Password for Entourage

[Francophile]

Version: 2004
Operating System: Mac OS X 10.4 (Tiger)
Processor: Intel
Email Client: pop

My password won't work. How do I change it? I went to Account Settings and tried resetting it but it won't. What is so weird is that I am using the correct password! Do I have a bug?
Thanks so much. My orders are not getting fulfilled because I can't get my mail.
Thanks for anything!!!
Kriss

 

[Ed Kimball]

Version: 2004
Operating System: Mac OS X 10.4 (Tiger)
Processor: Intel
Email Client: pop

My password won't work. How do I change it? I went to Account Settings and
tried resetting it but it won't. What is so weird is that I am using the
correct password! Do I have a bug?
Thanks so much. My orders are not getting fulfilled because I can't get my
mail.
Thanks for anything!!!
Kriss

It may be that your "keychain" (a database that stores your passwords) has
been damaged. If so, the following may work:
Quit Entourage
Launch Keychain Access (from the Utilities folder)
Run Keychain First Aid (from the Keychain Access menu)
Quit Keychain Access
Run Entourage and enter the password again when asked.
Make sure you click Save Password ... then
Click OK.

Hope this helps.

 

[Diane Ross]

It may be that your "keychain" (a database that stores your passwords) has
been damaged.

If that doesn't work you might need to delete all entries for your accounts
in the Keychain and delete the account in Entourage. Then create a new
account and save. Delete doesn't mean backspace to delete the data, but to
actually delete the account.