Password Prompt

[Sean]

I just set up my email account from Verizon.net in my
Outlook 2000 on my new laptop. Every time I hit
Send/Receive it asks me for my password?? I've already
saved it! What do I do to stop it?

 

[Nikki]

There have been several recent issues with passwords not being retained with
Outlook. Here are the known solutions:

For Outlook 2000 or 2002 on Win 98, NT, or 2000:
http://support.microsoft.com/default.aspx?scid=kb;en-us;290684

For Outlook 2000 on Windows 2000:
(CW) http://support.microsoft.com/default.aspx?scid=kb;en-us;275465
(IMO) http://support.microsoft.com/default.aspx?scid=kb;en-us;259416

For all Outlook versions on Windows XP (note, this article is written for OE
but the solution applies to Outlook as well. Just ignore the parts that
refer to OE):
http://support.microsoft.com/default.aspx?scid=kb;en-us;264672

--
Nikki Peterson [MVP - Outlook]

I just set up my email account from Verizon.net in my
Outlook 2000 on my new laptop. Every time I hit
Send/Receive it asks me for my password?? I've already
saved it! What do I do to stop it?

 

[Nikki]

Glad to hear it helped.