Hi Rob,
Thanks for posting here!
MICROSOFT ENGINEERS CANNOT ASSIST, UNDER ANY CIRCUMSTANCES, IN THE BREAKING
OF PASSWORDS APPLIED TO FILES AND FEATURES WITHIN MICROSOFT PROGRAMS. It is
technically not possible for Microsoft engineers to break the password on a
password-protected file or feature within a Microsoft program. The
password-protection systems built into Microsoft programs are designed to
be unbreakable; there would be no point in including a password-protection
system that could be broken.
For more information, please refer to the KB article: 189126 Microsoft's
Policy Regarding Missing or Invalid Passwords
http://support.microsoft.com/?id=189126
Have a nice day!
Sincerely,
Arnold Gao
Microsoft Partner Online Support
Get Secure! -
www.microsoft.com/security
====================================================
When responding to posts, please "Reply to Group" via
your newsreader so
that others may learn and benefit from your issue.
====================================================
This posting is provided "AS IS" with no warranties, and
confers no rights.