Password disappears

[Rachel]

Please either answer or refer me to the best news group to post this
message. I posted it on alt.online-service.microsoft -- but don't know if
that one will be answered. (Few messages there are answered.)

For the last few days I have had to paste in my password when I attempt to
connect to ATT Worldnet from the desktop shortcut. This happens even tho I
have selected the save password option. ATT Worldnet referred me to
http://support.microsoft.com/default.aspx?scid=kb;en-us;818895&Product=winxp
but this refers ONLY to a prior fix: "329310 The Time to Connect with Remote
Access Continues to Grow". This would not apply to me unless this 329310 fix
might have been installed without my knowing it through my automatic
updates.

Assuming this is not the cause, how can I get my password to stay?

I use Windows XP home edition.

Thanks,

Rachel

 

[Milly Staples [MVP - Outlook]]

If you are still having problems after applying both the SP 1 & 2 patches,
then see if this article addresses your problemL

OL2002: The Save Password Setting Is Not Saved When You Connect to a POP3
Server
http://support.microsoft.com/default.aspx?scid=kb;en-us;290684


--
Milly Staples [MVP - Outlook]

Post all replies to the group to keep the discussion intact.


After searching google.groups.com and finding no answer:
Rachel <[email protected]> asked:
| Please either answer or refer me to the best news group to post this
| message. I posted it on alt.online-service.microsoft -- but don't
| know if that one will be answered. (Few messages there are answered.)
|
| For the last few days I have had to paste in my password when I
| attempt to connect to ATT Worldnet from the desktop shortcut. This
| happens even tho I have selected the save password option. ATT
| Worldnet referred me to
|
http://support.microsoft.com/default.aspx?scid=kb;en-us;818895&Product=winxp
| but this refers ONLY to a prior fix: "329310 The Time to Connect with
| Remote Access Continues to Grow". This would not apply to me unless
| this 329310 fix might have been installed without my knowing it
| through my automatic updates.
|
| Assuming this is not the cause, how can I get my password to stay?
|
| I use Windows XP home edition.
|
| Thanks,
|
| Rachel

 

[Eric Lawrence [MSFT]]

You'll want to post on microsoft.public.windowsxp.network_web, or .general.