Page up / down problem in OE

[Bob Pownall]

System:
Dell Inspiron 8500, 2.2GHz P4, 1G RAM
Windows XP Home
Outlook Express 6.0.2800.1123

I used to be able to click in the scroll bar of the OE Message pane to
move up or down a screenful of the message.

Starting about three or four days ago, this no longer works. When I
click in the scroll bar region, I move what appears to be two screenfuls.

This does not appear to be a key bounce problem. The problem only
occurs in OE (specifically, it does not occur in Word, Internet Explorer
or Mozilla), and occurs whether I'm using an external mouse, the touch
pad buttons or the pointing stick buttons.

If I use the "Page Up" or "Page Down" buttons on the keyboard, I only
move a screen up or down.

I've checked for an applicable OE setting or resource but haven't found one.

To the best of my knowledge, the only software I've downloaded in the
last few days are Microsoft updates and security patches.

While this isn't a disasterous problem, it is an annoyance.

Any ideas on how to fix things?

Bob Pownall

 

[Milly Staples [MVP - Outlook]]

This newsgroup is for support of Outlook 97, 98, 2000 & 2002 from the Office
family for Windows PCs. For Outlook Express (OE) support try posting in one
of
these newsgroups:
microsoft.public.inetexplorer.ie4.outlookexpress for OE 4.x
microsoft.public.windows.inetexplorer.ie5.outlookexpress for OE 5.x
http://support.microsoft.com/newsgr...blic.windows.inetexplorer.ie55.outlookexpress
for OE 5.5x
http://support.microsoft.com/newsgr...ublic.windows.inetexplorer.ie6_outlookexpress
for OE 6.x
http://support.microsoft.com/newsgr...;newsgroupsmicrosoft.public.internet.mail.mac
for the Macintosh version of OE
http://support.microsoft.com/newsgr...ess.mac&SLCID=US&sd=GN&id=fh;en-us;newsgroups

If those groups aren't carried on the news server that's carrying this group
try using msnews.microsoft.com (MS's public news server that's the source
for all the microsoft.public newsgroups). The links under the newsgroup
references are for use with MS's web newsreader (not exactly the best way to
post but it works for some people)

Also a good source of Outlook Express info can be found here:
http://insideoe.tomsterdam.com/


--
Milly Staples [MVP - Outlook]

Post all replies to the group to keep the discussion intact. Due to the
Swen virus, all e-mails sent to my actual account will be deleted w/out
reading.

After searching google.groups.com and finding no answer
Bob Pownall <[email protected]> asked:

| System:
| Dell Inspiron 8500, 2.2GHz P4, 1G RAM
| Windows XP Home
| Outlook Express 6.0.2800.1123
|
| I used to be able to click in the scroll bar of the OE Message pane to
| move up or down a screenful of the message.
|
| Starting about three or four days ago, this no longer works. When I
| click in the scroll bar region, I move what appears to be two
| screenfuls.
|
| This does not appear to be a key bounce problem. The problem only
| occurs in OE (specifically, it does not occur in Word, Internet
| Explorer
| or Mozilla), and occurs whether I'm using an external mouse, the touch
| pad buttons or the pointing stick buttons.
|
| If I use the "Page Up" or "Page Down" buttons on the keyboard, I only
| move a screen up or down.
|
| I've checked for an applicable OE setting or resource but haven't
| found one.
|
| To the best of my knowledge, the only software I've downloaded in the
| last few days are Microsoft updates and security patches.
|
| While this isn't a disasterous problem, it is an annoyance.
|
| Any ideas on how to fix things?
|
| Bob Pownall

 

[Brian Boyd]

I do not have a suggestion for fixing this.

I have encountered the exact same problem. I also have
the same problem with IE. These two applications seem to
be the only ones affected.

It started happening after I downloaded some security
patches from Microsoft.

 

[Bastet]

I do not have a suggestion for fixing this.

I have encountered the exact same problem. I also have
the same problem with IE. These two applications seem to
be the only ones affected.

It started happening after I downloaded some security
patches from Microsoft.

This newsgroup is for support of Outlook 97, 98, 2000, 2002 & 2003 from the
Office family for Windows PCs. For Outlook Express (OE) support try posting
in one of these newsgroups:
microsoft.public.inetexplorer.ie4.outlookexpress for OE 4.x
microsoft.public.windows.inetexplorer.ie5.outlookexpress for OE 5.x
microsoft.public.windows.inetexplorer.ie55.outlookexpress for OE 5.5x
microsoft.public.windows.inetexplorer.ie6_outlookexpress for OE 6.x
microsoft.public.internet.mail.mac for the Macintosh version of OE

If those groups aren't carried on the news server that's carrying this group
try using msnews.microsoft.com (MS's public news server that's the source
for all the microsoft.public newsgroups).

Also a good source of Outlook Express info can be found here:
http://www.tomsterdam.com

 

[Peter Hegness]

The same problem also exists in Outlook 2000. Also Internet Explorer, and there's a lot of discussion of this "overscrolling" bug on an IE newsgroup (microsoft.public.windows.inetexplorer.ie6.browser, search on " "scroll bar" "). Or just go to
http://groups.google.com/groups?q=s...lic.windows.inetexplorer.ie6.browser&scoring=

In IE, you can apparently fix the problem by un-installing Microsoft's latest security patch. Am about to try this myself & see if it fixes the problem in Outlook

What I'd like to know is, does Microsoft intend to fix this very annoying bug in Outlook? Or is it considered a "feature"

thanks
Peter Hegnes

----- Milly Staples [MVP - Outlook] wrote: ----

This newsgroup is for support of Outlook 97, 98, 2000 & 2002 from the Offic
family for Windows PCs. For Outlook Express (OE) support try posting in on
o
these newsgroups
microsoft.public.inetexplorer.ie4.outlookexpress for OE 4.
microsoft.public.windows.inetexplorer.ie5.outlookexpress for OE 5.
http://support.microsoft.com/newsgr...ublic.windows.inetexplorer.ie55.outlookexpres
for OE 5.5
http://support.microsoft.com/newsgr...public.windows.inetexplorer.ie6_outlookexpres
for OE 6.
http://support.microsoft.com/newsgr...s;newsgroupsmicrosoft.public.internet.mail.ma
for the Macintosh version of O
http://support.microsoft.com/newsgr...ress.mac&SLCID=US&sd=GN&id=fh;en-us;newsgroup

If those groups aren't carried on the news server that's carrying this grou
try using msnews.microsoft.com (MS's public news server that's the sourc
for all the microsoft.public newsgroups). The links under the newsgrou
references are for use with MS's web newsreader (not exactly the best way t
post but it works for some people

Also a good source of Outlook Express info can be found here
http://insideoe.tomsterdam.com


--Â
Milly Staples [MVP - Outlook

Post all replies to the group to keep the discussion intact. Due to th
Swen virus, all e-mails sent to my actual account will be deleted w/ou
reading

After searching google.groups.com and finding no answe
Bob Pownall <[email protected]> asked

| System
| Dell Inspiron 8500, 2.2GHz P4, 1G RA
| Windows XP Hom
| Outlook Express 6.0.2800.112

| I used to be able to click in the scroll bar of the OE Message pane t
| move up or down a screenful of the message

| Starting about three or four days ago, this no longer works. When
| click in the scroll bar region, I move what appears to be tw
| screenfuls

| This does not appear to be a key bounce problem. The problem onl
| occurs in OE (specifically, it does not occur in Word, Interne
| Explore
| or Mozilla), and occurs whether I'm using an external mouse, the touc
| pad buttons or the pointing stick buttons

| If I use the "Page Up" or "Page Down" buttons on the keyboard, I onl
| move a screen up or down

| I've checked for an applicable OE setting or resource but haven'
| found one

| To the best of my knowledge, the only software I've downloaded in th
| last few days are Microsoft updates and security patches

| While this isn't a disasterous problem, it is an annoyance

| Any ideas on how to fix things

| Bob Pownal