"Patch" folder will not download with LIS

J

Jamie

Reference this article:
http://office.microsoft.com/en-us/assistance/HA011717621033.aspx

In the article referenced above, it states that one can make a folder named
"patches" in the Files folder of the installation image on the network... and
that when you run setup to create the local installation source, it will also
download this folder. Though the LIS is downloaded successfully, the
"patches" folder is not.

I am using the updated entsetup.exe (11.0.6176.0) to download the source
without installing. I have the Office 2003 sp2 msp unpacked to the patches
folder on the network. Win2k3 domain; Winxp client


Any idea why the patches folder is not downloading with the rest of the LIS
like the article mentioned above states?

Thanks.
 
A

Alice Zhu [MSFT]

Dear Partner,

Thanks for posting in the partner newsgroups.

According to your description, my understanding of this issue is: when you
chained install Office 2003 with SP2, you find the patches folder is not
downloading in the local machine with the entsetup.exe tool.

If I have misunderstood your concern, please feel free to let me know.

Based on my research, I have installed Office 2003 with chained SP2, after
the installation, I cannot find the MSP file on my local computer either. I
have seen the article you pointed out. It says "Run Office Setup. Setup
copies the entire installation image, including the Patches folder, to each
user's computer. After Office is installed, OHotFix runs and applies all
the updates in the Patches folder in alphabetical order." This means that
during the installation Setup copies the Patches folder. However, after
installing Office, only some core files may be retained on the local
computer.

As to using entsetup.exe tool, I recommend you check if you set the
CACHEONLY properly. In the meantime, please understand that the tools
downloaded from MS download center are not supported in the partner managed
newsgroups. I appreciate your kind understanding.

Therefore, I suggest you follow the instructions in the article you
mentioned. If you encounter any setup problems, please provide me with the
detailed information. If you encounter any error message, please capture a
screenshot of the error message and send to me at <[email protected]>.

If anything is unclear, please feel free to let me know. I am glad to be
of assistance.

Regards,
Alice Zhu
Microsoft Online Partner Support

====================================================
PLEASE NOTE: The partner managed newsgroups are provided to assist with
break/fix issues and simple how to questions.

We also love to hear your product feedback! Let us know what you think by
posting

from the web interface: Partner Feedback
from your newsreader: microsoft.private.directaccess.partnerfeedback.

We look forward to hearing from you!
====================================================
When responding to posts, please "Reply to Group" via your newsreader so
that others may learn and benefit from this issue.
====================================================
This posting is provided "AS IS" with no warranties, and confers no rights.
====================================================
 
A

Alice Zhu [MSFT]

Dear Partner,

Thanks for posting in the partner newsgroups.

According to your description, my understanding of this issue is: when you
chained install Office 2003 with SP2, you find the patches folder is not
downloading in the local machine with the entsetup.exe tool.

If I have misunderstood your concern, please feel free to let me know.

Based on my research, I have installed Office 2003 with chained SP2, after
the installation, I cannot find the MSP file on my local computer either. I
have seen the article you pointed out. It says "Run Office Setup. Setup
copies the entire installation image, including the Patches folder, to each
user's computer. After Office is installed, OHotFix runs and applies all
the updates in the Patches folder in alphabetical order." This means that
during the installation Setup copies the Patches folder. However, after
installing Office, only some core files may be retained on the local
computer.

As to using entsetup.exe tool, I recommend you check if you set the
CACHEONLY properly. In the meantime, please understand that the tools
downloaded from MS download center are not supported in the partner managed
newsgroups. I appreciate your kind understanding.

Therefore, I suggest you follow the instructions in the article you
mentioned. If you encounter any setup problems, please provide me with the
detailed information. If you encounter any error message, please capture a
screenshot of the error message and send to me at <[email protected]>.

If anything is unclear, please feel free to let me know. I am glad to be
of assistance.

Regards,
Alice Zhu
Microsoft Online Partner Support

====================================================
PLEASE NOTE: The partner managed newsgroups are provided to assist with
break/fix issues and simple how to questions.

We also love to hear your product feedback! Let us know what you think by
posting

from the web interface: Partner Feedback
from your newsreader: microsoft.private.directaccess.partnerfeedback.

We look forward to hearing from you!
====================================================
When responding to posts, please "Reply to Group" via your newsreader so
that others may learn and benefit from this issue.
====================================================
This posting is provided "AS IS" with no warranties, and confers no rights.
====================================================
 
A

Alice Zhu [MSFT]

Dear Partner,

Thanks for posting in the partner newsgroups.

According to your description, my understanding of this issue is: when you
chained install Office 2003 with SP2, you find the patches folder is not
downloading in the local machine with the entsetup.exe tool.

If I have misunderstood your concern, please feel free to let me know.

Based on my research, I have installed Office 2003 with chained SP2, after
the installation, I cannot find the MSP file on my local computer either. I
have seen the article you pointed out. It says "Run Office Setup. Setup
copies the entire installation image, including the Patches folder, to each
user's computer. After Office is installed, OHotFix runs and applies all
the updates in the Patches folder in alphabetical order." This means that
during the installation Setup copies the Patches folder. However, after
installing Office, only some core files may be retained on the local
computer.

As to using entsetup.exe tool, I recommend you check if you set the
CACHEONLY properly. In the meantime, please understand that the tools
downloaded from MS download center are not supported in the partner managed
newsgroups. I appreciate your kind understanding.

Therefore, I suggest you follow the instructions in the article you
mentioned. If you encounter any setup problems, please provide me with the
detailed information. If you encounter any error message, please capture a
screenshot of the error message and send to me at <[email protected]>.

If anything is unclear, please feel free to let me know. I am glad to be
of assistance.

Regards,
Alice Zhu
Microsoft Online Partner Support

====================================================
PLEASE NOTE: The partner managed newsgroups are provided to assist with
break/fix issues and simple how to questions.

We also love to hear your product feedback! Let us know what you think by
posting

from the web interface: Partner Feedback
from your newsreader: microsoft.private.directaccess.partnerfeedback.

We look forward to hearing from you!
====================================================
When responding to posts, please "Reply to Group" via your newsreader so
that others may learn and benefit from this issue.
====================================================
This posting is provided "AS IS" with no warranties, and confers no rights.
====================================================
 
A

Alice Zhu [MSFT]

Dear Partner,

Thanks for posting in the partner newsgroups.

According to your description, my understanding of this issue is: when you
chained install Office 2003 with SP2, you find the patches folder is not
downloading in the local machine with the entsetup.exe tool.

If I have misunderstood your concern, please feel free to let me know.

Based on my research, I have installed Office 2003 with chained SP2, after
the installation, I cannot find the MSP file on my local computer either. I
have seen the article you pointed out. It says "Run Office Setup. Setup
copies the entire installation image, including the Patches folder, to each
user's computer. After Office is installed, OHotFix runs and applies all
the updates in the Patches folder in alphabetical order." This means that
during the installation Setup copies the Patches folder. However, after
installing Office, only some core files may be retained on the local
computer.

As to using entsetup.exe tool, I recommend you check if you set the
CACHEONLY properly. In the meantime, please understand that the tools
downloaded from MS download center are not supported in the partner managed
newsgroups. I appreciate your kind understanding.

Therefore, I suggest you follow the instructions in the article you
mentioned. If you encounter any setup problems, please provide me with the
detailed information. If you encounter any error message, please capture a
screenshot of the error message and send to me at <[email protected]>.

If anything is unclear, please feel free to let me know. I am glad to be
of assistance.

Regards,
Alice Zhu
Microsoft Online Partner Support

====================================================
PLEASE NOTE: The partner managed newsgroups are provided to assist with
break/fix issues and simple how to questions.

We also love to hear your product feedback! Let us know what you think by
posting

from the web interface: Partner Feedback
from your newsreader: microsoft.private.directaccess.partnerfeedback.

We look forward to hearing from you!
====================================================
When responding to posts, please "Reply to Group" via your newsreader so
that others may learn and benefit from this issue.
====================================================
This posting is provided "AS IS" with no warranties, and confers no rights.
====================================================
 
A

Alice Zhu [MSFT]

Dear Partner,

Thanks for posting in the partner newsgroups.

According to your description, my understanding of this issue is: when you
chained install Office 2003 with SP2, you find the patches folder is not
downloading in the local machine with the entsetup.exe tool.

If I have misunderstood your concern, please feel free to let me know.

Based on my research, I have installed Office 2003 with chained SP2, after
the installation, I cannot find the MSP file on my local computer either. I
have seen the article you pointed out. It says "Run Office Setup. Setup
copies the entire installation image, including the Patches folder, to each
user's computer. After Office is installed, OHotFix runs and applies all
the updates in the Patches folder in alphabetical order." This means that
during the installation Setup copies the Patches folder. However, after
installing Office, only some core files may be retained on the local
computer.

As to using entsetup.exe tool, I recommend you check if you set the
CACHEONLY properly. In the meantime, please understand that the tools
downloaded from MS download center are not supported in the partner managed
newsgroups. I appreciate your kind understanding.

Therefore, I suggest you follow the instructions in the article you
mentioned. If you encounter any setup problems, please provide me with the
detailed information. If you encounter any error message, please capture a
screenshot of the error message and send to me at <[email protected]>.

If anything is unclear, please feel free to let me know. I am glad to be
of assistance.

Regards,
Alice Zhu
Microsoft Online Partner Support

====================================================
PLEASE NOTE: The partner managed newsgroups are provided to assist with
break/fix issues and simple how to questions.

We also love to hear your product feedback! Let us know what you think by
posting

from the web interface: Partner Feedback
from your newsreader: microsoft.private.directaccess.partnerfeedback.

We look forward to hearing from you!
====================================================
When responding to posts, please "Reply to Group" via your newsreader so
that others may learn and benefit from this issue.
====================================================
This posting is provided "AS IS" with no warranties, and confers no rights.
====================================================
 
A

Alice Zhu [MSFT]

Dear Partner,

Thanks for posting in the partner newsgroups.

According to your description, my understanding of this issue is: when you
chained install Office 2003 with SP2, you find the patches folder is not
downloading in the local machine with the entsetup.exe tool. However you
provide an article which says: "Run Office Setup. Setup copies the entire
installation image, including the Patches folder, to each user's computer.
After Office is installed, OHotFix runs and applies all the updates in the
Patches folder in alphabetical order."

If I have misunderstood your concern, please feel free to let me know.

Based on my research, I have installed Office 2003 with chained SP2
followed the article. After the installation, I can not find the Patches
folder on my computer either. The article you find means during the
installation Setup copies the Patches folder. However, after installing
Office, only some core files may be retained on the local computer.

As to using entsetup.exe tool, I recommend you check if you set the
CACHEONLY properly. In the meantime, please understand that the tools
downloaded from MS download center are not supported in the partner managed
newsgroups. I appreciate your kind understanding. To perform further
investigation on this issue with entsetup.exe, I suggest you contact
Customer Service and Support (CSS). For more information on available CSS
services, please click here:
http://support.microsoft.com/default.aspx?scid=fh;EN-US;OfferProPhone#faq607
..

On the other hand, I suggest you follow the instructions in the article you
mentioned with the usage of setup.exe but not entsetup.exe.

Have a nice weekend.

Regards,
Alice Zhu
Microsoft Online Partner Support

====================================================
PLEASE NOTE: The partner managed newsgroups are provided to assist with
break/fix issues and simple how to questions.

We also love to hear your product feedback! Let us know what you think by
posting

from the web interface: Partner Feedback
from your newsreader: microsoft.private.directaccess.partnerfeedback.

We look forward to hearing from you!
====================================================
When responding to posts, please "Reply to Group" via your newsreader so
that others may learn and benefit from this issue.
====================================================
This posting is provided "AS IS" with no warranties, and confers no rights.
====================================================
 
A

Alice Zhu [MSFT]

Dear Partner,

Thanks for posting in the partner newsgroups.

According to your description, my understanding of this issue is: when you
chained install Office 2003 with SP2, you find the patches folder is not
downloading in the local machine with the entsetup.exe tool. However you
provide an article which says: "Run Office Setup. Setup copies the entire
installation image, including the Patches folder, to each user's computer.
After Office is installed, OHotFix runs and applies all the updates in the
Patches folder in alphabetical order."

If I have misunderstood your concern, please feel free to let me know.

Based on my research, I have installed Office 2003 with chained SP2
followed the article. After the installation, I can not find the Patches
folder on my computer either. The article you find means during the
installation Setup copies the Patches folder. However, after installing
Office, only some core files may be retained on the local computer.

As to using entsetup.exe tool, I recommend you check if you set the
CACHEONLY properly. In the meantime, please understand that the tools
downloaded from MS download center are not supported in the partner managed
newsgroups. I appreciate your kind understanding. To perform further
investigation on this issue with entsetup.exe, I suggest you contact
Customer Service and Support (CSS). For more information on available CSS
services, please click here:
http://support.microsoft.com/default.aspx?scid=fh;EN-US;OfferProPhone#faq607
..

On the other hand, I suggest you follow the instructions in the article you
mentioned with the usage of setup.exe but not entsetup.exe.

Have a nice weekend.

Regards,
Alice Zhu
Microsoft Online Partner Support

====================================================
PLEASE NOTE: The partner managed newsgroups are provided to assist with
break/fix issues and simple how to questions.

We also love to hear your product feedback! Let us know what you think by
posting

from the web interface: Partner Feedback
from your newsreader: microsoft.private.directaccess.partnerfeedback.

We look forward to hearing from you!
====================================================
When responding to posts, please "Reply to Group" via your newsreader so
that others may learn and benefit from this issue.
====================================================
This posting is provided "AS IS" with no warranties, and confers no rights.
====================================================
 
A

Alice Zhu [MSFT]

Dear Partner,

Thanks for posting in the partner newsgroups.

According to your description, my understanding of this issue is: when you
chained install Office 2003 with SP2, you find the patches folder is not
downloading in the local machine with the entsetup.exe tool. However you
provide an article which says: "Run Office Setup. Setup copies the entire
installation image, including the Patches folder, to each user's computer.
After Office is installed, OHotFix runs and applies all the updates in the
Patches folder in alphabetical order."

If I have misunderstood your concern, please feel free to let me know.

Based on my research, I have installed Office 2003 with chained SP2
followed the article. After the installation, I can not find the Patches
folder on my computer either. The article you find means during the
installation Setup copies the Patches folder. However, after installing
Office, only some core files may be retained on the local computer.

As to using entsetup.exe tool, I recommend you check if you set the
CACHEONLY properly. In the meantime, please understand that the tools
downloaded from MS download center are not supported in the partner managed
newsgroups. I appreciate your kind understanding. To perform further
investigation on this issue with entsetup.exe, I suggest you contact
Customer Service and Support (CSS). For more information on available CSS
services, please click here:
http://support.microsoft.com/default.aspx?scid=fh;EN-US;OfferProPhone#faq607
..

On the other hand, I suggest you follow the instructions in the article you
mentioned with the usage of setup.exe but not entsetup.exe.

Have a nice weekend.

Regards,
Alice Zhu
Microsoft Online Partner Support

====================================================
PLEASE NOTE: The partner managed newsgroups are provided to assist with
break/fix issues and simple how to questions.

We also love to hear your product feedback! Let us know what you think by
posting

from the web interface: Partner Feedback
from your newsreader: microsoft.private.directaccess.partnerfeedback.

We look forward to hearing from you!
====================================================
When responding to posts, please "Reply to Group" via your newsreader so
that others may learn and benefit from this issue.
====================================================
This posting is provided "AS IS" with no warranties, and confers no rights.
====================================================
 
A

Alice Zhu [MSFT]

Dear Partner,

Thanks for posting in the partner newsgroups.

According to your description, my understanding of this issue is: when you
chained install Office 2003 with SP2, you find the patches folder is not
downloading in the local machine with the entsetup.exe tool. However you
provide an article which says: "Run Office Setup. Setup copies the entire
installation image, including the Patches folder, to each user's computer.
After Office is installed, OHotFix runs and applies all the updates in the
Patches folder in alphabetical order."

If I have misunderstood your concern, please feel free to let me know.

Based on my research, I have installed Office 2003 with chained SP2
followed the article. After the installation, I can not find the Patches
folder on my computer either. The article you find means during the
installation Setup copies the Patches folder. However, after installing
Office, only some core files may be retained on the local computer.

As to using entsetup.exe tool, I recommend you check if you set the
CACHEONLY properly. In the meantime, please understand that the tools
downloaded from MS download center are not supported in the partner managed
newsgroups. I appreciate your kind understanding. To perform further
investigation on this issue with entsetup.exe, I suggest you contact
Customer Service and Support (CSS). For more information on available CSS
services, please click here:
http://support.microsoft.com/default.aspx?scid=fh;EN-US;OfferProPhone#faq607
..

On the other hand, I suggest you follow the instructions in the article you
mentioned with the usage of setup.exe but not entsetup.exe.

Have a nice weekend.

Regards,
Alice Zhu
Microsoft Online Partner Support

====================================================
PLEASE NOTE: The partner managed newsgroups are provided to assist with
break/fix issues and simple how to questions.

We also love to hear your product feedback! Let us know what you think by
posting

from the web interface: Partner Feedback
from your newsreader: microsoft.private.directaccess.partnerfeedback.

We look forward to hearing from you!
====================================================
When responding to posts, please "Reply to Group" via your newsreader so
that others may learn and benefit from this issue.
====================================================
This posting is provided "AS IS" with no warranties, and confers no rights.
====================================================
 
A

Alice Zhu [MSFT]

Dear Partner,

Thanks for posting in the partner newsgroups.

According to your description, my understanding of this issue is: when you
chained install Office 2003 with SP2, you find the patches folder is not
downloading in the local machine with the entsetup.exe tool. However you
provide an article which says: "Run Office Setup. Setup copies the entire
installation image, including the Patches folder, to each user's computer.
After Office is installed, OHotFix runs and applies all the updates in the
Patches folder in alphabetical order."

If I have misunderstood your concern, please feel free to let me know.

Based on my research, I have installed Office 2003 with chained SP2
followed the article. After the installation, I can not find the Patches
folder on my computer either. The article you find means during the
installation Setup copies the Patches folder. However, after installing
Office, only some core files may be retained on the local computer.

As to using entsetup.exe tool, I recommend you check if you set the
CACHEONLY properly. In the meantime, please understand that the tools
downloaded from MS download center are not supported in the partner managed
newsgroups. I appreciate your kind understanding. To perform further
investigation on this issue with entsetup.exe, I suggest you contact
Customer Service and Support (CSS). For more information on available CSS
services, please click here:
http://support.microsoft.com/default.aspx?scid=fh;EN-US;OfferProPhone#faq607
..

On the other hand, I suggest you follow the instructions in the article you
mentioned with the usage of setup.exe but not entsetup.exe.

Have a nice weekend.

Regards,
Alice Zhu
Microsoft Online Partner Support

====================================================
PLEASE NOTE: The partner managed newsgroups are provided to assist with
break/fix issues and simple how to questions.

We also love to hear your product feedback! Let us know what you think by
posting

from the web interface: Partner Feedback
from your newsreader: microsoft.private.directaccess.partnerfeedback.

We look forward to hearing from you!
====================================================
When responding to posts, please "Reply to Group" via your newsreader so
that others may learn and benefit from this issue.
====================================================
This posting is provided "AS IS" with no warranties, and confers no rights.
====================================================
 
B

Brian

I believe this is the article you are looking for:

http://office.microsoft.com/en-us/assistance/ha011402031033.aspx

It states the following:

Local installation source provides resiliency

A local installation source gives Office 2003 source resiliency. Users can
perform maintenance tasks, such as install on demand or detect and repair
without being prompted for their Office CD or a network source. They can also
apply binary (client) patches without being prompted for another source --
the source is already available locally.

Office 2003 client patches are also resilient. Even if a user runs Detect
and Repair to reinstall Office, Windows Installer automatically reapplies any
patches, just as it does for users who install Office from an uncompressed
administrative image. Patches (MSP files) are not included in the local
installation source (/msocache). Instead, Windows Installer renames them and
stores them alphanumerically in another location on the local computer.

Note that if a user completely uninstalls and then reinstalls Office, the
user must also reapply any patches. This scenario is analogous to a new
client installation.
 
B

Brian

I believe this is the article you are looking for:

http://office.microsoft.com/en-us/assistance/ha011402031033.aspx

It states the following:

Local installation source provides resiliency

A local installation source gives Office 2003 source resiliency. Users can
perform maintenance tasks, such as install on demand or detect and repair
without being prompted for their Office CD or a network source. They can also
apply binary (client) patches without being prompted for another source --
the source is already available locally.

Office 2003 client patches are also resilient. Even if a user runs Detect
and Repair to reinstall Office, Windows Installer automatically reapplies any
patches, just as it does for users who install Office from an uncompressed
administrative image. Patches (MSP files) are not included in the local
installation source (/msocache). Instead, Windows Installer renames them and
stores them alphanumerically in another location on the local computer.

Note that if a user completely uninstalls and then reinstalls Office, the
user must also reapply any patches. This scenario is analogous to a new
client installation.
 
B

Brian

I believe this is the article you are looking for:

http://office.microsoft.com/en-us/assistance/ha011402031033.aspx

It states the following:

Local installation source provides resiliency

A local installation source gives Office 2003 source resiliency. Users can
perform maintenance tasks, such as install on demand or detect and repair
without being prompted for their Office CD or a network source. They can also
apply binary (client) patches without being prompted for another source --
the source is already available locally.

Office 2003 client patches are also resilient. Even if a user runs Detect
and Repair to reinstall Office, Windows Installer automatically reapplies any
patches, just as it does for users who install Office from an uncompressed
administrative image. Patches (MSP files) are not included in the local
installation source (/msocache). Instead, Windows Installer renames them and
stores them alphanumerically in another location on the local computer.

Note that if a user completely uninstalls and then reinstalls Office, the
user must also reapply any patches. This scenario is analogous to a new
client installation.
 
B

Brian

I believe this is the article you are looking for:

http://office.microsoft.com/en-us/assistance/ha011402031033.aspx

It states the following:

Local installation source provides resiliency

A local installation source gives Office 2003 source resiliency. Users can
perform maintenance tasks, such as install on demand or detect and repair
without being prompted for their Office CD or a network source. They can also
apply binary (client) patches without being prompted for another source --
the source is already available locally.

Office 2003 client patches are also resilient. Even if a user runs Detect
and Repair to reinstall Office, Windows Installer automatically reapplies any
patches, just as it does for users who install Office from an uncompressed
administrative image. Patches (MSP files) are not included in the local
installation source (/msocache). Instead, Windows Installer renames them and
stores them alphanumerically in another location on the local computer.

Note that if a user completely uninstalls and then reinstalls Office, the
user must also reapply any patches. This scenario is analogous to a new
client installation.
 

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