page size revers to default by itself

D

dickm

I have a problem with MS Office Publisher 2003, (11.8166.8172) SP3 on
Windows XP, SP2. I have a large format printer (Epson 1400) that will print
up to 13x17. When I try to print a size larger than 8 1/2 x 11, I set it up
but the printer prints only an 8 1/2 x 11 section of the 13 x 17 page.
When I set up, I set the page size in Publisher 2003 to 11x17. I then select
my printer from the control panel and set it up for 13x17 also. When the
printer's driver window pops up in the lower right hand corner of my screen,
it show that the printer is set for 8 1/2 x 11 and prints that size.
If I go through Print-Preview, I can sometimes get it to show the full 13x17
in the preview. If I print from the preview, it weill sometimes print
correctly, but both of these steps are not repeatable at all.
This problem is unique to Publisher. If I use MS Word (22003)or Adobe
Photoshopelements, v. 5 everything works as it should.
I have tried email support and talked to a real person, but they have not
been able to resolve this.
 
E

Ed Bennett

dickm said:
When I set up, I set the page size in Publisher 2003 to 11x17. I then select
my printer from the control panel and set it up for 13x17 also.

Once you've created your document in Publisher, it's too late to do
this. Publisher takes the size from the system defaults when the
document is created, and then saves the data with the document.

You need to set the Page Size in File > Page Setup, and the Paper Size
in File > Page Setup > Printer and Paper.
 
J

John Inzer

dickm said:
I have a problem with MS Office Publisher 2003, (11.8166.8172) SP3 on
Windows XP, SP2. I have a large format printer (Epson 1400) that will
print up to 13x17. When I try to print a size larger than 8 1/2 x 11,
I set it up but the printer prints only an 8 1/2 x 11 section of the
13 x 17 page.
When I set up, I set the page size in Publisher 2003 to 11x17. I then
select my printer from the control panel and set it up for 13x17
also. When the printer's driver window pops up in the lower right
hand corner of my screen, it show that the printer is set for 8 1/2 x
11 and prints that size.
If I go through Print-Preview, I can sometimes get it to show the
full 13x17 in the preview. If I print from the preview, it weill
sometimes print correctly, but both of these steps are not repeatable
at all.
This problem is unique to Publisher. If I use MS Word (22003)or Adobe
Photoshopelements, v. 5 everything works as it should.
I have tried email support and talked to a real person, but they have
not been able to resolve this.
=========================================
Before you open Publisher...it may help if you
go to...Control Panel / Printers...and right click
the icon for your default printer and choose...
Printing Preferences / Advanced button...change
the paper size to the size you require for the
finished project. When you open Publisher it
should reflect this change.

Also...you may need an updated printer driver.

And...the following article may offer some ideas:

(870622) How to troubleshoot problems that
you may experience when you try to print to a
local printer by using Office programs in Windows XP
http://support.microsoft.com/kb/870622/en-us


--

John Inzer
MS Picture It! -
Digital Image MVP

Digital Image
Highlights and FAQs
http://tinyurl.com/aczzp

Notice
This is not tech support
I am a volunteer

Solutions that work for
me may not work for you

Proceed at your own risk
 

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