Palm not synching

[ssglitz]

I have been unable to synch between my Tungsten C and my eMac (10.3.9)
using HotSync Manager. The synching operation runs normally but no
data is transferred. When I checked the conduit settings for HotSync
Manager and double clicked on "entourage conduit" nothing happened.
Somehow I have lost the conduit settings. When checking the
application support folder I found that the Entourage conduit file is
correctly in the "conduits" folder, not in the "disabled conduits"
folder.

I recently upgraded to Office 2004. Is it possible that this action
somehow affected these settings? Any suggestions will be appreciated

 

[Mickey Stevens]

Did you install the new version of the Handheld Synchronization conduit for
Office 2004? If not, you need to do that. Go to /Applications/Microsoft
Office 2004/Additional Tools/, and launch the Handheld Sync Installer.

 

[ssglitz]

Thanks for your prompt response. Our ability to sync has been restored.