Password for Outlook

[Chey]

I am on a network and when I close my email and open it back up it promts me
for my password. I have clicked the save my password, but it does not seem to
work. I just want to click to open my email and it opens without the promt.

Thanks
Cheyenne

 

[VanguardLH]

I am on a network and when I close my email and open it back up it promts me
for my password. I have clicked the save my password, but it does not seem to
work. I just want to click to open my email and it opens without the promt.

Is it a password on the message store (.pst) for Outlook? Or is it a
login password for the e-mail service to which Outlook connects? Or are
you using dial-up access to Internet and it is the password for logging
into your ISP's dial-modem pool? There are LOTS of passwords that might
be used for e-mailing but you didn't specify which one is causing the
interference.

Are we to guess:
- Which version of Outlook that you are using?
- Which version of Windows that you use?
- If it is a 32- or 64-bit version of Windows?
- What type of e-mail account to which Outlook connects?
- Who is the e-mail provider?
- How you connect to the Internet?

 

[Chey]

I am not fully sure but I think it is e-mail service to which Outlook connects
Are we to guess:

 

[VanguardLH]

I am not fully sure but I think it is e-mail service to which Outlook connects

Did you try logging onto your e-mail account on the server using their
webmail interface to ensure you are using the correct login credentials?
That would only apply if using SMTP, not Exchange. As yet, you don't
seem to know much about your e-mail setup which means we here don't have
enough details to figure out the most probable solution. We can guess
but many would be a waste of our time and your time.

I haven't use a "2002" version of Windows. I've used the XP versions.
As I recall, Windows XP Media Center is sometimes called Windows 2002;
however, it could also be called by the 2004 and 2005 editions (see
http://en.wikipedia.org/wiki/Windows_xp_tablet_pc_edition#Media_Center_Edition).
Did you mean "XP" instead of "2002" (in confusing the 2002 components in
MS Office XP with somehow equating "2002" with Windows XP Home or Pro)?
Is that what you have?

In Start -> Run, enter "winver". Right-click on the "My Computer"
desktop icon, select Properties from the context menu, or use the System
applet in Control Panel and see what version is mentioned on the General
tab.

There is no 64-bit version of Windows XP Media Center. There is,
however, a 64-bit version of Windows XP Professional.

That doesn't say whether you are using Exchange or SMTP. If you don't
know, look at the type of e-mail account defined in Outlook, or just ask
your IT folks (they haven't been of any help?).

Talk to whomever is your e-mail admin, or your IT folks, or to your
helpdesk. You should have contacted them first, anyway.

After you get more specifics, you could also try searching Microsoft's
huge support knowlegebase at http://support.microsoft.com. Use the
Advanced search, select your Outlook version, and search on "remember
password". My guess is to read the article that mentions the protected
storage area, so you could also add "protected storage" to the above
search string.

If you are in a corporate network that uses Exchange for their mail
server then why aren't you asking your helpdesk, IT folks, or e-mail
admin about this problem? They would be most intimate in knowing and
maintaining their own e-mail environment.