J
John Faughnan
This is a f/u to an earlier post. I can now definitively confirm that
my Palm/Outlook/Exchange sync problems have been solved. Problems I've
been experiencing with three different synchronization vendor sync
solutions, a dozen total versions, 4 versions of Microsoft Outlook,
and and five PalmOS devices from 2 different vendors have not recurred
in months.
This is the earlier post.
http://groups.google.com/[email protected]
The problem was ongoing duplication of a variety of Palm objects (esp.
contacts & tasks, sometimes appointments), or overwriting of newer
versions by older versions -- depending on how the sync software was
configured.
The cause of the bug lay in our corporate exchange server. In between
times that I was accessing my Outlook/Exchange data, the Exchange
'last modified' date was being altered. I don't know why it was
changed, I could not see that the contact, task, appointment, etc was
in any way different. I presume it's a bug in our outdated exchange
server software.
In other words, the true synchronization bug was between Outlook and
Exchange. When I would sync from Palm to Outlook the item had
"changed" on both machines (one a real change, the other a bug), so
conflicts occurred.
I only uncovered this when Outlook allowed me to add a 'Modification
Date' column to my Outlook views, and to set a rule that changed the
color of items recently modified. I then would, every few days, see an
apparently randomly modified item -- such as a contact I had not even
VIEWED in either Outlook or Palm or Palm Desktop for years. This would
occur even when I had not synched with my PalmOS.
I discovered this in June of 2004. I moved all my Outlook items off
the Exchange server to my own machine based PST file. Only my calendar
remains on the Exchange server; and duplication there was always less
of a problem. I have had NO sync issues since June. (I use
PocketMirror Pro now.)
If sync had worked this well five years ago, I think the Palm devices
would still be in use at our company. There are now only 1-3 people in
our office of 50 using any Palm devices, and perhaps 1-2 using a
PocketPC device. Years ago there were many more. The rest do not use
PDAs or Blackberry-type devices. By contrast many of us have iPods.
john
(e-mail address removed)
meta: jfaughnan, jgfaughnan, synchronization, sync, HotSync, HotSynch,
versioning, conflicts, exchange, outlook, data model, attribute,
metadata, versioning, bug, defect, conflict, duplication, duplicate,
usability
my Palm/Outlook/Exchange sync problems have been solved. Problems I've
been experiencing with three different synchronization vendor sync
solutions, a dozen total versions, 4 versions of Microsoft Outlook,
and and five PalmOS devices from 2 different vendors have not recurred
in months.
This is the earlier post.
http://groups.google.com/[email protected]
The problem was ongoing duplication of a variety of Palm objects (esp.
contacts & tasks, sometimes appointments), or overwriting of newer
versions by older versions -- depending on how the sync software was
configured.
The cause of the bug lay in our corporate exchange server. In between
times that I was accessing my Outlook/Exchange data, the Exchange
'last modified' date was being altered. I don't know why it was
changed, I could not see that the contact, task, appointment, etc was
in any way different. I presume it's a bug in our outdated exchange
server software.
In other words, the true synchronization bug was between Outlook and
Exchange. When I would sync from Palm to Outlook the item had
"changed" on both machines (one a real change, the other a bug), so
conflicts occurred.
I only uncovered this when Outlook allowed me to add a 'Modification
Date' column to my Outlook views, and to set a rule that changed the
color of items recently modified. I then would, every few days, see an
apparently randomly modified item -- such as a contact I had not even
VIEWED in either Outlook or Palm or Palm Desktop for years. This would
occur even when I had not synched with my PalmOS.
I discovered this in June of 2004. I moved all my Outlook items off
the Exchange server to my own machine based PST file. Only my calendar
remains on the Exchange server; and duplication there was always less
of a problem. I have had NO sync issues since June. (I use
PocketMirror Pro now.)
If sync had worked this well five years ago, I think the Palm devices
would still be in use at our company. There are now only 1-3 people in
our office of 50 using any Palm devices, and perhaps 1-2 using a
PocketPC device. Years ago there were many more. The rest do not use
PDAs or Blackberry-type devices. By contrast many of us have iPods.
john
(e-mail address removed)
meta: jfaughnan, jgfaughnan, synchronization, sync, HotSync, HotSynch,
versioning, conflicts, exchange, outlook, data model, attribute,
metadata, versioning, bug, defect, conflict, duplication, duplicate,
usability