the
screen on both platforms. Once this has happened, erasing and
reentering the numbering doesn't seem to fix the problem, so I guess
the file has become corrupted in some way. Any suggestions,
work-arounds or fixes?

Rick

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John McGhie, Consultant Technical Writer,
McGhie Information Engineering Pty Ltd
Sydney, Australia. GMT + 10 Hrs
+61 4 1209 1410, mailto:[email protected]