Paste of text, whole screenshot bitmap pastes instead

[Pericles]

Product: Powerpoint 2003
OS: Windows XP SP2
Issue: When attempting to cut and paste text from one powerpoint slide
to another, instead an image of the entire screenshot gets copied to
the clipboard. Text is properly highlighted. Problem also occurs if
you cut and paste the text in question. Clipboard seems to get
overwritten by the screenshot regardless. Closing and reopening the
presentation will fix it for a few minutes at times.

We have found that when this occurs on a PC you can duplicate it (on
that PC only) by copying the text, then deleting the text box. Upon
deletion of the text box the clipboard is overwritten by a screenshot.
I cannot duplicate this on my PC. It is only occurring in less than 5%
of users PC's, however since we are a powerpoint intensive worksite is
is a big work stoppage.

I have tried deleting temp files and powerpoint settings. I have tried
office repair.

I found one other posting on google groups (by a MVP) saying that this
issue was occurring for tablet PC users.

http://groups.google.com/group/micr...blet+pc+++mvp+++paste&rnum=8#ff0cfd705b594d18

http://groups.google.com/group/micr...blet+pc+++mvp+++paste&rnum=1#8cef6e69b479d6d0

http://tinyurl.com/9mvop

http://tinyurl.com/7md5w

http://tinyurl.com/djheg

 

[Pericles]

I thought so too. But we lock our users down and only admins can
install software.
I'm looking at a possible software conflict issue. Perhaps one of our
standard multimedia applications is causing a conflict with the new
version of Office.

 

[Pericles]

It happens randomly when they do copy-> paste, or cut ->paste.
We have found that hitting the Delete key after doing a copy or cut,
will cause a bitmap screen shot to overwrite the contents of the
clipboard. We do not have any special software installed that would
program the DEL key to perform a screenshot capture.