PAGE SOURCE SETTINGS

[merlin2049er]

HI,

I've got a strange problem with word97. We've got some win9x pc and some
new winxp pc's. When I save the page settings in word97 on win9x pc to tray
2, and tray 1. It shows up on the xp pc & word 97 with both trays being
autoselect.

Now, if i switch the trays on the winxp to tray 2, tray 1 , the win9x pcs
load the document and have autoselect trays set for the first and other trays.

Hope there is a solution to this problem.

Thanks,
Joe

 

[Genine]

Do the Win 9X PCs and the XP OS PCs use the same printer driver? I'd say,
probably not! That might explain the differing behaviour on the different OS.
Genine

 

[merlin2049er]

yes, they are each using the hp4300 laserjet pcl 6 driver for the o/s they
are on.

I've tried the pcl5e driver too. nothing seems to work.

Thanks,
Joe

 

[merlin2049er]

HI, I JUST TRIED THIS WITH OUR OLD 4050 HP PRINTER DRIVER ON EACH PC (WIN9X/
WIN XP) AND THEY PAGE SOURCE SETTINGS REMAIN UNCHANGED BETWEEN PCS. THE 4300
HP LASERJET DRIVERS IS SCREWING THINGS UP.

I'VE CONTACTED HP REGARDING THIS. HOPEFULLY THEY HAVE A SOLUTION.

THANKS,
JOE

 

[Suzanne S. Barnhill]

The driver may have the same name, but it will not be the same driver if it
is running under a different operating system.