Page numbers in word 2007 no longer working

[bjc]

Word informs me that the template building block.dotx will not open. I have
tried deleting it without luck any suggestions welcome

Thanks
Barry

 

[Stefan Blom]

What happened when you tried to delete the building blocks template? Did you
see an error message? Note that Word should be closed when you delete the
file.

--
Stefan Blom
Microsoft Word MVP


in message
news:[email protected]...

 

[bjc]

It went into the recycle bin and was deleted from there. Did I make a
mistake by deleting the folder instead of the file?

It did not reappear even after a boot up.

I tried The Word Diagnostics to no avail.

I tried a repair from the Office disk ,also without success> I shall try a
partial reinstall and see what happens unless you have other advice.

Thanks for getting back so promptly

Barry
bog standard user

 

[bjc]

Tried uninstalling word then reinstalling no luck except that I now get the
message Building block.dotx is locked for editing by (me)with 3 options.

1 open a read only copy
2 create a local copy and merge your changes later
3 receive notification when original is available

choosing the radio button for 2 allows me to put in page numbers. I just
have to choose this each time

This workaround will do for now

Cheers hope this helps someone else

BJC

 

[Stefan Blom]

Delete the file again, with Word closed, and see if it works. Note that
uninstalling Word or Office usually does not fix these kind of issues.

--
Stefan Blom
Microsoft Word MVP


in message

 

[bjc]

Hi Stefan

Thanks for your help. I do remember Word crashing while I was inserting the
page number. I suppose I could have copied the text out and saved the new
doc with a different name.

Instead I went hunting for all the temp files I could find. I eventually
came across /doctemp. Google, live search and ask did not enlighten me so I
deleted all the subfolders and YEAH it worked again.

It is an important function as I write a hospital support group newsletter
and to save costs I print double-sided and it helps folks to keep track more
easily.

thanks again

Best wishes

bjc

 

[Stefan Blom]

I'm glad you got it sorted.

For more, you may want to take a look at the following articles:
http://www.gmayor.com/what_to_do_when_word_crashes.htm and
http://word.mvps.org/FAQs/AppErrors/ProbsOpeningWord.htm.

--
Stefan Blom
Microsoft Word MVP


in message